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RentalCover.com Reviews

4.0 Rating 442 Reviews

76 %

of reviewers recommend RentalCover.com

Company Reviews

4.0

Based on 442 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Email:

agency@rentalcover.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AVOID using rentalcover.com. I had an accident where the other driver was at fault, and I submtted the claim. I am told by RC that the investigation process can take several months and then they may or may not pay me if I cannot prove I was not at fault. So for a no-fault policy this is wrong. And I may or may not get my money back in several months. And it is impossible to talk to anyone as they do not list a contact number.”

Posted 1 year ago

“Eccellente”

Posted 1 year ago

“THIS COMPANY IS A SCAM. BOUGHT INSURANCE FOR A RENTAL IN GERMANY AND THE FUNDS CAME OFF MY CREDIT CARD. NOW THEY CAN'T TRACE ME. RLHALL, LISLE, ONT. CANADA”

Posted 1 year ago

“never reply after submitting the case. They will not pay you money and I highly suspect the company doesn't even exist”

Posted 1 year ago

“Submitted claim and was “approved “ within a day. Got email saying money will be in my bank within 4 days. 2 months later no money and no response. Finally got email saying routing number is wrong. Provided routing number again and…… still waiting. It’s a scam.”

Posted 1 year ago

“I submitted a claim to RentalCover.com online on Nov.12 as there was an accident with the car we rented from Fox on Oct.27 2022. I have provided all information and documents to RentalCover.com. The response I received from your senior director, Seth Simon is below: So what happens next? Our Claims team will contact the rental company. We will assess your claim and request andy clarification or further documents. Most claims are paid directly to the rental company, however, if you have paid them and the claim is approved, we will reimburse you. For reimbursable claims, you will receive a payment link via email. Payment is completed quickly by electronic transfer. The damages amount should be paid directly to Fox by your company according to the information I got from Seth Simon. I have been involved in a multi vehicle accident, I'm not at fault in any way for this accident. I have collected and provided all the third party's information to you, but your claim team had not taken any action for an investigation until I sent an email to request on Nov.28. The investigation is being taken between RentalCover.com and State Farm now, but I received an email from your claim team this morning, I was told that they would be closing my file and there is no further action available. Because they could not get me to pay first then reimburse me.”

Posted 1 year ago

“I booked (and paid in advance) with my credit card a car at Bangkok airport via the rentalcars.com website and I paid the most expensive insurance via the same site. These are affiliates of booming.com. Upon arriving the service provider refused a car on the grounds that my bank cards were not suitable. We therefore lost the entire amount paid and found ourselves at the airport without means of transport. It is therefore an abusive commercial contract, without possible recourse. If you take the time to read reviews you will find that consumers who have been scammed are very numerous. It's downright outrageous.”

Posted 1 year ago

“RentalCover is a SCAM ORGANISATION with NO PHONE NUMBER anywhere. DO NOT USE THIS GRUBBY DIRTY LYING company. YOU WILL BE RIPPED OFF.”

Posted 1 year ago

“Det var nemt og gennemskueligt at anmelde skade, og sagsbehandlingen var meget hurtig.”

Posted 1 year ago

“Easier process than other car rentals, especially during holiday season (a true nightmare). I do hope the rental process is as smooth as the booking.”

Posted 1 year ago

“I tested it first hand when I received a refund for a slight damage to a plastic cap on a wheel valued at a large amount.”

Posted 1 year ago

“after much searching, this company solved the age problem for me”

Posted 1 year ago

“차를 쉽게 임대하는 방법을 상세하게 설명하고 보험료에 대해서도 쉽고 친절하게 안내하였다. 이 회사는 최상의 선택이ㅓㅆ다.”

Posted 1 year ago

“During my trip to Cape Town, I had an accident, and the door on the assistant's side was slightly damaged. According to the insurance policy, I have purchased extra insurance through (the RentalCover) company, which covers the costs of accidents, whether minor or severe. I submitted a claim request to the insurance company (the RentalCover) and sent all the required papers and documents. They only replied that I must pay the amount needed to the insurance company. Their excuse is that they cannot communicate with the rental company because they do not know them, knowing that I have provided the bank information to the rental company. Then they said I would receive the amount after paying it to the rental company, and they will compensate me. Note that they said they sent the amount on October 5, 2022, and so far, I have not received it from the insurance company. As a customer, I will purchase insurance directly from the rental company and not from a third party on the rental website in the future.”

Posted 1 year ago

“I’m so happy first time dealing with you sen To me You are professionals excellent service”

Posted 1 year ago

“Easy,fast,good”

Posted 1 year ago

“Hopper is the "bomb" when it comes to booking flights or renting cars . Haven't done lodging yet but probably will in the future.”

Posted 1 year ago

“easy to use”

Posted 1 year ago

“Fast and efficient”

Posted 1 year ago

“I purchased collision damage protection from rentalcover.com many times for my rental cars, and thought it was a good and affordable option, until I really had to to use it. As they wrote in their website, I rejected the insurance offer from rental company, since I thought I had one with rentalcover.com. After I returned the car, the rental company sent me an email that they found a new damage which is a minor scratch on rim. I was not aware of it because I did not have any accident, or hit the car somewhere. Still, I thought that this insurance company would cover it, however they denied my claim because I claimed that I did not cause the damage :) So, I do not have any fault, I did not cause the damage, I purchased an insurance, but still I am the one who has to pay for the damage. I am frustrated by the rental company first, but rentalcover.com is also disappointing. I will never use this company anymore, because apparently they do not provide any service when you need it.”

Posted 1 year ago

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RentalCover.com is rated 4.0 based on 442 reviews