RentalCover.com Reviews

Name: RentalCover.com
Rating: 3.82

3.8 Rating 492 Reviews

72 %

of reviewers recommend RentalCover.com

Company Reviews

Questions

Metrics

3.8

Based on 492 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Email:

agency@rentalcover.com

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RentalCover.com 1 star review on 6th May 2025

Ehsan Alfsiawashi

RentalCover.com 5 star review on 26th October 2024

Anonymous

Anonymous // 01/01/2019

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“Paid the money. No receip[t. No p[roof of purchase. A SCAM”

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Posted 2 years ago

“Company is a scam. They can say they provide insurance. Which they "Just might" issue is....................rental car companies do not adhere or accept "rentalCover.com" policy!!!!!!!!!!!!!”

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Posted 2 years ago

“Very easy to set up and 3 times cheaper than the car hire company and covering much more.”

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Posted 2 years ago

“Had a rental SUV for 4 weeks and had to extend it for another 10 days. Went to get more coverage and it was done immediately at a great price. Now need to rent again and will do the same things. Just waiting back for the quote.”

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Posted 2 years ago

“Do not use this company!!!, it is a fraud!!!. We rented a car through Booking.com we bought full coverage to travel in Mexico. When we arrived at Europcar to pick up the car. Violeta in Reforma 208. Mexico, DF told us that our car was not covered and asked us for a deposit of 10,000!!! If not, he would not give us the car. We showed her the confirmation and she told us that it didn't exist in her system. We spoke to RentalCover.com and they said we are not covered even though we gave them our confirmation number. Keddy, another company 3rd, also denied everything. long story short, they didn't give us the car and they didn't let us cancel, and they charged us, ruin and plans. Moraleja never rent a car with companies that use third-party contractors. You may be surprise, because our trip was totally ruined”

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Posted 2 years ago

“so quickly, friendly, cheeply, helpfully You did for me!”

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Posted 2 years ago

“There is an error trying to buy the policy they say make contact. We have only by email and clearly don’t want to be held accountable by phone. Still no contact after 24 hour and we need the policy tomorrow”

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Posted 2 years ago

“Was amazing! The car was clean and good!”

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Posted 2 years ago

“Abcdefghij”

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Posted 2 years ago

“They are crooks !!!! 3 days of approving the claim is a lie, it took more then 10 days. Finally, claim was rejected, cause ther was no CDW….did someone says it is a must ???? NO - nobody says so !!!!!”

Helpful Report

Posted 2 years ago

“AVOID using rentalcover.com. I had an accident where the other driver was at fault, and I submtted the claim. I am told by RC that the investigation process can take several months and then they may or may not pay me if I cannot prove I was not at fault. So for a no-fault policy this is wrong. And I may or may not get my money back in several months. And it is impossible to talk to anyone as they do not list a contact number.”

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Posted 2 years ago

“Eccellente”

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Posted 2 years ago

“THIS COMPANY IS A SCAM. BOUGHT INSURANCE FOR A RENTAL IN GERMANY AND THE FUNDS CAME OFF MY CREDIT CARD. NOW THEY CAN'T TRACE ME. RLHALL, LISLE, ONT. CANADA”

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Posted 2 years ago

“never reply after submitting the case. They will not pay you money and I highly suspect the company doesn't even exist”

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Posted 2 years ago

“Submitted claim and was “approved “ within a day. Got email saying money will be in my bank within 4 days. 2 months later no money and no response. Finally got email saying routing number is wrong. Provided routing number again and…… still waiting. It’s a scam.”

Helpful Report

Posted 2 years ago

“I submitted a claim to RentalCover.com online on Nov.12 as there was an accident with the car we rented from Fox on Oct.27 2022. I have provided all information and documents to RentalCover.com. The response I received from your senior director, Seth Simon is below: So what happens next? Our Claims team will contact the rental company. We will assess your claim and request andy clarification or further documents. Most claims are paid directly to the rental company, however, if you have paid them and the claim is approved, we will reimburse you. For reimbursable claims, you will receive a payment link via email. Payment is completed quickly by electronic transfer. The damages amount should be paid directly to Fox by your company according to the information I got from Seth Simon. I have been involved in a multi vehicle accident, I'm not at fault in any way for this accident. I have collected and provided all the third party's information to you, but your claim team had not taken any action for an investigation until I sent an email to request on Nov.28. The investigation is being taken between RentalCover.com and State Farm now, but I received an email from your claim team this morning, I was told that they would be closing my file and there is no further action available. Because they could not get me to pay first then reimburse me.”

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Posted 2 years ago

“I booked (and paid in advance) with my credit card a car at Bangkok airport via the rentalcars.com website and I paid the most expensive insurance via the same site. These are affiliates of booming.com. Upon arriving the service provider refused a car on the grounds that my bank cards were not suitable. We therefore lost the entire amount paid and found ourselves at the airport without means of transport. It is therefore an abusive commercial contract, without possible recourse. If you take the time to read reviews you will find that consumers who have been scammed are very numerous. It's downright outrageous.”

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Posted 2 years ago

“RentalCover is a SCAM ORGANISATION with NO PHONE NUMBER anywhere. DO NOT USE THIS GRUBBY DIRTY LYING company. YOU WILL BE RIPPED OFF.”

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Posted 2 years ago

“Det var nemt og gennemskueligt at anmelde skade, og sagsbehandlingen var meget hurtig.”

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Posted 2 years ago

“Easier process than other car rentals, especially during holiday season (a true nightmare). I do hope the rental process is as smooth as the booking.”

Helpful Report

Posted 2 years ago

RentalCover.com is rated 3.8 based on 492 reviews