Revolut Reviews

Name: Revolut
Rating: 1.36

1.4 Rating 1,283 Reviews

6 %

of reviewers recommend Revolut

Company Reviews

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Metrics

1.4

Based on 1,283 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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Revolut 1 star review on 10th September 2025

210

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Revolut don’t wanna return money to my 13 old daughter after someone use her card and took her savings! They refused and saying that she press the button and agree with the payment which literally she been at school this time. Shame on you revolut! We took all our money from there and we will never use again this app because that’s not bank (now I know) it’s not safe!!! People don’t use this app, I think they stealing people money by them self and after they claiming they can’t help you!!!! Shame shame shame”

Helpful Report

Posted 1 year ago

“Restricted my £40K as soon as it landed Revolut, in the name of “worried about my funds security” whilst I have zero, none pending transfer outing or incoming whatsoever. Spoke to customer service for an hour, answered all questions, but still needs more review which they say takes 1-12 business days. So I wonder what they do with my money during this period?”

Helpful Report

Posted 1 year ago

“Don't trust! On 22nd May I clicked on the referral widget in my app and referred my friend. The information said that if I referred someone and they hit the four criteria by 28th May I would be given a reward of up to £200. When I didn't get the reward I checked my referral list and it said my invitee missed the deadline for making three payments of at least £5. However, he had made these by 25th May, three days before the deadline I was given. I raised a dispute and Revolut said that the promotion actually ended on 7th March and I couldn't get the reward because my invitee hadn't made all his payments before then. Not only is this not the deadline I was given at the time, but it is nearly THREE MONTHS before my invitee was referred. How could he possibly be expected to make the payments three months in the past? It is impossible. Clearly the information and coding at the back end of this offer was wrong on my app and I think this is pretty clear. The fact I am now being denied my reward on this basis under this ridiculous technical argument is COMPLETELY AND UTTERLY wrong.”

Helpful Report

Posted 1 year ago

“It was bearable before, but now it has become poor and disgusting! App lagging all the time, thousands times of verification, which just doesn't work and you waste hours for making one transaction, and afterwards associates send you tones of unrelated questions! All reviews on Revolut itself thoroughly selected, of course only positive ones!”

Helpful Report

Posted 1 year ago

“They act like scum, the app does not do anything useful, and you could lose all your money. I can not log in or use my phone or email because apps keep crashing. My God, I am so glad I went through this now because I was going to move all of my money to them and make them my main bank, but now I am going to close my account.”

Helpful Report

Posted 1 year ago

Helpful Report

Posted 1 year ago

“This is a wannabe bank. Bank with them at your own peril. In the event that you have an issue with your transactions, they will copy and paste archaic robotic points, with manipulative and patronising gestures, pretending to "customer care" for reviews and frustrate you without any solutions. Stay away from this bank. Save yourself the eventual heartache.”

Helpful Report

Posted 1 year ago

“Most worse app / bank ever. Even if u block any merchant, they can charge u anyways! And u dont get ur money back!!! This service is bad! I dont get my money back even i did block the merchant months ago, they was able to charge me. Bad revolut. Used u for 4 years, and i will not anymore!!”

Helpful Report

Posted 1 year ago

“Scammed for £2k between accounts. Spoke to Revolut and they’re unable and to do anything at all. Due to them not even being recognised as a bank nor are they FSC insured, there’s no way to claim back the money. Get Monzo. Safer and great customer service.”

Helpful Report

Posted 1 year ago

“They open accounts for hackers and fraudsters without checking their details. How can a hacker open an account in a the name of a company that doesn´t have a Revolut account. I have lost €4000 because of Revolut..the hacker hacked into our suppliers email and gave me their Revolut banking details. I paid into this account (not knowing the wiser) and it was a fraulant account. When our supplier keep on telling us that they hadn´t received the money, my bank requested a recall from Revolut and as to be expected from this bank they denied the recall...they obvously knew with was a fraudulant account. They now don´t even reply to my mails. The IBAN number is LT56 3250 0923 4445 7677”

Helpful Report

Posted 1 year ago

“It’s basically a scam they opened my account. I deposited £3000 in the account then they said we’re not happy with your documentation. They didn’t let me take my money out and they started charging me. Hundred pound a month fees literally it’s a mafia scam don’t ever use them. This company is going to get shut down by the European police.”

Helpful Report

Posted 1 year ago

“They charge hidden fees and skimp on interest rates. How can one trust their money to a firm which is based on small print tricks and fraud? Avoid at all cost. Use Wise or N26 or tons of other decent neobanks instead”

Helpful Report

Posted 1 year ago

“Blocked my business account telling they need to do investigations. But the money came from my personal Revolut account, so they need to verify themselves. Or use your money interest free. These fking pigs should be sent back in russia”

Helpful Report

Posted 1 year ago

“The customer services takes long time to respond and they keep sending me automated messages. It's been weeks I am trying to move some pounds from Revolut to another bank, but revolut charges me fees. That's why I gorlt in touch. My query is still unresolved. If this was an emergency, Revolut would be the worse. They also take commission for every single trade transaction you make, which means their profits are higher than yours. Ridiculous.”

Helpful Report

Posted 1 year ago

“They blocked 4,000 euros on the account for no reason and do not respond to complaints. There is no customer support at all.”

Helpful Report

Posted 1 year ago

“I was scammed out of money by another customer if theirs. I supplied them with proof of transfers and backup documentation and they did not to get my money back even though they could track this persons accounts.”

Helpful Report

Posted 1 year ago

“Don't use revolut, they are sending incorrect income info to tax authorities.. I have opened a savings account added money to it and in the following year have withdrawn the money that I added and they reported it as income, so now i have to pay income tax on my own money that i save... And when I contacted Revolut thay said that they will not do anything about it because that is not their responsibility... All in a all I lost monkey by using revolu....”

Helpful Report

Posted 1 year ago

“fraud alert bait and switch technique they don't actually host multinational accounts everything is U.S. Bank so you get charged hidden fees like crazy”

Helpful Report

Posted 1 year ago

“This bank is costing me a fortune the reason I joined it is it was cheap to use the card abroad but using it in my own country. I am getting non-styling charges from my bank account even though I’m in England from an English account to an English account and now they’re trying to blame me or my bank, I don’t believe this is acceptable. The app does not work properly. You will be topping your account up from your main bank account and all suddenly you’ll get a pop-up saying would you like to continue in local currency? Of course? You select local currency because presumably that’s the one that’s cheapest and your local and somehow you get charged. This joke of a so-called bank has cost me £75 in four months in non-sterling charges. I will not be banking with them anymore and if they are part of the banking ombudsman, which I doubt they are because they’re lots of bank I am making a complaint.”

Helpful Report

Posted 1 year ago

“Terrible customer service Terrible customer service, I just transferred my money to Wise. I will not advise anyone to Bank with these guys”

Helpful Report

Posted 1 year ago

Revolut is rated 1.4 based on 1,283 reviews