RentalCover.com Reviews

Name: RentalCover.com
Rating: 3.78

3.8 Rating 500 Reviews

71 %

of reviewers recommend RentalCover.com

Company Reviews

Questions

Metrics

3.8

Based on 500 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Email:

agency@rentalcover.com

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RentalCover.com 1 star review on 7th September 2025

Reed Craig

RentalCover.com 1 star review on 6th May 2025

Ehsan Alfsiawashi

RentalCover.com 5 star review on 26th October 2024

JOCELYN HENDRICK

RentalCover.com 5 star review on 20th October 2024

Anastacia Camila

RentalCover.com 5 star review on 30th April 2024

ABHISHEK GHOSH

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worthless coverage. Do not buy. Does not cover vehicle malfunction. WTF?”

Helpful Report

Posted 1 year ago

“I would give them a zero if i could. I submitted a claim over a month ago and nobody has reached out. I chatted with 2 agents (because i guess a phone is out of the question). and they assured my claim would be escalated. But false, nothing after two weeks. DO NOT USE THIS SCAM”

Helpful Report

Posted 1 year ago

“Buyer beware. I hired a car through booking.com and ticked the option for full car insurance and immediately received an email from rentalcover.com saying that coverage may not be valid if the car I hired did not have basic insurance. Huh? Unscrupulous way of doing business.”

Helpful Report

Posted 1 year ago

“Car rental agency was scam, I had taken insurance out for this rental. Never p/u the car and I didn't use insurance but no refund. This was all through Priceline who referred me to Rentalcover.com.com and insurance referred me back to Priceline. You know how this goes. Bad experience. Just refund my fee for services I didn't even use, it's that simple.”

Helpful Report

Posted 1 year ago

“This company uses deceptive and fraudulent business practices. Do not use them. I rented a vehicle with "full coverage" in Portugal. I had a minor scrape and the rental company charged me E4500. Rentalcover then denied the claim after issuing me a cerificate of covergae. Customer service is poor. They only send comouter generated replies.”

Helpful Report

Posted 1 year ago

“Fast afficient service.”

Helpful Report

Posted 1 year ago

“Esta compañía es PÉSIMA no la recomiendo. NO SE DEJEN ENGAÑAR! Compré 2 póliza cuando alquilé un vehículo. Estacione el carro y cuando iba de regreso alguien le había chocado el bumper trasero. Hice un reporte en el cuartel de la policía , me dieron el número de querella, entregué todas las evidencias necesarias y la compañía de alquiler me proveyó todos los documentos y las pruebas necesarias. Ahora la compañía de seguro RENTALCOVER no quiere cubrir los gastos y dicen que las fechas no concuerdan con la póliza. Teniendo las pruebas de mi parte y de parte de la agencia de alquiler de autos. Son un engaño, les recomiendo escoger otra agencia de seguros. Está no sirve.”

Helpful Report

Posted 1 year ago

“RentalCover.com do not seem to have phone contact details. Bit weary of busines you can't contact.”

Helpful Report

Posted 1 year ago

“Don't bother paying as you will never get satisfaction. Too many hoops and blocking... avoid.”

Helpful Report

Posted 1 year ago

“Since 10 days I am trying to reach about my claim but they dont care me and they dont even do something of my claim. I still couldnt take my refund. So many emails I sent and I attached the missing file of my claim but no they dont care the client. For me rentalcars and rentalcover are already dead , they are not serious and will be scammers. I cant trust them anymore. Somebody should response my emails what is this. Terribble service”

Helpful Report

Posted 1 year ago

“I purchased a policy for Ace Car Rental Toronto Pearson Airport. When I arrived, I was told by the car rental agency that RentalCover.com has not covered them for some time and had to buy insurance on the spot. RentalCover.com refused to reimburse me telling me that it was my responsibility to ensure that the policy they sold me was valid and I had to cancel prior to the date of the rental. How could I know that the policy wasn't valid in advance? This is a very poor business practice on the part of RentalCover.com and I would never recommend them to anyone”

