Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.74

4.7 Rating 10,550 Reviews

95 %

of reviewers recommend Restoro Limited

Company Reviews

Questions

Metrics

4.7

Based on 10,550 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1-408-877-0051

Email:

support@reimageplus.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Restoro Limited 1 star review on 22nd May 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“sucks big time”

Helpful Report

Posted 6 years ago

Hi Big D, We apologize for the inconvenience it might cause you. We want to know more about your concern, and if it's possible to provide more information for us to pull up your account. Please reach us out through the below channels for prompt assistance: Chat: https://tinyurl.com/y7udnog2 Phone: Toll- free number is 1888-844-3886 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you. Have a good day!

Posted 6 years ago

“I feel this company is misleading and is guilty of false advertising. I spent an hour on the phone with a technician only to find out that the free version does very little to improve your pc. They asked for 400-500 dollars to fix the machine. They advertise a free version???? Really awful business practices in my opinion. For 500 dollars you can buy a new machine for Pete's sake. This was a total waste of time.”

Helpful Report

Posted 6 years ago

Hi David, Thank you for bringing this matter to our attention. We would like to investigate this further. What are the issues you are trying to fix on your computer? Please be informed that the Reimage program specializes in Windows repair. It scans and diagnoses, then repairs, your damaged PC with technology that not only fixes your Windows Operating System but also reverses the damage already done with a full database of replacement files. For cases that the issues are about a 3rd party application, an advanced repair might be needed. Please send us an email at support@reimageplus.com or call at us 1-888-844-3886 so we can locate your account and work with you to resolve any issues as quickly as possible. We thank you for your patience. Have a great day!

Posted 6 years ago

“I removed it from my machine as it created a conflict with other programs and was driving me nuts. Not happy with its performance.”

Helpful Report

Posted 6 years ago

Hello Pat, Thank you so much for taking some of your time to participate in this survey. We are sorry to hear that our program did not work as intended on your end where you eventually have to remove it after having conflicts with your other programs. We'll be more than happy to discuss this problem with you to allow us to further investigate and help prevent this from occurring in the future. You may use the following information to contact us: Chat: https://tinyurl.com/y7udnog2 Phone: Toll-free number is 1888-844-3886 Email: support@reimageplus.com Have a good day!

Posted 6 years ago

“Rude customer service reps. The phone rep hung up on me and when I demanded a manager he just keep pushing me for my email. The company illegally stores customer financial information without permission”

Helpful Report

Posted 6 years ago

Greetings, Thank you for your feedback and Reimage does not and will never tolerate any bad phone representative behavior. Rest assured that this instance will be thoroughly investigated and handled accordingly. As for your comment with regards to Reimage storing your financial information, we can assure you that we abide by international standards and privacy of our customer information is of utmost importance to us. We have sent you a private email as we are interested in uncovering all the facts regarding this case.

Posted 6 years ago

“Interferes daily with existing security programmes. Is a fat pain in the ass. I wish you would stop bothering me! I would not recommend you to anyone. In fact Windows 10 is the worst programme I have ever had to deal with and Reimage is part of the problem”

Helpful Report

Posted 6 years ago

Hello, I respect you opinion on this matter. To clarify, we are not affiliated with the Microsoft (Windows 10). If you have worries that your computer is not safe, you should let this program do its work for you. Reimage is reliable and you can download it if you want to check your computer for malware, errors and similar system issues. You might have seen this application offered as an optional application during the software installation process as well. If you failed to pay attention to its installation process and overlooked Reimage Repair offered to you as an optional program, you might have installed it without realizing that. Keep in mind that it cannot step into the computer without its owner’s permission. so you must have agreed with its installation if it showed up with its scanners. To avoid installation of unwanted applications, you should always install software correctly, e. g. select “Custom” or “Advanced” installation mode to see optional components of the software. We need more information to verify your account and issue. Give us a call at 1-888-844-3886. We love to hear from you. Thank you.

Posted 6 years ago

“You just flat pi**ed me off! You didn't bother to tell people there was a charge for your service until AFTER I took the time to research it, down-load it, and then try to use it, then learning that you wanted quite a bit of money to get it. Sorry, but if you had been up-front about the cost, I might (just might) have tried it.”

Helpful Report

Posted 6 years ago

Hi Don, The Reimage scan is free of charge. However, you need to purchase a license key apply the fixes available for your PC. The "Start repair" button will reroute you to a page with information about which repair plan is good for you. You can get in touch with us at the support channels below if you have further questions: Chat: https://tinyurl.com/y7udnog2 Phone: Toll free number is 1888-844-3886 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 6 years ago

“It ruined my computer. It gave me a virus. I’ve lost all my UNI work and my laptop. They owe me a new laptop.”

