Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.74

“wtf do I have to pay so much money just to repair my computer like wtf is wrong with yall”

Helpful Report

Posted 5 years ago

Hello TaketheL, Thank you for posting a review and we're glad you have reached us. We're you not assisted by our team or are your referring to Reimage software or our 24/7 technical support? Please elaborate on what really happened so we can investigate this concern. Looking forward on your response, please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com

Posted 5 years ago

“nd am tired of seeing this on my computer, Danny Coler”

Helpful Report

Posted 5 years ago

Hello Danny, Upon check, we are unable to find any account information using your information. We also sent you an email on how to uinstall the software from your computer if it is installed. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com Have a good day!

Posted 5 years ago

“Buna ziua. Nu imi mai gasesc codul de activare ! Am un nou laptop si vreau sa pun Reimage si pe el . Se poate sa il primesc ?”

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Posted 5 years ago

Salut, Vă mulțumim că ați postat o recenzie și ne bucurăm că ați ajuns la noi. Ne pare rău că ai întâlnit această problemă cu noi. De obicei, cheia de licență va fi trimisă la e-mailul dvs. înregistrat, dar platforma online ne limitează să vă extragem contul. Vă rugăm să ne trimiteți prin următorul canal, pentru a vă putea oferi cheia de licență. Chat: https://tinyurl.com/y7udnog2 E-mail: support@reimageplus.com

Posted 5 years ago

“BLOCKED FROM MY EMAIL ACCNT. FOUND PROBLEM AND WAS FIXED”

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Posted 5 years ago

Hello Dave, Thank you for posting a review and we're glad you have reached us. We're you not assisted by our team? Please elaborate on what really happened so we can investigate this concern. Looking forward on your response, please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com

Posted 5 years ago

“3 hours later and i'm still waiting for my key. I'm getting the impression that i've been scammed out of my money... Focused, other and junk checked. Repeat key requested with Email checked. Nothing.”

Helpful Report

Posted 5 years ago

Hello, Thank you for reaching out to us, we have reviewed our system and found no records of any account using your email address. This leaves us to assume that the transaction you had may not have gone through. If you think this is of any error please contact us directly through either of the following so we can assist you further. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com

Posted 5 years ago

“upierdliwe wpisywanie klucza. Wpisywanie klucza na darmowe naprawianie zawsze jest błędne i przełącza sie na stronę płatną. To próby wymuszenia zakupu. Nie ma darmowego naprawiania. Wciskacie kit.”

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Posted 5 years ago

Witaj Roman, Cieszymy się, że do nas dotarłeś. Przykro nam, że Twoje wrażenia nie były na oczekiwanej jakości. Informujemy, że oferujemy jednorazową bezpłatną naprawę ręczną. Jeśli napotkałeś problemy z aktywacją go za darmo, czy możesz wysłać nam wiadomość e-mail na adres support@reimageplus.com, abyśmy mogli pomóc Ci ręcznie? Mamy nadzieję, że jeszcze się odezwiesz. Doceniamy twoją cierpliwość. Dziękuję Ci

Posted 5 years ago

“It says this is free and its not if you really want it fixed not just analyzed. Very misleading. Don't waste your time. The free key doesn't work either.”

Helpful Report

Posted 5 years ago

Hello! We're glad you have reached us. We're sorry to hear that your experience was not of the quality you expected. Please be informed that we do offer a one-time free manual repair. If you encountered issues activating it for free, can you please send us an email at support@reimageplus.com so we can assist you manually? We hope to hear from you. We appreciate your patience. Thank you

Posted 5 years ago

“It doesn't work, refuses to accept key. Complete and utter time wasters.”

Helpful Report

Posted 5 years ago

Hello Joseph, We're glad you have reached us. We already checked your account and reactivated your license key as a courtesy. Please try it again and let us know if you need further assistance. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com

Posted 5 years ago

“Tried to pay with my Visa card, put all the info in just as it asked for, and was told not correct. I guess reimage does not need the money!”

Helpful Report

Posted 5 years ago

Hello! Thank you for bringing this matter to our attention. We sent you an email to know more about the situation and help you resolve it as quickly as possible. We appreciate your patience. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com

Posted 5 years ago

“THE PROGRAM SAYS MY LICENSE IS EXPIRED BUT I RENEWED ON MAY 4TH 2020 FOR 1 LICENSE AND I CANT FIND THE LICENSE. MAYBE I WILL CANCEL THE PROGRAM.”

