RentalCover.com Reviews

Name: RentalCover.com
Rating: 3.77

3.8 Rating 503 Reviews

71 %

of reviewers recommend RentalCover.com

Company Reviews

Questions

Metrics

3.8

Based on 503 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Email:

agency@rentalcover.com

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RentalCover.com 1 star review on 20th September 2025

Jerry Hobbs

RentalCover.com 1 star review on 7th September 2025

Reed Craig

RentalCover.com 1 star review on 6th May 2025

Ehsan Alfsiawashi

RentalCover.com 5 star review on 26th October 2024

JOCELYN HENDRICK

RentalCover.com 5 star review on 20th October 2024

Anastacia Camila

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took action by reporting the incident to the authorities even though I was defrauded on a fraudulent trading website and couldn't access my trading account. But as of yet, no answer has been offered. Thankfully, I was able to locate COVSECLTD*COM, a trustworthy private investigator, who assisted me in getting my money back without asking for payment in advance. I'm glad to share my story and am pleased to receive my money back.”

Helpful Report

Posted 11 months ago

“I regret having chosen this broker for my financial needs and placing my trust in them. If I hadn't sought for help, I would have made a grave mistake. I had to deal with COVSECLTD.COM to get my money back. I do suggest contacting them.”

Helpful Report

Posted 11 months ago

“I invested for over two months, and when I finally attempted to make my first withdrawal, I was shocked to find my account locked with over $230,000 in it. I was instructed to contact customer service, but my requests to withdraw have been ignored. After discussing my situation with friends, they suggested I reach out to M E R S E Y H I P.C O M . They provided the best services i need and their support is awesome.”

Helpful Report

Posted 1 year ago

“RentalCover.com is a total scam in the US. They DO NOT cover everything. Specifically they don't cover diminished in vehicle value in case of a damage or an accident that a rental company will charge you, and it could be between $100s to $1000s coming out of your pocket. My advice, do not accept RentalCover. Get a full coverage from a rental company when you pick up a car. I know it's more expensive but trust me you will save big in the long run if a rental company slaps you with a claim. RENTALCOVER.COM is just a big ol scam.”

Helpful Report

Posted 1 year ago

“I was utterly astounded by the dedication and expertise of M A D A C O V I . C O . After losing a significant amount of money to fraud, their team came through with flying colors. Their meticulous analysis and cutting-edge methods tailored to my case made all the difference. their regular updates and constant communication were a lifeline, easing my mind every step of the way. Thanks to their diligence, I not only got my money back but also made a profit in record time! don't wait—take action today! If fraud has hit you hard, visit M A D A C O V I . C O and reclaim what's rightfully yours.”

Helpful Report

Posted 1 year ago

“Rentalcover.com is a Scam company. One thinks one is taking insurance from the car hire company from whom one gets the car, but then upon acquiring the car, you discover that they are not associated with the car rental company at all. In fact you end up doubling up on your insurance. I paid Pace Car Rental company in South Africa for full insurance cover and then found that Rental Cover.Com had charged me a whacking amount as well. They don't really respond when you enquire. They did this twice to me. I hired a car from Woodford in South Africa and found RentalCover.Com and Woodford had charged me for full insurance cover. They send you emails and should you go into them your policy with them is immediately activated. DON"T GO INTO THEIR EMAILS. WHEN HIRING A CAR FROM ANY COMPANY DON'T PURCHASE INSURANCE ONLINE - PURCHASE IT WHEN YOU ARE AT THEIR COMPANY SITE AND PURCHASE DIRECTLY - YOU DON'T KNOW WHO YOU ARE ACTUALLY PURCHASING THE INSURANCE FROM AND I UNWITTINGLY PURCHASED FROM RENTAL COVER.COM AND THEN PURCHASED INSURANCE AGAIN ON THE SITE NOT KNOWING THAT THEY WERE NOT RELATED AT ALL.”

