RentalCover.com Reviews

Name: RentalCover.com
Rating: 3.78

3.8 Rating 500 Reviews

71 %

of reviewers recommend RentalCover.com

Company Reviews

Questions

Metrics

3.8

Based on 500 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Email:

agency@rentalcover.com

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RentalCover.com 1 star review on 7th September 2025

Reed Craig

RentalCover.com 1 star review on 6th May 2025

Ehsan Alfsiawashi

RentalCover.com 5 star review on 26th October 2024

JOCELYN HENDRICK

RentalCover.com 5 star review on 20th October 2024

Anastacia Camila

RentalCover.com 5 star review on 30th April 2024

ABHISHEK GHOSH

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“RentalCover.com is a total scam in the US. They DO NOT cover everything. Specifically they don't cover diminished in vehicle value in case of a damage or an accident that a rental company will charge you, and it could be between $100s to $1000s coming out of your pocket. My advice, do not accept RentalCover. Get a full coverage from a rental company when you pick up a car. I know it's more expensive but trust me you will save big in the long run if a rental company slaps you with a claim. RENTALCOVER.COM is just a big ol scam.”

Helpful Report

Posted 10 months ago

“I was utterly astounded by the dedication and expertise of M A D A C O V I . C O . After losing a significant amount of money to fraud, their team came through with flying colors. Their meticulous analysis and cutting-edge methods tailored to my case made all the difference. their regular updates and constant communication were a lifeline, easing my mind every step of the way. Thanks to their diligence, I not only got my money back but also made a profit in record time! don't wait—take action today! If fraud has hit you hard, visit M A D A C O V I . C O and reclaim what's rightfully yours.”

Helpful Report

Posted 10 months ago

“Rentalcover.com is a Scam company. One thinks one is taking insurance from the car hire company from whom one gets the car, but then upon acquiring the car, you discover that they are not associated with the car rental company at all. In fact you end up doubling up on your insurance. I paid Pace Car Rental company in South Africa for full insurance cover and then found that Rental Cover.Com had charged me a whacking amount as well. They don't really respond when you enquire. They did this twice to me. I hired a car from Woodford in South Africa and found RentalCover.Com and Woodford had charged me for full insurance cover. They send you emails and should you go into them your policy with them is immediately activated. DON"T GO INTO THEIR EMAILS. WHEN HIRING A CAR FROM ANY COMPANY DON'T PURCHASE INSURANCE ONLINE - PURCHASE IT WHEN YOU ARE AT THEIR COMPANY SITE AND PURCHASE DIRECTLY - YOU DON'T KNOW WHO YOU ARE ACTUALLY PURCHASING THE INSURANCE FROM AND I UNWITTINGLY PURCHASED FROM RENTAL COVER.COM AND THEN PURCHASED INSURANCE AGAIN ON THE SITE NOT KNOWING THAT THEY WERE NOT RELATED AT ALL.”

Helpful Report

Posted 11 months ago

“Bad experience I’ve been trying to submit a claim and ever time I upload everything they need and hit submit I get an error message saying this web link may have moved I’ve sent a few emails and no response It’s over a month now and I can’t get this resolved I feel like your company is a scam maybe you should have a customer care dept do we can speak to a live person Very very disappointed and paid over $380 plus the damages”

Helpful Report

Posted 11 months ago

“TOTAL sham of a company. They ripped us off and refused to cover us for our car accident in Italy. Read the fine print of your policy- they give themselves a cart blanche to refuse coverage for pretty much anything other than an act of nature. DO NOT USE THIS COMPANY.”

Helpful Report

Posted 11 months ago

“Internet scam. Do not pay claims they approved. Do not respond to queries. Fraud.”

Helpful Report

Posted 11 months ago

“Terrible. They say they cover excess but only cover the amount of damages. Scam.”

Helpful Report

Posted 1 year ago

“I did not receive immediate confirmation of the booking until a few days after I had paid for the rental and the Insurance. Rental.com sent me a whole bunch of info which I did not read properly. Unfortunately this small print included the information that debit cards are not accepted by the car rental company. This meant that when I went to pick up the car I was told that my card was not accepted and I would not be able to get a car. I had to cancel the car rental and insurance and go to another car rental company. My advice to anyone. Do not use booking. com rental service or hire a car online. They are happy to take your money but very slow to refund you and make it very difficult for you to ask for a refund. Bad customer service.”

Helpful Report

Posted 1 year ago

“I purchased insurance for a car rental, but never received any confirmation from the company, even though the payment went through successfully and was confirmed by my bank. Despite multiple attempts to contact them—through emails, chat, and phone—I was completely ignored. Not a single email was answered, no agent ever joined the chat, and the only phone number I could find turned out to be nonexistent. In short, I got scammed. If you value your peace of mind, stay far away from them. They caused me significant stress at the start of my holiday.”

