RentalCover.com Reviews

Name: RentalCover.com
Rating: 3.85

3.9 Rating 485 Reviews

73 %

of reviewers recommend RentalCover.com

Company Reviews

Questions

Metrics

3.9

Based on 485 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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agency@rentalcover.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to use”

Helpful Report

Posted 2 years ago

“Fast and efficient”

Helpful Report

Posted 2 years ago

“I purchased collision damage protection from rentalcover.com many times for my rental cars, and thought it was a good and affordable option, until I really had to to use it. As they wrote in their website, I rejected the insurance offer from rental company, since I thought I had one with rentalcover.com. After I returned the car, the rental company sent me an email that they found a new damage which is a minor scratch on rim. I was not aware of it because I did not have any accident, or hit the car somewhere. Still, I thought that this insurance company would cover it, however they denied my claim because I claimed that I did not cause the damage :) So, I do not have any fault, I did not cause the damage, I purchased an insurance, but still I am the one who has to pay for the damage. I am frustrated by the rental company first, but rentalcover.com is also disappointing. I will never use this company anymore, because apparently they do not provide any service when you need it.”

Helpful Report

Posted 2 years ago

“'ONE STAR TOO MANY' When I took out cover to be protected, I am left very frustrated after 2 months waiting for my claim to be settled. I have provided everything you need to know regarding my hire therefore should have already been settled. ONE STEP AWAY FROM TAKING FURTHER ACTION AGAINST THIS COMPANY! Definitely would not recommend this company if you want efficiency & security!”

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Posted 2 years ago

“good telephone service. Solved my problem inmediatly”

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Posted 2 years ago

“Fast, easy. worked for us.”

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Posted 2 years ago

“Easy to use and very fast. No problems during the booking.”

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Posted 2 years ago

“Easy, quick process, a lot of choices, no booking fee Great!”

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Posted 2 years ago

“Loved how you guys operate every step of the way. As of now, you have provided everything to me in a timely manner and answered all my questions that creeped up closer to my rental date. I think I would always stick with you guys when i am renting cars.”

Helpful Report

Posted 2 years ago

“I have I claim, that I created 7.09.2022. On Rentalcover website you can send information, that they solve claims in 7 days. I still do not get any reply. My booking reference is 278Y-KP8P-INS”

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Posted 2 years ago

“Getting insurance cover for the rental car excess was much cheaper with RentalCover.com than taking what the car rental company offered; and it covered everything that needed covering”

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Posted 2 years ago

“Easy.”

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Posted 2 years ago

“Service was excellent. I had to wait to submit my claim untl i had my latest credit card statement, and payment came soon after that. The damage claim was in Swiss francs, and although they refunded the full amount in that currency, my bank was in th US and the exchange rate to the US was somewhat below market. So a rating of 4 instead of 5.”

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Posted 2 years ago

“Irreplaceable tool when booking rental cars in Aus!”

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Posted 2 years ago

“booking and pricing was excellent”

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Posted 2 years ago

“Second time using the Manchester branch through Arnold Clark. Staff were amazing and very accommodating. Price was far better than other competitors and the vehicle was perfect for the four of us. Definitely would recommend them, and will be using there service again when next of vacation. Thanks. Joe.T. Canada by way of the UK.”

Helpful Report

Posted 2 years ago

“When traveling in Italy to find my wife's ancestral origins, I had an accident after going down a small road where I scraped one side of the car. After trying to send in my claim information twice with no response from the company, I had to start a chat after three months to find out the case was closed. They deemed it was my fault and no reimbursement was coming. Nowhere in the terms does it say someone else must have caused the damage. If that is true, this is not full coverage. I paid and got nothing!”

Helpful Report

Posted 2 years ago

“Prezada Matilda, Bom dia! Agradecer pelo seu atendimento. Fiquei apena com um dúvida e solicito seu esclarecimento. Estou viajando com minha companheira, que também possui carteira de habilitação, em perfeitas condições. Observei que há no seguro de que todos os motoristas estão cobertos. Pergunto: Posso incluir ela como uma segunda condutora? Caso faça a sua inclusão a locadora pode cobrar algum adicional por isso ou não. Obrigado!”

Helpful Report

Posted 2 years ago

“I’m happy with the support from Rental cars customer service. Very helpful and patiënt.”

Helpful Report

Posted 2 years ago

“So far, so good. Have used them around 10x already. Most recently I had to put in a claim, and I followed the prescribed procedure exactly. My claim got approved within a week and paid out a few days later. Only reason why I have not given them 5* is that I am unable to use the credit from a previous, cancelled rental period, they say for technical reasons. Other than that, my experience so far has been very positive.”

Helpful Report

Posted 2 years ago

RentalCover.com is rated 3.9 based on 485 reviews