Helpful Report

Posted 1 year ago

“Bad experience I’ve been trying to submit a claim and ever time I upload everything they need and hit submit I get an error message saying this web link may have moved I’ve sent a few emails and no response It’s over a month now and I can’t get this resolved I feel like your company is a scam maybe you should have a customer care dept do we can speak to a live person Very very disappointed and paid over $380 plus the damages”

Helpful Report

Posted 1 year ago

“TOTAL sham of a company. They ripped us off and refused to cover us for our car accident in Italy. Read the fine print of your policy- they give themselves a cart blanche to refuse coverage for pretty much anything other than an act of nature. DO NOT USE THIS COMPANY.”

Helpful Report

Posted 1 year ago

“Internet scam. Do not pay claims they approved. Do not respond to queries. Fraud.”

Helpful Report

Posted 1 year ago

“Terrible. They say they cover excess but only cover the amount of damages. Scam.”

Helpful Report

Posted 1 year ago

“I did not receive immediate confirmation of the booking until a few days after I had paid for the rental and the Insurance. Rental.com sent me a whole bunch of info which I did not read properly. Unfortunately this small print included the information that debit cards are not accepted by the car rental company. This meant that when I went to pick up the car I was told that my card was not accepted and I would not be able to get a car. I had to cancel the car rental and insurance and go to another car rental company. My advice to anyone. Do not use booking. com rental service or hire a car online. They are happy to take your money but very slow to refund you and make it very difficult for you to ask for a refund. Bad customer service.”

Helpful Report

Posted 1 year ago

“I purchased insurance for a car rental, but never received any confirmation from the company, even though the payment went through successfully and was confirmed by my bank. Despite multiple attempts to contact them—through emails, chat, and phone—I was completely ignored. Not a single email was answered, no agent ever joined the chat, and the only phone number I could find turned out to be nonexistent. In short, I got scammed. If you value your peace of mind, stay far away from them. They caused me significant stress at the start of my holiday.”

Helpful Report

Posted 1 year ago

“We booked a rental and got Rentalcover.com for insurance coverage, paid $98. When we got to the ticket counter, they informed us that they did not accept Rentalcover.com. I called them right away and the lady advised us to email Rentalcover.com and ask for a refund since we were not going to be able to use them. We did just that and their response was a screen shot of their Q&A page. In which it states that if you are gonna cancel, it has to be done before you pick up your car. How were we supposed to know that they didn’t take Rentalcover.com? DO NOT USE THIS COMPANY.”

Helpful Report

Posted 1 year ago

“Claim opened in April 2024. Now August 2024 and still no conclusion. Calling / emailing multiple times with no response. Claim X3GEPFUA-INS”

Helpful Report

Posted 1 year ago

“I made a claim as I damaged the car I rented, at the beginning of July. On the 10th they emailed me saying I hadn't provided the repair invoice, which I had done, but anyway, as they asked, I answered to the email attaching the invoice again. After 5 more emails asking for an update, today 31/07/2024 I haven't received an answer and I can't contact them any other way, or submit a claim again.”

Helpful Report

Posted 1 year ago

“Don't get this service. No one to talk to and even though they say they cover Mexico, they don't. This is a sham operation and Priceline should know it and dissociate, rather than defraud us, their customers.”

Helpful Report

Posted 1 year ago

“My order went through 4 times in duplication due to website errors. Customer service unwilling to accept the issue existed or even help and said, "Luckily you are very ahead from your pick up date so you should be able to cancell all of them with just a click" - Thankfully! I wouldn't want to deal with this company in a real claim if the purchase process is this incoherent.”

Helpful Report

Posted 1 year ago

“I cancelled the policy more than 48 hours before it was due to start and I am still waiting for my refund 3 weeks later.”

Helpful Report

Posted 1 year ago

“Their ads claim they cover things like flat tires. They don't. Their disclaimer says they don't cover any part of the car whether attached or permanent. Had a flat. The rental firm (europcar) had not provided the correct lug nut lock for that wheel. I had to pay someone to replace the tire with the wheel still bolted on the car which cost $200.”

Helpful Report

Posted 1 year ago

“Do not use!!! This company is a scam. Can’t reach anyone via phone, chat or email. In the case of a claim you will need to pay back the car rental company first! A totaled car could cost upwards of $30,000. That’s right, you must pay that before filling any claim that will likely be ignored by rentalcover.com. Do not use!!!”

Helpful Report

Posted 1 year ago

RentalCover.com is rated 3.8 based on 503 reviews