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Posted 5 years ago

Hello, We looked up your account and confirmed that you indeed have renewed. As per the common we'd forward an automated email with your license key number on it. It is possible that it was directed to SPAM and or Junk folder that's why we missed it, but don't you worry we sent you another copy of it this time through our ticketing system. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com

Posted 5 years ago

“Pros: Allows for a manual fix of the "problems" it found. Cons: 1) Four problems found, all innocuous. One was a valuable utility I definitely do not want removed. 2) Performs all its scans (time consuming) upon startup of the program. 3) Waits until after time consuming scans are run before hitting you with the $ bill for "repair" that would have robbed me of a valuable piece of software. 4) Leaves itself installed with no instructions on how to remove it, nor did it warn of this nor offer an option to avoid it. 5) Requires my email address to post this review. A method of avoiding negative reviews. Strongly advise avoiding this product.”

Helpful Report

Posted 5 years ago

Hello, Thank you for trying our product. We respect your opinion and understand how you feel about the free manual repair. We assure you that subscribing will leave you at ease when cleaning your computer. If you wish to uninstall the software you may simply log on to your control panel and select the application from there just like every other application we install on our computer. As for the email, Reviews.IO is a certified and well known review portal that ensures our data, along with all the other companies that trust them, receive only legitimate feedback. Hence and in compliance, they require our Email address when uploading a feedback. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com

Posted 5 years ago

“I think you should advertise the personal assistance more. After retiring I lost all connection to local computer expertise. I'll be sure to use this periodically as I think needed. I'm thinking once every 4 months. I'm very pleased with the assistance and would recommend it to others.”

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Posted 5 years ago

Hello Arthur, We are glad that you appreciate the service. The pleasure to assist is ours, we will be more than happy to be there anytime you have any queries, concern and or challenges with your computer. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com

Posted 5 years ago

“Molesta todo Te llegan notificaciones cuando estas tranquilo en algún juego de Google o en youtube o Twitch arreglen eso por favor es lo unico que pido si tanto son una pagina de antivirus pero parecen un virus ustedes estan amenazando mucho https://gyazo.com/62eae16226185f1bcd436afd0a6c683c”

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Posted 5 years ago

Hola ulises Según nuestro entendimiento, recibirá notificaciones cada vez que esté en Google o Youtube, ¿es correcto? Nos gustaría comprobar si esto es de Reimage, ya que mencionó un sitio web sobre gyazo. Le enviamos un correo electrónico personal para que podamos solucionarlo. Si surge la necesidad, no dude en contactarnos en cualquier momento. Correo electrónico: support@reimageplus.com ¡Tenga un buen día!

Posted 5 years ago

“This is one of those bait-and-switch deals where they use the magic word 'free' to suck you in, then it turns out that means they give you a list of thousands of temporary files that you can delete manually, and in my case a list of only about 50 registry entries that I could delete if I wanted to. But the app itself displays a big green tantalizing 'fix all items' button that takes you to a purchase page instead of fixing anything! Yeah yeah it's legal enough but it's goddamn insulting to be treated like a mark to be conned. Especially considering tt there must be a thousand utilities out there that will do the same thing for free. My guess is that 95% or more of these reviews are fake, because nobody like these kinds of marketing come-ons that for all practical purposes constitute scams.”

Helpful Report

Posted 5 years ago

Hello! We're glad you have reached us. We're sorry to hear that your experience was not of the quality you expected. Please be informed that we do offer a one-time free manual repair. If you encountered issues activating it for free, can you please send us an email at support@reimageplus.com so we can assist you manually? We hope to hear from you. We appreciate your patience. Thank you

Posted 5 years ago

“every year one of these companies hijacks your computer them directs all inquiries to their website to pilfer money from you. I know this because some how they go past my security that comes with my internet service and now I can do almost nothing on this computer until I pay this website for them hijacking my computer. wake up and realize you pay someone every year. THEY ARE HIJACKING YOUR COMPUTER AND HOLDING IT RANSOM.WHAT EVER LET GO OF MY COMPUTER!!!!”

Helpful Report

Posted 5 years ago

Hello Deanna, We're glad you have reached us. We’re sorry to hear that your experience was not of the quality you expected. We would love to know what exactly happened so that we can deliver a better experience next time. Can you please send us an email so we can get started? Email us at support@reimageplus.com. We appreciate your patience.