Helpful Report

Posted 1 year ago

“We booked a rental and got Rentalcover.com for insurance coverage, paid $98. When we got to the ticket counter, they informed us that they did not accept Rentalcover.com. I called them right away and the lady advised us to email Rentalcover.com and ask for a refund since we were not going to be able to use them. We did just that and their response was a screen shot of their Q&A page. In which it states that if you are gonna cancel, it has to be done before you pick up your car. How were we supposed to know that they didn’t take Rentalcover.com? DO NOT USE THIS COMPANY.”

Helpful Report

Posted 1 year ago

“Claim opened in April 2024. Now August 2024 and still no conclusion. Calling / emailing multiple times with no response. Claim X3GEPFUA-INS”

Helpful Report

Posted 1 year ago

“I made a claim as I damaged the car I rented, at the beginning of July. On the 10th they emailed me saying I hadn't provided the repair invoice, which I had done, but anyway, as they asked, I answered to the email attaching the invoice again. After 5 more emails asking for an update, today 31/07/2024 I haven't received an answer and I can't contact them any other way, or submit a claim again.”

Helpful Report

Posted 1 year ago

“Don't get this service. No one to talk to and even though they say they cover Mexico, they don't. This is a sham operation and Priceline should know it and dissociate, rather than defraud us, their customers.”

Helpful Report

Posted 1 year ago

“My order went through 4 times in duplication due to website errors. Customer service unwilling to accept the issue existed or even help and said, "Luckily you are very ahead from your pick up date so you should be able to cancell all of them with just a click" - Thankfully! I wouldn't want to deal with this company in a real claim if the purchase process is this incoherent.”

Helpful Report

Posted 1 year ago

“I cancelled the policy more than 48 hours before it was due to start and I am still waiting for my refund 3 weeks later.”

Helpful Report

Posted 1 year ago

“Their ads claim they cover things like flat tires. They don't. Their disclaimer says they don't cover any part of the car whether attached or permanent. Had a flat. The rental firm (europcar) had not provided the correct lug nut lock for that wheel. I had to pay someone to replace the tire with the wheel still bolted on the car which cost $200.”

Helpful Report

Posted 1 year ago

“Do not use!!! This company is a scam. Can’t reach anyone via phone, chat or email. In the case of a claim you will need to pay back the car rental company first! A totaled car could cost upwards of $30,000. That’s right, you must pay that before filling any claim that will likely be ignored by rentalcover.com. Do not use!!!”

Helpful Report

Posted 1 year ago

“I don’t know about their ability to process a claim because I had no problems with my car, but I have a real issue with their business practices. They popped up after I rented a car through kayak and Priceline in France and I was in a hurry, so I just ticked yes because I, usually take out a policy outside the US. Two weeks later I rented a car through a different online curator and Rental Cover automatically wrote a policy and charged me for it. There was never even a pop-up. How did they know I was even online and renting a car! I was renting through a completely different company. I just got an email from them that said that they had charged me for an insurance policy for the dates of the new car rental. I certainly wouldn’t click on any additional insurance since I have my own insurance in the states. This is overbearing and truly an overreach into my online affairs! Cybercrime really, to automatically write me a policy that I have to then turn around and cancel. This is a good example of AI running wild. For this reason alone, I will never use them again.”

Helpful Report

Posted 1 year ago

“Thesis company is a scam, avoid at all cost. I purchased a rental insurance from them in the month of Feb 2024 and filed a claim in the month of March 2024. After 6 emails I have still not received any feedback on my claim till date ( 29th April). Left a voice mail and no call back either.”

Helpful Report

Posted 1 year ago

“I do not recommend this company, they are not serious, don’t do their work. It is been longer than 3 months since I made the claim and till today nothing is done. Stay away from them it is just waisting of your money and you get yourself into problem with them. RentalCober é uma porcaria de seguro, gatunos, serviço sem qualidade. Vão comer o teu dinheiro do seguro e se acidentares ainda vais pagar o reparo do carro e não é o seguro não te vai devolver merda alguma. Não recomendo para ninguém. Ik zou niemand RentaCover aanraden. Slecht bedrijf onprofessioneel, helpen geen nut. Er is geen contact nummer en per mail blijven ze je gewoon hoop geven en ik mijn geval al 3 maanden heb ik geen geld ontvangen van de claim ook al heb ik recht voor. Dieven!”

Helpful Report

Posted 1 year ago

RentalCover.com is rated 3.8 based on 500 reviews