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Restoro Limited Reviews

4.7 Rating 10,543 Reviews

95 %

of reviewers recommend Restoro Limited

Company Reviews

4.7

Based on 10,543 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Restoro Limited:

Reimage® Limited is a world leader of internet-based system repair solutions.

Our award winning PC repair software and patented technology first appeared on the market for professional users in 2007. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost.

As always, Reimage® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity.

Our developers at the Reimage® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS.

The highly acclaimed Reimage® PC Repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential.

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Restoro Limited 5 star review on 3rd February 2022

Restoro Limited 5 star review on 20th December 2021

Restoro Limited 5 star review on 27th November 2021

Restoro Limited 5 star review on 27th August 2020

Restoro Limited 2 star review on 2nd June 2020

Restoro Limited 1 star review on 2nd June 2020

Restoro Limited 5 star review on 17th May 2020

79

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lot of problems and errors I must have caused”

Hi Ron, Thank you for taking time in leaving us a feedback. We understand how it feels when our computer would be having these issues and we wouldn't know how to address it. Rest assured that we are just a call away 24/7 whenever you would need assistance with your PC. You can also reach us using the different channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

“O PROGRAMA ESTA EM PROCESSO A MAIS DE 12 HORAS CONSECUTIVAS, E QUANDO TENTO DESLIGAR O PC, VEM UMA MENSAGEM DE ADVERTÊNCIA DE QUE SE PARAR O PROCESSO PODE RESULTAR EM RESULTADOS INDESEJÁVEIS..... PRECISO SUPORTE PARA SABER SE É NORMAL...”

¡Hola! Gracias por publicar una reseña y lamentamos saber que su experiencia no fue de la calidad que esperaba. Nos gustaría saber qué sucedió exactamente para poder ofrecer una mejor experiencia la próxima vez. Le enviamos un correo electrónico con un ID de referencia de ENO-187-70721 para que podamos resolver los problemas lo más rápido posible. Siempre puede comunicarse con nosotros a través de nuestros canales de soporte a continuación: Chat: https://tinyurl.com/y7udnog2 Teléfono: 1-213-275-3200 Correo electrónico: support@reimageplus.com / forwardtosupport@reimageplus.com Nosotros apreciamos su paciencia. Gracias.

“Darmowa naprawa to lipa. Analiza owszem, ale kody do naprawy są albo odrzucane, albo od nowa analiza. Cztery razy próbowalem-szkoda czasu.”

Cześć Paweł Dziękujemy za opublikowanie recenzji i zwrócenie naszej uwagi na tę kwestię. Przykro nam, że Twoje wrażenia nie były zgodne z oczekiwaniami. Informujemy, że Reimage oferuje płatną licencję i bezpłatne klucze próbne do naprawy komputera. Jeśli chcesz mieć dobry wgląd w sposób działania naprawy i nie chcesz wydawać pieniędzy, możesz wypróbować próbny klucz licencyjny do naprawy ręcznej. Możesz go mieć podczas odwiedzania strony cenowej. Możesz skontaktować się z nami za pośrednictwem poniższych kanałów: Czat: https://tinyurl.com/y7udnog2 E-mail: support@reimageplus.com / forwardtosupport@reimageplus.com Miłego dnia!

“Initial advert on screen give impression that this is Windows free tool. Only when youn get to the end of the pitch do you find you have to pay for it. personally, I have this deceitful type of marketing so NO THANKS”

Hello, Thank you for taking the time to leave us a review. We understand that you are unhappy with our software and are questioning our software's worth. We would like to take this chance to inform you that Reimage uses patent-pending technology and is an advanced tool that his sole purpose is to repair the computer Operating System that is running Windows. That alone should be more than enough to allow you to at least consider using our software. More details regard the technology and patent can be found on the web, there is no other product that is able to fix/recover a system as Reimage does: http://www.google.com.ar/patents/US20100064285 If you wish to learn more about our software, please feel free to refer to the following addresses: https://www.reimageplus.com/what-reimage-fixes/ https://www.reimageplus.com/comparison/ https://www.reimageplus.com/how-does-it-work/ Kindest Regards. Reimage Support Team

“my experience working with the various technicians was quite positive.. all seemed very knowledgeable and polite, and helped me through the process of updating the computer and getting rid of various unwanted malware and files.... rating 10out of 10”

Hello! Thank you for leaving us a review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Rest assured that you will experience the same level of excellence the next time you need our help. Please don't hesitate to contact us whenever you need assistance or if you have any questions. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you for choosing our service! Cheers!

