RentalCover.com Reviews

Name: RentalCover.com
Rating: 3.82

3.8 Rating 492 Reviews

72 %

of reviewers recommend RentalCover.com

Company Reviews

Questions

Metrics

3.8

Based on 492 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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agency@rentalcover.com

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RentalCover.com 1 star review on 6th May 2025

Ehsan Alfsiawashi

RentalCover.com 5 star review on 26th October 2024

Anonymous

Anonymous // 01/01/2019

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“So quick and easy very impressive service thank you”

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Posted 1 year ago

“Amazingly fast & easy process to claim damages to a rental vehicle. Claim processed & authorised in less than 24 hours. Will definitely be using RentalCover.com again!”

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Posted 1 year ago

“So simple and affordable to get cover online.”

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Posted 1 year ago

“Thanks for the update”

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Posted 1 year ago

“Don't bother paying as you will never get satisfaction. Too many hoops and blocking... avoid.”

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Posted 1 year ago

“Since 10 days I am trying to reach about my claim but they dont care me and they dont even do something of my claim. I still couldnt take my refund. So many emails I sent and I attached the missing file of my claim but no they dont care the client. For me rentalcars and rentalcover are already dead , they are not serious and will be scammers. I cant trust them anymore. Somebody should response my emails what is this. Terribble service”

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Posted 1 year ago

“I purchased a policy for Ace Car Rental Toronto Pearson Airport. When I arrived, I was told by the car rental agency that RentalCover.com has not covered them for some time and had to buy insurance on the spot. RentalCover.com refused to reimburse me telling me that it was my responsibility to ensure that the policy they sold me was valid and I had to cancel prior to the date of the rental. How could I know that the policy wasn't valid in advance? This is a very poor business practice on the part of RentalCover.com and I would never recommend them to anyone”

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Posted 1 year ago

“Scam!!! Stay away. Insurance is not accepted anywhere. Won’t refund even if you spot it before you have to take out more insurance with car hire company! This is an affiliate of www.rental cars.com who directed me to the scam at www.rentalcover.com. Who in turn is owned and run by www.bookings.com a supposed reputable company - seems nut so much”

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Posted 1 year ago

“It’s a trap. I hired through booking, premium insurance and the rental company didn’t take it, so I took out other insurance with the rental company they gave me simple coverage, we had an accident and the rental company charged me the deductible, when I contracted rental cover premium coverage it said that it covered everything and they paid in 3 days, 2 months ago they never contact me again. I had a simple crash from behind and rental cover says it was a very complicated multiple crash, they don't read anything. It is a terrible scam in partnership with booking”

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Posted 1 year ago

“It is a SCAM. Their insurance is not accepted, and you never see your cancellation money. I had both full liability insurance through RentalCover.com but that was not accepted by the company I rented a car from and to rent a car I had to buy insurance from a car rental company.”

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Posted 1 year ago

“It is a SCAM. Their insurance is not accepted, and you never see your cancellation money. Read more reviews! I had both full liability insurance through RentalCover.com but that was not accepted by the company I rented a car from and to rent a car I had to buy insurance from a car rental company. As there was a cancel anytime policy, I didn't activate start and send to RentalCover information that I am canceling their insurance. I was asked to provide insurance from a rental company which I did (even I don't understand why, I simply canceled their insurance), but days passed, no money back.”

Helpful Report

Posted 1 year ago

“Went to trip to Portugal and decided to rent a car. Knowing that their insurance deductible is usually pretty high, decided to use rentalcover.com. Best choice that I made! We got a nail in our tire and rental company sent us a bill for $380! Filed a claim with rentalcover.com (easy process) and got my money sent to the bank in 2 days! Highly recommend.”

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Posted 1 year ago

“Can’t understand the good reviews, insurance through Revolut, Interestingly only here are good ones, the web is full of bad experience with the same method: asking for masses of documentation over and over again. Had an accident abroad and needed dental help - they cover only 300€ Euro anyway. Now asking for tons of documentation again - They even ask for the specific price breakdown of the flight ticket (for what?!), detailed doctors report, etc, etc. it’s not a big thing, so completely unreasonable for a 230€ claim. Can’t be reached via phone, chat constantly unavailable. Completely useless. Will downgrade Revolut metal, look for an alternative and use consumer protection. It’s a big SCAM, I sincerely doubt they have an insurance business. Stay away and avoid!”

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Posted 1 year ago

“Thank you very much”

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Posted 1 year ago

“I bought insurance to cover a rental car rented in Portugal. The car was damaged in October 2022 (yes, you read that right, 16 months ago) and I have yet to be reimbursed by RentalCover. I should have read reviews before buying with them. Never again.”

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Posted 1 year ago

“Charged my card twice. Once via the rental car company, and once directly. When asked to remedy the situation, they did not respond for six days, then merely shared a help article about how to contact a long list of rental companies.”

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Posted 1 year ago

“This company is a ripe off if you are using them for a rental do not waste your money because all the rental cars does allow 3rd party rental insurance and when you call and ask for your money they don’t give it back to you and say they can’t refund you they don’t have they number on the website and it hard to get in contact with me The both Indian guys I spoke with was racist and rude “ Deago Baron And Arjay the manager didn’t want to give me his last name my refund still was not given”

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Posted 1 year ago

“We bought a rentalcover insurance for 92 USD from January 14 till 21, 2024 for the car we rented through priceline. We picked up the car in Liberia, Costa Rica. Rentalcover had mailed us a few days before warning us that Payless would try to upsell us. So when we go to the counter and the rep started to go down that route, we came prepared. Feeling backed by rentalcover we refused to accept their much higher rates; the response from payless was clear: if you dont take our insurance we can drive you back to the airport and you will not get a car from us. We, Payless do not accept rentalcover in Costa Rica. To me it sounds like either rentalcover is a scam or Payless is. Both being honest is not possible. We complained to rentalcover, they gave us our money back and we got stuck with the much higher rate from Payless. It feels that all 3 companies involved are not delivering great customer service: rentalcover as they dont stand by their product, priceline as they keep selling these insurances on their site and dont do anything beside putting their hands in the air and payless for not making it clear in advance nobody can rent a car in Costa Rica unless you buy their insurances. This was an extraordinary frustrating and disappointing experience!”

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Posted 1 year ago

“Cheap insurance, clear communication, paid up right away.”

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Posted 1 year ago

“As a result of the damage I experienced in Podgorica, I paid 750 eruo for the damage to the company I rented the vehicle from. Later, after uploading all my documents to the claim page l wanted to claim compensation from RentalCovers, while trying to send this form, I received an error from the site every time and I could not start the claim process. I sent many e-mails containing all my files and my reference number to all the e-mail addresses I could find regarding the company, but I did not receive any response. lf they do not solve my problem soon l will make a start to law process.”

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Posted 1 year ago

RentalCover.com is rated 3.8 based on 492 reviews