RentalCover.com Reviews

Name: RentalCover.com
Rating: 3.82

3.8 Rating 492 Reviews

72 %

of reviewers recommend RentalCover.com

Company Reviews

Questions

Metrics

3.8

Based on 492 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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agency@rentalcover.com

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RentalCover.com 1 star review on 6th May 2025

Ehsan Alfsiawashi

RentalCover.com 5 star review on 26th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tested it first hand when I received a refund for a slight damage to a plastic cap on a wheel valued at a large amount.”

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Posted 2 years ago

“after much searching, this company solved the age problem for me”

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Posted 2 years ago

“차를 쉽게 임대하는 방법을 상세하게 설명하고 보험료에 대해서도 쉽고 친절하게 안내하였다. 이 회사는 최상의 선택이ㅓㅆ다.”

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Posted 2 years ago

“During my trip to Cape Town, I had an accident, and the door on the assistant's side was slightly damaged. According to the insurance policy, I have purchased extra insurance through (the RentalCover) company, which covers the costs of accidents, whether minor or severe. I submitted a claim request to the insurance company (the RentalCover) and sent all the required papers and documents. They only replied that I must pay the amount needed to the insurance company. Their excuse is that they cannot communicate with the rental company because they do not know them, knowing that I have provided the bank information to the rental company. Then they said I would receive the amount after paying it to the rental company, and they will compensate me. Note that they said they sent the amount on October 5, 2022, and so far, I have not received it from the insurance company. As a customer, I will purchase insurance directly from the rental company and not from a third party on the rental website in the future.”

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Posted 2 years ago

“I’m so happy first time dealing with you sen To me You are professionals excellent service”

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Posted 2 years ago

“Easy,fast,good”

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Posted 2 years ago

“Hopper is the "bomb" when it comes to booking flights or renting cars . Haven't done lodging yet but probably will in the future.”

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Posted 2 years ago

“easy to use”

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Posted 2 years ago

“Fast and efficient”

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Posted 2 years ago

“I purchased collision damage protection from rentalcover.com many times for my rental cars, and thought it was a good and affordable option, until I really had to to use it. As they wrote in their website, I rejected the insurance offer from rental company, since I thought I had one with rentalcover.com. After I returned the car, the rental company sent me an email that they found a new damage which is a minor scratch on rim. I was not aware of it because I did not have any accident, or hit the car somewhere. Still, I thought that this insurance company would cover it, however they denied my claim because I claimed that I did not cause the damage :) So, I do not have any fault, I did not cause the damage, I purchased an insurance, but still I am the one who has to pay for the damage. I am frustrated by the rental company first, but rentalcover.com is also disappointing. I will never use this company anymore, because apparently they do not provide any service when you need it.”

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Posted 2 years ago

“'ONE STAR TOO MANY' When I took out cover to be protected, I am left very frustrated after 2 months waiting for my claim to be settled. I have provided everything you need to know regarding my hire therefore should have already been settled. ONE STEP AWAY FROM TAKING FURTHER ACTION AGAINST THIS COMPANY! Definitely would not recommend this company if you want efficiency & security!”

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Posted 2 years ago

“good telephone service. Solved my problem inmediatly”

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Posted 2 years ago

“Fast, easy. worked for us.”

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Posted 2 years ago

“Easy to use and very fast. No problems during the booking.”

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Posted 2 years ago

“Easy, quick process, a lot of choices, no booking fee Great!”

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Posted 2 years ago

“Loved how you guys operate every step of the way. As of now, you have provided everything to me in a timely manner and answered all my questions that creeped up closer to my rental date. I think I would always stick with you guys when i am renting cars.”

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Posted 2 years ago

“I have I claim, that I created 7.09.2022. On Rentalcover website you can send information, that they solve claims in 7 days. I still do not get any reply. My booking reference is 278Y-KP8P-INS”

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Posted 2 years ago

“Getting insurance cover for the rental car excess was much cheaper with RentalCover.com than taking what the car rental company offered; and it covered everything that needed covering”

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Posted 2 years ago

“Easy.”

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Posted 2 years ago

“Service was excellent. I had to wait to submit my claim untl i had my latest credit card statement, and payment came soon after that. The damage claim was in Swiss francs, and although they refunded the full amount in that currency, my bank was in th US and the exchange rate to the US was somewhat below market. So a rating of 4 instead of 5.”

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Posted 2 years ago

RentalCover.com is rated 3.8 based on 492 reviews