“I have spent over 3 hours trying what was once a reliable interface. There is now a requirement to renew payment ! his has been attempted several times and an order number and several license number have been issued - having been rejected (again several times) despite copying and pasting. Each reference to Paypal or somesuch asks again and again for detail an yet collapses along with the further access request and the validated licence codes. Now, come on "crew" - the original trials and sequences over a number of years, merited great praise. Now- even after forwarding payment (thus new codes - which fail) the whole routine fails to load to provide the search and repair sequence which once was an excellent procedure. P.S. you will (somewhere) have the facility authorised with an annual payment and yet it still requests details. any favourable comment are being very quickly eroded. George Fortune.”

Hi George, We want to first apologize for any inconvenience or problems that these issues caused you. We're able to pull up your account and confirmed that the renewal has been successful. We created a ticket (XME-511-52911) for your reference and included the license key. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

“Airtha great job”

Hi Eddie, We are glad that you were satisfied with the service that Airha provided. Rest assured that you will experience the same level of excellence the next time you need our help. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

“key keeps coming up invalid ?”

Hi Col, We are very sorry for the inconvenience. In order for us to fully understand the situation, requesting for you to join our live chat session, here's the link: https://tinyurl.com/y7udnog2 We will be on standby and will wait for your contact. Alternatively, you can also give us a call at our toll free number, we are 24 hours a day, 7 days a week. Phone: Toll free number is 1-213-275-3200 Thank you.

“Well, it fixed some things but, no big deal. After running a scan, like everyone else, I had to purchase a license to make the repairs. I purchased a single license and allowed the software to fix the identified issues. 15 minutes later, 5 other issues are detected. Scan started and now I must purchase another license in order to fix the identified issues. Not sure there are issues. I purchased the license in an attempt to fix a windows update issue. The program found an issue with the updater application but, did not fix the problem. I'm not sure what other issues were fixed or if there were even other issues. I'm out $27 and still have a problem with my PC.”

Hi John, We want to first apologize for any inconvenience or problems that these issues caused you. Kindly reply on the ticket (BWF-173-44890) that we created for us to assist you better. You can also reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

“Reimage MAY have helped on my first scan. HOWEVER, THEY DID NOT HONOR THE ONE-YEAR LICENSE I HAD PURCHASED. WHILE THERE WERE DAYS REMAINING ON THE LICENSE, REIMAGE SAID MY KEY WAS INVALID AND REFUSED TO RUN A REPAIR!”

Hi, We want to first apologize for any inconveniences or problems that these issues caused you. It is much appreciated if you can provide more information for us to pull up your account and investigate what happened. We tried checking your account using the email address you provided. However, we're unable to pull up any account. Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

“I have had previous good results (2018) but recently bought a new license. I reinstalled Reimage and entered the new key. I was pretty much annoyed that it did not work. Through the software dashboard I chose to "get my key" delivered to my email address. This confirmed that I did indeed have the correct key details. I again reinstalled Reimage and entered the key... Nothing!!! I have contacted support and will reserve further judgement until I hear from them. Watch this space!!”

Hi, We are very sorry for the inconvenience. In order for us to fully understand the situation, please send us an email at www.reimageplus.com. We will be on standby and will wait for your contact. Alternatively, you can also give us a call, we are available 24 hours a day, 7 days a week. Phone: is 1-213-275-3200 Thank you.

“Lizensschlüsse wird nach Neuinstallation nicht mehr akzeptiert”

Hallo Manfred Dr.Neumann, Wir möchten uns zunächst für etwaige Unannehmlichkeiten oder Probleme entschuldigen, die Ihnen durch diese Probleme entstanden sind. Wir können Ihren Lizenzschlüssel reaktivieren und Sie können nun versuchen, ihn erneut einzugeben. Bitte überprüfen Sie Ihre E-Mail, um die Referenznummer der Reaktivierung des Lizenzschlüssels zu überprüfen. Sollten Sie weitere Fragen haben, wenden Sie sich bitte über die folgenden Kanäle an uns: Chat: https://tinyurl.com/y7udnog2 Telefon: 1-213-275-3200 E-Mail: support@reimageplus.com / forwardtosupport@reimageplus.com Haben Sie einen guten Tag!

