Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.74

4.7 Rating 10,559 Reviews

95 %

of reviewers recommend Restoro Limited

Company Reviews

Questions

Metrics

4.7

Based on 10,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1-408-877-0051

Email:

support@reimageplus.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Restoro Limited 1 star review on 26th October 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It deleted my notepad and every day bugged me that there was a problem to be fixed - but running reimage repeatedly did not fix it. Also Norton was flagging several of reimage files as trojan horse (in July). So I preventatively uninstalled it. Now I tried to reinstall and it tells me that my licence key is invalid. I am waiting for a response from the support team.”

Helpful Report

Posted 6 years ago

Hi Petr, We want to first apologize for any inconveniences or problems that these issues caused you. We have reactivated your license key and created a ticket for reference. (RIY-368-64619) Below are the possible reasons why your license key becomes invalid. Expired License key Hard disk replacement Reinstallation of Windows OS Reinstallation of Reimage System Restore / Refresh was performed Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“I never had a bad experience with remage. so far it has been very good.”

Helpful Report

Posted 6 years ago

Hello Wanda, Thank you for sharing your experience with us. We're glad to hear that you never had a bad experience with our support team. Rest assured that you will experience the same level of excellence the next time you need our help. Please don't hesitate to contact us whenever you need assistance or if you have questions. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you for choosing our service! Cheers!

Posted 6 years ago

“I bought your product £28.95 to fix the time on my computer I had to phone you to activate the product then it’s high pressure sales which you warned me about you said you may be asked to buy other products when you ring to activate your account. £150 to £100 extra. I would not recommend your company to anyone ever. Chris Anderson.”

Helpful Report

Posted 6 years ago

Hi Chris, We want to first apologize for any inconveniences or problems that these issues caused you. Upon checking your account, the license key is activated, and you were able to use it. May we know what are the computer issues you are trying to resolve using the software? Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“Having purchased the ONE Off and used it I now cannot effect the free Repair function as the instructions are not straight forward and usable. My system is in such a bad state that even emails have been stopped. Warren Laurent”

Helpful Report

Posted 6 years ago

Hello Warren, Thank you for informing us about the challenges with your computer. On a free repair.. After the Reimage scans, the vulnerable files due for fixing will be shown as a list and besides each is a button that would allow the software to fix it. Being free, we'd have to click on each and wait for the repair to complete before you can select other files to repair. If you'd like to repair all the files at ones, we suggest that you take advantage of our 1 year licenses . With this you can run the software should you need it regardless how many times in a year. We hope this helps. Please let us know if you need anything in addition. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 6 years ago

“The fact is, I had downloaded the application. Had run through all of the initial set up, received a license number, and then ultimately found out that my license number was no good. Just what kind of application are you people trying to push out to the public. I'm not even confident that this app does much more than simply deleting temp files. I have tried to talk to customer service about the issues that I am having. I am simply told that I need to get a new license number....AT MY OWN EXPENSE!!! I haven't even used my original license number. I had to wait more than 3 days just to get any kind of initial response from them! I told them that I since I was being treated like I was, that I would make sure that they would be sorry. So, I really do hope that you take the time to review this, I really do hope that you choose NOT to use this application. I really do hope you choose not to be a statistic for failure as I was. Learn from my mistake, I beg you!”

Helpful Report

Posted 6 years ago

Hello Charles, Thank you for posting a review. We’re sorry to hear that your experience was not of the quality you expected. Upon checking on your account, the license key you had was of one time use and was already consumed. We understand the frustration of not being able to use your computer and thus decided to provide you a new key license key as a courtesy for whatever trouble you might had. The key will be sent to your email within the day, please care to check you spam / junk folder. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 6 years ago

“I was having a problem and it is now fixed a good job thank you. Ed spiiler”

Helpful Report

Posted 6 years ago

Hello Edward, We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. May we ask you to kindly update the 1 star to a 5 star please? Thank you very much. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 6 years ago