Posted 5 years ago

“I just got this laptop or notebook and paid $60.00 to reimage and it's suppose to be unlimited cleaning and malware for a year. I paid this not even a week ago and you guys keep telling me that it needs to be cleaned and to pay out of pocket again. I try to call your customer service number and it's out of service!!!! YOU GUY'S ARE A RIP OFF!!! YOU DO NOT KEEP YOUR WORD!!!! YOU DO NOT PROTECT ANYONE'S COMPUTER, YOU JUST KEEP RIPPING PEOPLE OFF !!!!! I DEMAND MY MONEY BACK!!!!!”

Helpful Report

Posted 5 years ago

Hello Jayne, We are unsure of what you experienced but we definitely do not tolerate misbehavior from any of our Agents. We will review the conversations you had and make sure we correct the needed, we apologize sincerely. We wish to make it up to you and understand the challenges you have with your computer still. Kindly respond so we can assist you better or otherwise please contact us directly through the following. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com

Posted 5 years ago

“IT IS NOT FREE”

Helpful Report

Posted 5 years ago

Hello Jawad, We offer a free one-time license key, you can avail that by visiting our website on the pricing page. If you're able to get one, here's how to use the free license key. > Once the scan is done, scroll down to the bottom of the results where you see the "I have a license key" box. Enter the license key including the dashes, then click OK. License key: > Click on the "Repair" button for each item found. Once all items are repaired, it will ask to restart the PC to apply the changes. Note: If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", it will ask route you to the pricing page as the automatic repair requires a paid license key. > The manual license key is good for one-time use. We have reactivated it again as a courtesy for you to try to run the repair again. We hope this answers your concern for today. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com

Posted 5 years ago

“Key for manual repair does not work. When key is entered the system reverts to scanning again, endless loop of requesting new key and when entered, the system reverts to additional scans. Nothing is ever repaired. Unsatisfactory.”

Helpful Report

Posted 5 years ago

Hello! Thank you for bringing this matter to our attention. We understand how it feels not to get the software working. To use the manual license key: > Once the scan is done, scroll down to the bottom of the results where you see the "I have a license key" box. Enter the license key including the dashes, then click OK. License key: > Click on the "Repair" button for each item found. Once all items are repaired, it will ask to restart the PC to apply the changes. Note: If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", it will ask route you to the pricing page as the automatic repair requires a paid license key. > The manual license key is good for one-time use. We have reactivated it again as a courtesy for you to try to run the repair again. We hope this answers your concern for today. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com

Posted 5 years ago

“..Y aquí sigo, ninguna de las claves válidas. hago el escaneo ..... el programa lo completa.. Me detalla una cantidad inusual de errores fallos unos resultados sorprendentemente excelente en cuanto a rendimiento. sobre todo mi super procesador funcionando a 4,05 GHz... increible!!! teniendo en cuenta que el máximo, overclockeando,que llega es 3,15 Ghz y ahora mismo lo tengo relajado en 2,70 GHZ.. terminima de scanear... intruduzco la clave .. ..y plof! otraa vez igual.. automaticamente me remite a la pagina web, me dice que pague, no quiero pagar, más que nada por el tiempo inutil que llevo perdido.. Tengo una ligera esperanza y me autoinculpo, diciendo que soy torpe.. pido otra clave.. vuelve a realizar el analisis, identicos resultados en rendimiento pero diferentes en analisis de archivos. me encuentra 4 virus, me asusto ... inmediatamente introduzco la nueva clave, le doy continuar.... y .... PLOF... ooootra vez a la web de programa de pago ... desesperado pido otra clave.. abro el correo... veo que tengo más de una clave.. raudo me voy al programa.. se inicia, escanea ... termina... esta vez me encuentra dos virus y me rebaja el rendimiento .. introduzco la nueva clave ... le pico continuar y ...... PLOF ... de vuelta a la web de pago del programa ... y así una y otra vez ... a este paso se quedan sin algoritmos para remitir claves ... bueno... que no se diga que no lo he intentado ... y puesto de mi parte y les he dado un poquito de confianza.... Confianza que ya definitivamente he perdido en su producto ... ahora viene el quitar el programa de mi sistema, y los residuos y archivos espia ... proceso Node Anti virus. Avast cleanup. Iobit Advanced System Care pro ... y los tres me das resultados similares NADA DE NADA .. LIMPIO.. y en archivos basura entre 120 Mb y 130Mb los tres.. Proceso IObit Uninstaler Pro , desistalación profunda .. software Reimage Repair ... nuevo escaneo .. residuos de de 118 Mb de Reimage Repair .. inicio administrador de tareas.. procesos abiertos de Reimage R.. Servicos en ejecución .. Detengo y cierro procesos.. me quedan dudas con algun servicio ...detengo .. nuevamente Iobit uninstaler ... sigo teniendo dudas sobre algun servicio sospwechoso ... lo llevo a internet busco información... regreso a servicios abro ubicación, destruyo mediante escritura de datos con carácteres aleatorios repitiendose la accion decenas de veces, en proceso lento pero seguro de no quedar NI RASTRO ... GRACIAS --- -así se vende-”

