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RentalCover.com Reviews

4.0 Rating 442 Reviews

76 %

of reviewers recommend RentalCover.com

Company Reviews

4.0

Based on 442 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Email:

agency@rentalcover.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“'ONE STAR TOO MANY' When I took out cover to be protected, I am left very frustrated after 2 months waiting for my claim to be settled. I have provided everything you need to know regarding my hire therefore should have already been settled. ONE STEP AWAY FROM TAKING FURTHER ACTION AGAINST THIS COMPANY! Definitely would not recommend this company if you want efficiency & security!”

Posted 1 year ago

“good telephone service. Solved my problem inmediatly”

Posted 1 year ago

“Fast, easy. worked for us.”

Posted 1 year ago

“Easy to use and very fast. No problems during the booking.”

Posted 1 year ago

“Easy, quick process, a lot of choices, no booking fee Great!”

Posted 1 year ago

“Loved how you guys operate every step of the way. As of now, you have provided everything to me in a timely manner and answered all my questions that creeped up closer to my rental date. I think I would always stick with you guys when i am renting cars.”

Posted 1 year ago

“I have I claim, that I created 7.09.2022. On Rentalcover website you can send information, that they solve claims in 7 days. I still do not get any reply. My booking reference is 278Y-KP8P-INS”

Posted 1 year ago

“Getting insurance cover for the rental car excess was much cheaper with RentalCover.com than taking what the car rental company offered; and it covered everything that needed covering”

Posted 1 year ago

“Easy.”

Posted 1 year ago

“Service was excellent. I had to wait to submit my claim untl i had my latest credit card statement, and payment came soon after that. The damage claim was in Swiss francs, and although they refunded the full amount in that currency, my bank was in th US and the exchange rate to the US was somewhat below market. So a rating of 4 instead of 5.”

Posted 1 year ago

“Irreplaceable tool when booking rental cars in Aus!”

Posted 1 year ago

“booking and pricing was excellent”

Posted 1 year ago

“Second time using the Manchester branch through Arnold Clark. Staff were amazing and very accommodating. Price was far better than other competitors and the vehicle was perfect for the four of us. Definitely would recommend them, and will be using there service again when next of vacation. Thanks. Joe.T. Canada by way of the UK.”

Posted 1 year ago

“When traveling in Italy to find my wife's ancestral origins, I had an accident after going down a small road where I scraped one side of the car. After trying to send in my claim information twice with no response from the company, I had to start a chat after three months to find out the case was closed. They deemed it was my fault and no reimbursement was coming. Nowhere in the terms does it say someone else must have caused the damage. If that is true, this is not full coverage. I paid and got nothing!”

Posted 1 year ago

“Prezada Matilda, Bom dia! Agradecer pelo seu atendimento. Fiquei apena com um dúvida e solicito seu esclarecimento. Estou viajando com minha companheira, que também possui carteira de habilitação, em perfeitas condições. Observei que há no seguro de que todos os motoristas estão cobertos. Pergunto: Posso incluir ela como uma segunda condutora? Caso faça a sua inclusão a locadora pode cobrar algum adicional por isso ou não. Obrigado!”

Posted 1 year ago

“I’m happy with the support from Rental cars customer service. Very helpful and patiënt.”

Posted 1 year ago

“So far, so good. Have used them around 10x already. Most recently I had to put in a claim, and I followed the prescribed procedure exactly. My claim got approved within a week and paid out a few days later. Only reason why I have not given them 5* is that I am unable to use the credit from a previous, cancelled rental period, they say for technical reasons. Other than that, my experience so far has been very positive.”

Posted 1 year ago

“Have booked a rental car through Check24, selecting the full coverage with reimbursement of the deductible. Shortly after receiving the booking and a separate confirmation of insurance coverage by Rentalcover itself, which seemed strange to me, I then received another mail from Rentalcover that the insurance was canceled, without giving any reasons. Shortly thereafter, I was offered, again by mail from Rentalcover a new insurance, however, about 25% more expensive. Is this called a business model or fraud?”

Posted 1 year ago

“Chandler was extremely helpful and very professional with my enquiry. Thank you William”

Posted 1 year ago

“Very competitive, Easy to book n easy to amend. My only worry is that the rental car doesn't force me to get insurance cover again.”

Posted 1 year ago

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RentalCover.com is rated 4.0 based on 442 reviews