“Why do I have to pay to keep my computer system updated. Apple, here I come.”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to leave us a review. We understand that you are unhappy with our software and are questioning our software's worth. We would like to take this chance to inform you that Reimage uses patent-pending technology and is an advanced tool that his sole purpose is to repair the computer Operating System that is running Windows. That alone should be more than enough to allow you to at least consider using our software. More details regard the technology and patent can be found on the web, there is no other product that is able to fix/recover a system as Reimage does: http://www.google.com.ar/patents/US20100064285 If you wish to learn more about our software, please feel free to refer to the following addresses: https://www.reimageplus.com/what-reimage-fixes/ https://www.reimageplus.com/comparison/ https://www.reimageplus.com/how-does-it-work/ Kindest Regards. Reimage Support Team

Posted 6 years ago

“just isn't working for me”

Helpful Report

Posted 6 years ago

Hi Frances, We are sorry to hear that Reimage didn't work for you. Can you please elaborate on what exactly happened? What are the issues you are trying to resolve using the software? Please be informed that the Reimage program specializes in Windows repair. It scans and diagnoses, then repairs, your damaged PC with technology that not only fixes your Windows Operating System but also reverses the damage already done with a full database of replacement files. We sent you an email with reference ID of TMW-338-14682, for us to discuss what happened and to help you resolve the issues as quickly as possible. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com We appreciate your patience.

Posted 6 years ago

“ITS PRETTY SAD WHEN GREEDY COMPANIES LIKE REIMAGE ENTER YOUR COMPUTER LIKE UNWANTED GUESTS BEHAVE WORSE THAN A VIRUS, OFFER "FREE" HELP YOU DIDN'T SOLICIT AS AN INCENTIVE. ONCE INSIDE, THEY ARE A WASTE OF TIME, AND NUSANCE; TAKE OVER, EXTORT MONEY AND YOU CAN'T GET RID OF THEM. FREE MEANS FREE! IF I WANT YOU TO LEAVE MTHEN YOU SHOULD LEAVE WITHOUT PROBLEMS. I AM WIPING MY ENTIRE LAPTOP NOW AND STARTING OVER AGAIN BECAUSE OF BANDITS LIKE REIMAGE AND AVAST WHO HAVE INVADED LIKE CRIMINALS, DON'T PLAY NICE WITH OTHER LITTLE PROGRAMS AND BEHAVE LIKE MONSTERS, TRESPASS LIKE CRIMINALS, AND HOLD ME HOSTAGE LIKE HOME INVADERS, TRYING TO EXTORT MONEY LIKE FELONS! FRANKLY YOU'RE BETTER OFF TAKING YOUR CHANCES WITH A VIRUS!”

Helpful Report

Posted 6 years ago

Hi Will, We want to first apologize for any inconveniences or problems that these issues caused you. We tried pulling up your account using your email address. However, we're unable to find any correspondence. It is much appreciated if you can provide more information so we can investigate what happened. Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“great sevice”

Helpful Report

Posted 6 years ago

Hello, Thank you for giving us a shot and even more for leaving us this review. If you find the service awesome, please don't forget to update the star rating. Always keep in mind that if you have issues with your computer, we are just one call away at any time of the day. We will provide the best possible options to resolve your concerns. You can reach us through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 6 years ago

“I ran the system required as it appeared on my screen. I paid $42 for it and nothing has changed on my computer. When I go to the main screen, I still have that non-removable warning. Disappointing and now I don't know what to do.”

Helpful Report

Posted 6 years ago

Hello! Thank you for taking the time to post a review and for bringing this matter to our attention. We’re sorry to hear that your experience was not of the quality you expected. Upon checking your account, it shows here that one of our representatives already worked on your computer but the repair is not yet completed. You are actually scheduled for a callback today to continue the repair and resolve the issues left. We sent you an email with a reference ID of CPK-144-96092. We would appreciate another chance to earn your business. Have a good day!

Posted 6 years ago

“Paid for a one time clean. Computer is still the same. I wouldn't suggest this place. Money wasted.”