Helpful Report

Posted 6 years ago

Hi, I respect your opinion and our website where you get the software downloads has earned the McAfee secure certification (no malware or malicious links, no phishing detected and has valid SSL certificate) and passed the malware scan according to Norton Secured Seal. Please check our website for more information: https://www.reimageplus.com/what-reimage-fixes/ If you require our 24/7 Tech Expert then please give us a call. We love to hear from you. Our Toll Free Number: 1-888-844-3886. Thank you.

Posted 6 years ago

“When you do longer want Reimage you can't ;get it off your computer. Pop up all the time even when you have removed it everywhere.”

Helpful Report

Posted 6 years ago

Hi, Thank you for letting us know about this. We definitely need to check your computer and find the root cause. Let us help you. Give us a call at 1-888-844-3886 or email us at support@reimageplus.com. You may also use chat: Chat: https://tinyurl.com/y7udnog2

Posted 6 years ago

“My computer started screaming . I had to remove battery to turn it off. . This happened a second time. Reimage add turned up , so I gave it a go.. Then the fun started. First the add was for NINE POUNDS, STERLING. (speaking to India ) I was told TWENTY NINE POUNDS. Within minutes that had risen to TWO HUNDRED pounds.. Had to call back This time the PHILIPEANS. AN angry little runt by the name of Fernandez ,shouted down the phone... I had not even spoke a word. then he slammed the phone down. He did the same again , even though I told him to listen to what I wanted him to hear., A third time I spoke to a female ,,who listened and understood I was not going to go from NINE pounds to TWO HUNDRED , SHE got my TWENTY NINE pounds on refund within seven working days.... we'll see … I will buy my security from a shop from now on.. The female is the only reason I gave customer service a two ,otherwise it would have been a zero.”

Helpful Report

Posted 6 years ago

Hi Luke, We are very thankful for this feedback as in this way we get to correct or improve our system. I understand that your initial experience was not that good but we're more than willing to assist and improve our customer service. We apologize for the inconvenience. We'll make sure to check the calls and do the necessary action for this incident not to happen again. Please check your email, we have sent a message regarding your request. Chat: https://tinyurl.com/y7udnog2 Phone: Toll free number is 1888-844-3886 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 6 years ago

“Don't use this company. I was referred to this site. I was under warranty with another company. Reimage told me I had Trojan virus. I didn't believe it. I checked with my warranty company and Reimage lied to me!”

Helpful Report

Posted 6 years ago

Hi, We are very thankful for this feedback as in this way we get to correct or improve our system. This one of the reasons why we are growing and getting better and better. Also, Reimage 24/7 Tech Support are very glad once again, to hear that our company are continuously being referred to. Trojan is a type of malware and usually it is hidden at the background of the computer system. What we can do is check thoroughly your computer and see what is really the problem. Chat: https://tinyurl.com/y7udnog2 Phone: Toll free number is 1888-844-3886 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 6 years ago

“Would not repair BSOD. Requested refund and I was told it would take up to 2 billing cycles on my credit card. Filed a dispute with CC company and poof two days rater a credit appeared. Company is located Israel so BBB does not help.”

Helpful Report

Posted 6 years ago

Hi, I’m sorry to hear about your disappointment with Reimage, and I would like to personally assist you with making things right. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please give me a call at 1-888-844-3886 at your earliest convenience. Chat: https://tinyurl.com/y7udnog2 Phone: Toll free number is 1888-844-3886 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 6 years ago

“All sorted now everyone most patient and helpful today and hopefully my computer will now be secure. Very satisfied with the service I have received and would certainly recommend you to my friends. Thank you all once again Joan Porter”

Helpful Report

Posted 6 years ago

Hi Joan, We are incredibly grateful that you took the time out to provide us this wonderful feedback. Our company values customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job brilliant. We look forward to serving you again. Chat: https://tinyurl.com/y7udnog2 Phone: Toll free number is 1888-844-3886 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“In the beginning she was very nice and helpful but when I said I had to check my budget and do some research things changed. She wasn't rude but would not take no for an answer. She was as bad as Kirby sweeper sales men. I just wanted to do some research before I committed, make sure I had the funds to do it, which I didn't, and would call them back the next day. Obviously they had some thing to hide because she wouldn't take no for an answer. They were already in my computer and I felt I had no other choice, plus I had been on the phone for 90 mins, it was late and I was tired so I picked the cheapest pkg. It does run better but I'm afraid to use it because I couldn't afford to buy what would protect me from getting the virus again.”