“So far the experience has been great thank you John SA”

Hi, We are glad that you were satisfied with the 24/7 service we provide to our customers, However, we've seen that you provided a low rating, we would like to know what else can we improve from our service. Rest assured that you will experience the same level of excellence the next time you need our help. We are also keeping our software up to date to ensure the resolution for the Windows Operating system issues. If in any case you need further assistance, please do not hesitate to reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

“What went wrong? I did explain to the consultant that I was 84 years of age and I might have some difficulty responding quickly to some questions. I was not able to respond to request for full approval of the request for full access to my PC, simply because I did not understand how that access could be authorised. I needed some direction as to how the authorisation could be implemented. Two screens were displayed, but it was not clear which screen I was intended to use. Your records will indicate the period of time that I waited for a verbal response to my query. I followed up after some time, your records clearly indicate the length of time I waited. I phoned again and the problem that had disrupted my efforts over a period of 24 hours, of which less than one hour was involved in discussion with two of your consultants. I am very happy with the response and solution provided by the second consultant. I will highly recommend your organisation to any one who might question the quality of your support staff. I will not add a photo to this review. Thankyou! Brian Maunder”

Hi Brian, We want to first apologize for any inconveniences or problems that these issues caused you. We are glad to hear that the second technician was able to resolve the issue. We want to thank you for the recommendation. Rest assured that you will experience the same level of excellence the next time you need our help. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

“When I first got notified by you I tried to stop it and I couldn't stop it. I felt I was forced to have your service.”

Hello. Thank you for bringing this matter to our attention and our apologies for the inconveniences. If we understand it correctly, the first time you get Reimage, it always pops up and you couldn't stop it. Please be informed that Reimage notification is an add-on of our Reimage software which is called the Reimage Real-time Protector. It scans your computer for programs which have recently crashed. This add-on would let you know how you could increase your computer's stability by running Reimage or by reinstalling the third-party program being reported to have recently crashed. Please send us an email at support@reimageplus.com or call at us 1-213-275-3200 so we can locate your account and work with you to resolve any issues as quickly as possible. Your feedback helps us get better. Have a great day!

“I have payed you reimage plus .com but you have not sent me my key no i have payed you 30 mins ago mrs pamela redman pamsharley1@hotmail.com”

Hello Pamela, Thank you for bringing this matter to our attention and we apologize if there's a delay on your license key. We actually sent you an email with the reference ID MDB-554-45810, with your active license key. If you have any questions or if you need further assistance, you can reply to the email that we sent or call us anytime at 0808-101-2728. We appreciate your patience. Have a great day!

“It is unfair to rate anything until all results are in and that may take time.”

Hello. Thank you for posting a review. We respect and understand your thoughts. Please be informed that our technicians are trained to identify and isolate the issue to provide our customers with a quick resolution to their concerns. If in any case that you will again need our assistance, please don't hesitate to contact us whenever you need assistance or if you have questions. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you for choosing our service! Cheers!

“I had renewed my reimage license earlier this year and had problems at the beginning with my computer which flagged up a big problem I paid another £250 for this to be dealt with and all was well. I was encouraged to run a scan once a month to make sure all was well as the £250 cover would last me for a year. A couple of weeks ago I tried to scan on the reimage connection but it refused to let me in. I rang reimage and they took my computer over for a whole day but could not get the connection back. They said it was something to do with their site and they would get back to me. Still waiting to hear!!”

Hello Sylvia, Thank you for posting a review and for bringing this matter to our attention. We already checked your account and we would like the opportunity to investigate this further. We sent you an email with a reference ID WHR-645-75001 so we can work with you to resolve the issue as quickly as possible. Again, we are sorry that your experience didn’t quite match your expectations. We look forward to working with you again. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: Toll- free number is 0808-101-2728 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a great day!

“I had problems with sound, so I purchased Reimage repair. It didn't, and I had to fish around the Internet for more info, and eventually was able to download the right driver. But Reimage did nothing to help.”

“made my pc crash program didnt respond waist of time”

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Restoro Limited is rated 4.7 based on 10,543 reviews