Helpful Report

Posted 6 years ago

Hi Danny, Thank you for posting a review and for bringing this matter to our attention. Upon carefully checking your account, one of our representatives already worked on your computer and as you have mentioned, your computer is still the same. We are sorry that your experience didn’t quite match your expectations. We sent you an email with a reference ID of NTC-670-71410 for us to set up another repair session and resolve the issues as quickly as possible. We would appreciate another chance to earn your business. Please, could you contact us at support@reimageplus.com or call our team at 1-213-275-3200. We appreciate your patience. Your feedback helps us get better.

Posted 6 years ago

“It was a little to long to run, I added tech utilities which seemed to a similar job. On a personal note: I would like to add my thanks for the work you have done over the last three days Neil”

Helpful Report

Posted 6 years ago

Hello Neil, Thank you for sharing your experience with us. We're glad that our support was able to resolve the issues you had on your computer though it took time. We appreciate your patience! Please don't hesitate to contact us whenever you need assistance or if you have questions. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you for choosing our service! Cheers!

Posted 6 years ago

“I'm not going to hand over my cash if there's no way to try out first!. No key sent out. Waste of time.”

Helpful Report

Posted 6 years ago

Hello Martin, We have send you a follow up email regarding your experience with Reimage. We found that you were able to try the free trial license key. We would like to know your feedback about it. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“very helpful thank you Mark Sharon”

Helpful Report

Posted 6 years ago

hello Sharon, Thank you for letting us know that you are happy with the service that we provided. Upon checking, our Technician was able to resolve your reported computer issue. May we know if there are anything else that we can assist you with? Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“Very bad service. Could not fix my windows update error. Instead hid it. Claims to have Trojan in my system that was already cleaned in March. Support technicians apply High pressure sales techniques. Force you to sign a service plan.”

Helpful Report

Posted 6 years ago

Hi Noor, Thank you for posting a review! We’re happy to hear we hit the mark for you. Please don't hesitate to contact us whenever you need assistance or if you have questions. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you for choosing our service! Cheers!

Posted 6 years ago

“want a refund still don't work”

Helpful Report

Posted 6 years ago

Hello Marybell, We want to apologize first for any inconveniences or problems that these issues caused you. We have checked your account and found that you have subscribed to Reimage for one-time. This mean that you can only ran the repair once. For courtesy, we have reactivated your license key. Please give it a try again. If you wanted to use the software for a longer time, you may purchase the annual key on our pricing page http://www.reimageplus.com/pricing/. You may reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“what do I DO TO LOG IN NOTHING WORKS SINCE I PAYED CANNOT SIGN INTO e mail”

Helpful Report

Posted 6 years ago

Hello Marybelle, Thank you for bringing this matter to our attention. We would like to know if the problem signing in to your email was the reason why you purchased the software. We have reactivated your license key for you to run the repair again as per your initial concern. You may reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“can not connect [payed the fee for one year”

Helpful Report

Posted 6 years ago

Hello Marybelle, We want to apologize first for any inconveniences or problems that these issues caused you. We have reactivated your license key. Please be advise that you have only purchased one-time key. Meaning you can only run the repair once. You may reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“Il faut avertir que c'est une suscription annuel et pas pour faire réparer nos besoins. Moi j'avais lu qui réparer l'ordinateur en 1 seul fois mais surprise Il faut payer entre 6 mois et cinq ans le service.”

Helpful Report

Posted 6 years ago

Bonjour Laura Nous voulons d’abord nous excuser pour les inconvénients ou les problèmes que ces problèmes vous ont causés. À l'achat de Reimage, vous aurez la possibilité de choisir le type de clé de licence que vous souhaitez acheter. Après vérification de votre compte, votre clé de licence est toujours active. Pour que nous puissions vous aider davantage dans ce domaine, veuillez nous contacter via les canaux ci-dessous: Chat: https://tinyurl.com/y7udnog2 Téléphone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Bonne journée!

Posted 6 years ago

Restoro Limited is rated 4.7 based on 10,559 reviews