Helpful Report

Posted 1 year ago

“Scam!!! Stay away. Insurance is not accepted anywhere. Won’t refund even if you spot it before you have to take out more insurance with car hire company! This is an affiliate of www.rental cars.com who directed me to the scam at www.rentalcover.com. Who in turn is owned and run by www.bookings.com a supposed reputable company - seems nut so much”

Helpful Report

Posted 1 year ago

“It’s a trap. I hired through booking, premium insurance and the rental company didn’t take it, so I took out other insurance with the rental company they gave me simple coverage, we had an accident and the rental company charged me the deductible, when I contracted rental cover premium coverage it said that it covered everything and they paid in 3 days, 2 months ago they never contact me again. I had a simple crash from behind and rental cover says it was a very complicated multiple crash, they don't read anything. It is a terrible scam in partnership with booking”

Helpful Report

Posted 1 year ago

“It is a SCAM. Their insurance is not accepted, and you never see your cancellation money. I had both full liability insurance through RentalCover.com but that was not accepted by the company I rented a car from and to rent a car I had to buy insurance from a car rental company.”

Helpful Report

Posted 1 year ago

“It is a SCAM. Their insurance is not accepted, and you never see your cancellation money. Read more reviews! I had both full liability insurance through RentalCover.com but that was not accepted by the company I rented a car from and to rent a car I had to buy insurance from a car rental company. As there was a cancel anytime policy, I didn't activate start and send to RentalCover information that I am canceling their insurance. I was asked to provide insurance from a rental company which I did (even I don't understand why, I simply canceled their insurance), but days passed, no money back.”

Helpful Report

Posted 1 year ago

“Can’t understand the good reviews, insurance through Revolut, Interestingly only here are good ones, the web is full of bad experience with the same method: asking for masses of documentation over and over again. Had an accident abroad and needed dental help - they cover only 300€ Euro anyway. Now asking for tons of documentation again - They even ask for the specific price breakdown of the flight ticket (for what?!), detailed doctors report, etc, etc. it’s not a big thing, so completely unreasonable for a 230€ claim. Can’t be reached via phone, chat constantly unavailable. Completely useless. Will downgrade Revolut metal, look for an alternative and use consumer protection. It’s a big SCAM, I sincerely doubt they have an insurance business. Stay away and avoid!”

Helpful Report

Posted 1 year ago

“I bought insurance to cover a rental car rented in Portugal. The car was damaged in October 2022 (yes, you read that right, 16 months ago) and I have yet to be reimbursed by RentalCover. I should have read reviews before buying with them. Never again.”

Helpful Report

Posted 1 year ago

“Charged my card twice. Once via the rental car company, and once directly. When asked to remedy the situation, they did not respond for six days, then merely shared a help article about how to contact a long list of rental companies.”

Helpful Report

Posted 1 year ago

“This company is a ripe off if you are using them for a rental do not waste your money because all the rental cars does allow 3rd party rental insurance and when you call and ask for your money they don’t give it back to you and say they can’t refund you they don’t have they number on the website and it hard to get in contact with me The both Indian guys I spoke with was racist and rude “ Deago Baron And Arjay the manager didn’t want to give me his last name my refund still was not given”

Helpful Report

Posted 1 year ago

“We bought a rentalcover insurance for 92 USD from January 14 till 21, 2024 for the car we rented through priceline. We picked up the car in Liberia, Costa Rica. Rentalcover had mailed us a few days before warning us that Payless would try to upsell us. So when we go to the counter and the rep started to go down that route, we came prepared. Feeling backed by rentalcover we refused to accept their much higher rates; the response from payless was clear: if you dont take our insurance we can drive you back to the airport and you will not get a car from us. We, Payless do not accept rentalcover in Costa Rica. To me it sounds like either rentalcover is a scam or Payless is. Both being honest is not possible. We complained to rentalcover, they gave us our money back and we got stuck with the much higher rate from Payless. It feels that all 3 companies involved are not delivering great customer service: rentalcover as they dont stand by their product, priceline as they keep selling these insurances on their site and dont do anything beside putting their hands in the air and payless for not making it clear in advance nobody can rent a car in Costa Rica unless you buy their insurances. This was an extraordinary frustrating and disappointing experience!”

Helpful Report

Posted 1 year ago

RentalCover.com is rated 3.8 based on 500 reviews