Helpful Report

Posted 6 years ago

Hello Erin, We want to thank you for your comments, and we're extremely sorry to hear about your experience. But please trust us, this is not a usual occurrence in our business. Please contact us at 1-888-844-3886 or email us at support@reimageplus.com. We want to address all your concerns and see that something like this never happens again. Hope you will give us a chance to make things right.

Posted 6 years ago

“Just browsing on the Internet when suddenly I get some warning that my files will be deleted very soon (240 seconds or something) - suspecting some scam I tried to close the window but it kept on coming back - so before the 240-second warning elapsed I was forced to download "Reimage" which did various scanning and told me my computer was compromised (or something) and I had to pay $25 (or somesuch) to have Reimage protection - I "alt-control-delete" to log off and then logged back on and deleted Reimage - I LOATHE THESE SCAMMERS WHO THREATEN TO DESTROY YOUR FILES UNLESS YOU DOWNLOAD AND PAY FOR THEIR UNNECESSARY PRODUCT - MY SYSTEM IS PERFECTLY OK AND I DID NOT NEED REIMAGE GARBAGE - DO NOT LET THESE SCAMMERS FOOL YOU - IT IS A SCAM, A CONTRICK !”

Helpful Report

Posted 6 years ago

Hi, Thank you for taking the time to leave us a review. Firstly we want to apologize for any problem that you have faced because of this, we want to tell you that we take customers feedback very seriously. We would like to know more about what happened. So, please give us a call at 0-808-101-2728 or chat: https://tinyurl.com/y7udnog2. You can also email us at support@reimageplus.com and we will get back to you promptly. We look forward to hearing from you.

Posted 6 years ago

“computer was occasionally freezing ran reimagined three times, once in safe mode now computer totally frozen had to send this review from a different computer”

Helpful Report

Posted 6 years ago

Hello Robert, Sad to know that your productivity is being hindered by an unresponsive computer, I understand that you've used Reimage but still to no avail, there's a possibility that there's something wrong within which may not be on the software side. I highly recommend that you reach our Support team now so we can assist you via Phone and we can get that computer running: Chat: https://tinyurl.com/y7udnog2 Phone: Toll free number is 1888-844-3886 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 6 years ago

Hello Robert, Thank you for getting back at us. Reimage is most effective when run in safemode with networking since this mode usual frees resources used by third party applications in Normal mode. To help us understand what transpired at the point of the repair, we sent you an email with a few questions and some suggestions to ensure best results. If you have time please give us a call or contact us through any of the following, our support team is available 24/7 to assist you. Chat: https://tinyurl.com/y7udnog2 Phone: Toll free number is 1888-844-3886 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 6 years ago

“Ordered it, then tried to install it, but the license key didn't work, said invalid, the one they sent me. Tried to call but just got voicemail. left a message but no one ever called back. Might work but haven't been able to install it. Seems to be a scam to me.”

Helpful Report

Posted 6 years ago

Hello Robert, I'm so sorry for the inconveniences that you have experienced, our phone lines might be busy at the moment, however, may I suggest that you contact us via Chat right now so we can assist you with your License key concern? You can click on this link to automatically direct you to our chat page: https://goo.gl/WJEzbg Alternatively, you may also send us an email through support@reimageplus.com / forwardsupport@reimageplus.com

Posted 6 years ago

“No matter how many times I pay for renewal, I'm told my Reimage is about to expire. I called customer service, they said it was fixed. It wasn't. I paid more than once, still I'm told seven days left. I give up. How reliable is a program if their accounting is flawed?”

Helpful Report

Posted 7 years ago

Hi, I am from Reimage Customer Service Team and we read your review. First of all, we apologize for the inconvenience and rest assured that we want to help you with your concern. I sent you a private message using your email address with steps to reactivate your software and also a link for you to schedule an appointment for our Technical Support Department to assist you. We are looking forward to work with you and resolve this matter.

Posted 7 years ago

“I bought this app on 26 February 18 and my license key still work. After several attempts to get help to activate my license key it’s still not working. I have followed instructions by copying and pasting, I’m wasting my time and money. So dissatisfied. Don’t waste your money.”

Helpful Report

Posted 7 years ago

“Does not work. At least on my computer. I had reimage for 3 years, and as my computer got worse, I used the repair more often. It got to the point where it would go to 76% progress, but no further. When I called the company, they said I was wrong, although it still never went beyond 76%. When it came time to renew, and to continue paying for something that did not work, I did not renew. Now, in retaliation, that company is putting a "recommended to use reimage" ad in the middle of my computer screen every 60 seconds, which I must "X" out. Don't waste your $!!”

Helpful Report

Posted 7 years ago

“you broken my computers because of your infected software.. you refused to compensate me for my loses and cost”

Helpful Report

Posted 7 years ago

Restoro Limited is rated 4.7 based on 10,550 reviews