Helpful Report

Posted 5 years ago

Hola xera Nos alegra que nos hayas contactado. Entendemos cómo se siente no poder usar la llave para proceder con la reparación. Tenga en cuenta que utilizó nuestra clave de licencia gratuita una vez y una vez que se realizó una reparación, la clave ya no será válida. Le enviamos un correo electrónico personal con su nueva clave de licencia que es válida por 1 año. Por favor revise su correo electrónico y no dude en contactarnos si necesita ayuda o si tiene alguna pregunta. Nosotros apreciamos su paciencia. Chat: https://tinyurl.com/y7udnog2 Teléfono: 1-213-275-3200 Correo electrónico: support@reimageplus.com

Posted 5 years ago

“Se les debería de caer la cara de Vergüenza!!!. Dar la oportunidad de probar un producto, que en princio parece ideal, termina convirtiendose en una espiral de locura. La prueba manual es la "FARSA más FALSA" que he visto en mi larga vida. Un bucle entre reparar, clave manual, requiere versión premium. UNA Y OTRA VEZ...! UNA Y OTRA VEZ...! UNA Y OTRA VEZ...! Ustedes nos toman por IMBECILES...?.. Piensan que somos tontos?. Se aprobechan de nuestra ingenuidad y nuestro poco conocimiento tecnológico.. Me dan ustedes verdadero asco. Ustededes deberian,COMO OBLIGACIÓN, reparar gratuitamente mi PC, quitar su horrible software y todo resto que es imposible de eliminar, mentirosos. El buen trabajo, la buena política de empresa, el márketing.. Se han olvidado por completo de las normas y los valores de lanzamiento,exibición,muestra,etc.. de un producto.. Su política de "ensañamiento", de meter un producto por la fuerza y engaños, qué resultado les aporta? Ustedes creen que de esta manera el usuario final está contento? Ustedes creen que perder el día intentando probar su producto es una buena estratégia de marketing? Ustedes piensan que No poder desinstalar completamente su producto nos hace valorar su software positivamente.? Ustedes creen realmente que esperar el error, fallo e ignorancia del usuario haciendo CLICK en COMPRAR AHORA les hace más inteligentes? Cuántas personas,en el día de hoy, han probado(intentado probar) su software y, cuántas han dado CLICK en COMPRAR AHORA....? ¿¿¡¡ SE SIENTEN USTEDES ORGULLOSOS DE ESE ÉXITO!!?? ... Son ustedes carroñeros esperando a presas ingenuas y débiles tecnológicamente. ¡¡¡¡¡¡ SON INCAPACES DE VENDER UN PRODUCTO DIGNAMENTE !!!!! Carecen de fuerza de convicción y por ese motivo se convierten en MAFIOSOS, GANGTERS que imponen su ley por que no saben hacer otra cosa. Delicuentes que no miran a los ojos a su madre por que también las han engañado y aún así les sigue poniendo un plato de comida todos los días... .... Ustedes deberian de dedicarse a vender DROGAS se les daría muy bien ese negocio del narcotráfico... ... Esperando que mis palabras les llene de rabia sus tripas y rompa sus cerebros de grillo.., reciban un abrazo y cordial saludo y, espero verles pronto como vecino mío, bajo el pueste de Maria Cristina en San Sebatián, y así me arreglan las goteras y los problemas de viento que tiene el vivir bajo un puente. abrazos y saludos cordiales...........”

Helpful Report

Posted 5 years ago

Hola xera Gracias por informarnos sobre este asunto y lamentamos que su experiencia no haya cumplido con sus expectativas. Pedimos disculpas por el malentendido. Al revisar las notas aquí, usó una clave de licencia gratuita válida para una sola reparación. También dice en el sistema que lo usó dos veces, con eso, la clave de licencia gratuita de una sola vez ya no funcionará. Envíenos también un correo electrónico para que podamos proporcionarle otra clave de licencia de forma gratuita. Chat: https://tinyurl.com/y7udnog2 Teléfono: 1-213-275-3200 Correo electrónico: support@reimageplus.com Esperamos su respuesta.

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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