Login
Start Free Trial Are you a business? Click Here

Reverb.com Reviews

1.2 Rating 426 Reviews
5 %
of reviewers recommend Reverb.com
1.2
Based on 426 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Email
Visit Website

Write Your review

Reverb.com 1 star review on 28th April 2026
Milani Daniela
Reverb.com 3 star review on 14th September 2025
Olivia
Reverb.com 5 star review on 7th September 2025
Jl
Reverb.com 1 star review on 29th January 2025
ReverbScrewedMeOutOf500Dollars
Reverb.com 1 star review on 11th November 2024
Harry Richter
Reverb.com 1 star review on 11th November 2024
Harry Richter
Reverb.com 1 star review on 11th November 2024
Harry Richter
29
Anonymous
Anonymous  // 01/01/2019
Terrible site. I ordered something and there was a problem with the card I was using but I resolved it immediately. Because of that they suspended me and I can’t get back. No one responds. Terrible company!
Helpful Report
Posted 6 years ago
Refunded me the wrong amount. I had 2 orders. One for 125 and another for 55. The order for 125 was cancelled but issued a refund for 55. I tried to explain what happened but they kept telling me I was incorrect. I was told that it would be up to me to prove to my bank that reverb refunded the correct amount. The staff is very rude. One guy told me I was reading my bank wrong. Others told me it was impossible I had a refund already.
Helpful Report
Posted 6 years ago
Sellers beware!! I have had a nightmare selling gear on Reverb. I sold a synth that was damaged during shipping. Things happen. I issued the buyer a refund and paid for return shipping. Reverb has debited my account everyday for the last 5 days for the refund amount. It's a weekend and no one is there and their so called "customer engagement specialists" could care less. She told me "just wait until the pending charges drop off".
Helpful Report
Posted 6 years ago
AVOID REVERB!, BUT IF YOU MUST?, REMEMBER THAT YOU WERE WARNED!, I am currently taking steps with legal action against a transaction which I made on REVERB, I was completely manipulated and now I am left with a damaged guitar which seller knew was damaged but intentionally SOLD IT AS BRAND NEW, I was shockingly deceived with skillful advertising into making a purchase which is in total violation of the consumer rights act 2015 and Reverb totally allows this type of criminal activity against honest customers and allow their sellers to get away with it, Reverb will answer to the disgusting service which they provided for me and do not help honest paying customers!!, they try to bribe you and are only worried about saving their own skin which is what happened to me, ABSOLUTELY DESPICABLE WHICH IS HOW TO DESCRIBE REVERB
Helpful Report
Posted 6 years ago
Reverb has helped connect me to music gear that, at one time, would have only been a dream to play. The community of like-minded individuals creates a unique space and a very trustful environment. It is a joy to buy and sell on the website.
Helpful Report
Posted 8 years ago
Airside from running the best shop for musicians,their service is top notch. Always quick to resolve issues, address concerns and questions. Great community. Fair fees. Easy to list and edit.
Helpful Report
Posted 8 years ago
Reverb.com is rated 1.2 based on 426 reviews