Restoro Limited Reviews

4.7 Rating 10,543 Reviews
95 %
of reviewers recommend Restoro Limited
4.7
Based on 10,543 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Restoro Limited Reviews

About Restoro Limited:

Reimage® Limited is a world leader of internet-based system repair solutions.

Our award winning PC repair software and patented technology first appeared on the market for professional users in 2007. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost.

As always, Reimage® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity.

Our developers at the Reimage® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS.

The highly acclaimed Reimage® PC Repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential.

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Anonymous
Anonymous  // 01/01/2019
I was shocked to find that a Trojan virus had infected my computer and decided to search for programmes that would erase them. After a bit of research I downloaded Reimage but was disappointed to find that I was left with a blank screen after the download. After contacting the support line I was assisted by Gerald to reinstate the screen but as the virus was outside the computer's operating system I had to purchase another product to get rid of it, which I did. The support and follow-up was very good and I would recommend Reimage to my friends.
Helpful Report
Hello Thanks for taking the time to share your experience with us. We really appreciate you being a customer and helping to share the word about us. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Good but expensive
Helpful Report
Hello We love hearing from our customers and we’re always looking for ways to improve our product and service. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Good customer service.
Helpful Report
Hello! We’re always looking for ways to improve our service and/or product, but it’s great to know that we are on the right track. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Hélas les amis, on me demande de payer ce qui a déja été fait depuis un certain temps ,donc veuillez arranger votre base de donnée et confirmer que mon paiement a bien été enregistré. A part cela , je suis content de votre travail. Ehresmann francis francis.ehresmann@orange.fr
Helpful Report
Bonjour Ehresmann Nous cherchons toujours des moyens d'améliorer notre service et/ou produit, mais il est bon de savoir que nous sommes sur la bonne voie. Nous avons pu localiser votre compte à l'aide de l'adresse e-mail que vous avez fournie. Veuillez attendre un e-mail de notre part. En cas de besoin, n'hésitez pas à nous contacter à tout moment. Chat : https://tinyurl.com/y7udnog2 Courriel : support@reimageplus.com / forwardtosupport@reimageplus.com
so far has been very helpful have taken a computer that did not work very well at all and got it up and running . I can check my e-mails now. they even cared enough to call and to check with me to see how it was operating the next day
Helpful Report
Hello Gary Thank you for sharing your experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Solved issue, a bit long,, but resuts were great Easy to work with your rep
Helpful Report
Hello! Thanks for the 5-star review. We are happy to hear that issue has been solved. We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Somehow McAfee's total protection VPN usually causes my computer to run very slowly. When I reboot my computer, VPN is automatically set off. The problem is when VPN is set to OFF. I told Albert, my ReImage technician, that my computer was running fine (which it was). It funs fine with Microsoft Word and Excel. As I write this review, my computer is running very slowly again. So I don't know what to do. Keep resetting McAfee's VPN every time I log in? - or not use my computer? I rate your service as 4 Stars since it was running fine after my technician last fixed my computer.
Helpful Report
Hi, It is our utmost goal to leave a smile with every customer interaction, learning that you are satisfied with our service tells us that we are doing our jobs well. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
They were very friendly and appear to have solved my problems.
Helpful Report
Hi! It is our utmost goal to leave a smile with every customer interaction, learning that you are satisfied with our service tells us that we are doing our jobs well. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Thorough review and strong advice
Helpful Report
Hi! Thank you for this wonderful feedback. We will continue providing you with quality service. Please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com Please stay safe and enjoy your day ahead!
fast and reliable support.
Helpful Report
Hello Thank you so much for your kind words. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I 'guess" it was good. I don't understand it all.
Helpful Report
Hi Joseph Thanks for posting a review. We want you to feel comfortable sharing good or bad news with us. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
It seems to have helped.
Helpful Report
Hi Mary, It is our utmost pleasure to be of service. We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Paulo, the technician, seemed to know what he was doing, and he was helpful in the chat box. However, we have only just finished the job and I can't say whether I am happy, especially in view of the high and unanticipated cost. On the other hand, I obtained this repair remotely, Paulo's work took several hours, and I was able to obtain his service without leaving the house (having to take my computer to a shop), and that was a plus.
Helpful Report
Hello! Thank you for taking the time to share your experience with us. We want you to feel comfortable sharing good or bad news with us. We are glad to hear that Paulo was able to complete the repair. We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Paul did a good job and i give him 4 stars.
Helpful Report
Hello! Paul will be surprised once he hears this commendation. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
will done.
Helpful Report
Hi Joe Thank you for the review! It is our utmost pleasure to be of service. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I commend Paulo for his excellent service, and I look forward to working with him again in the future
Helpful Report
Hi Eric! We’re pleased that Paulo was able to provide you with exceptional service. Your review means a lot to us. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Enjoy your day ahead and stay safe!
They spent a lot of time trying to help
Helpful Report
Hi! Thank you for your lovely note. I so appreciate you taking the time to share your experience with Reimage. We strive to provide the best service. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Enjoy your day ahead and stay safe!
My windows 10 problems were resolved, it took a total of 10 hours but the team at reimage stuck with it!
Helpful Report
Hi! Thank you for taking the time to post a review. We work hard to meet expectations like yours. We truly appreciate your patience. Please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com Please stay safe and enjoy your day ahead!
Good service most issues resolved
Helpful Report
Hi Angelo! Thank you for this wonderful feedback. We will continue providing you with quality service. Please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com Please stay safe and enjoy your day ahead!
not now , later
Helpful Report
Hello David, Thank you for the 4-star review. We want you to feel comfortable sharing good or bad news with us. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Restoro Limited is rated 4.7 based on 10,543 reviews