Revolut Reviews

Name: Revolut
Rating: 1.33

1.3 Rating 1,064 Reviews

7 %

of reviewers recommend Revolut

Company Reviews

Questions

Metrics

1.3

Based on 1,064 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Ruby Kirk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would suggest you draw your money out of Revolut now ! They know there is a scammer out there (I have texts to prove they know ). I was scammed but they refuse to reimburse me. I’m taking legal action. Meanwhile I suggest you draw your money out NOW! Close your account down. There is a scammer who knows your details. I believe Revolut has been compromised and your data is out there. CLOSE YOUR ACCOUNT NOW”

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Posted 2 years ago

“I want all my funds £64-50 GBP & 88-26 euro transferring to my Piraeus account Greece you have the details THEN CLOSE MY ACCOUNT”

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Posted 2 years ago

“REVOLUT STOLE MY MONEY. @obinna, I am adeyemi. In case you come back to your earlier post. Let us connect, I am in the same situation. Revolut basically stole my money and transferred it to a unnamed Lloyd bank account. I really need to get my money back, let connect adeyemiibrahim223@gmail.com and see how we can push this thing forward.”

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Posted 2 years ago

“Lost access to my account, and it seems impossible to get anywhere trying to restore access. I have to agree with the majority of other people who have problems with this bank that it is best to avoid the revolut card. There are other cards that provide better service.”

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Posted 2 years ago

“This so called bank is Rubbish if you would like the full scenario ow they Lose money Stop you login in email siptec@me.com”

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Posted 2 years ago

“Revolut I wish I never opened account with them. I purchased something online for Christmas for my kids.didnt get my order. And the company wasn't replying back to me. So I did a charge back claim! Once I did that the company email me agreed to refund me. So I asked for my charge back to be cancelled was told it couldn't be cancelled had to wait on the out come! How ever the company cancelled the refund because I made a charge back request and I needed to wait had to wait 50days for the out come I won the dispute yet Once.i was refund.the bank at the same time reversed the charge back.i asked why they said.because I asked for it to be cancelled that I now.have to.contact the company for the refund I do that and there saying there nothing they can.do and to contact my bank as I won my dispute and.been refunded so I contact the bank for them to say nothing they can do and.wont discuss the matter any further with me and to contact the company yet either.are helping me I even ask if the charge back reversal be sent.bk.to the company as surly then they should see they had the refund back. To then.issue my money yet Revolut won't tell me all they keep saying is they can not discuss the matter with me!! It's a joke I feel like they are just robbing people off there money!!”

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Posted 2 years ago

“Ffwriiuyhb”

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Posted 2 years ago

“A payment was credited into my Revolut business account after invoicing client using invoicing option in my Rovolut App. Invoicing clients was authorised by Revolut and made available to be used in my Revolut business bank account. However, upon receipt of payment Revolut decided to block my account and withhold client’s money because I “do not have website” (currently under construction). I ask the Revolut to return the payment back to the client, but they are simply ignoring my messages for the last 2 weeks. They have no telephone number to talk to customer services just online non-human operational messaging service.”

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Posted 2 years ago

“disinterested, dishonest, rude, thieves”

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Posted 2 years ago

“REVOLUT STOLE MY MONEY AND CUSTOMER SERVICE IS TERRIBLE!!!! Everyone is complaining about the same problem with Revolut recently and I’m sure there is no doubt something strange is happening… I have had a Revolut account for 2 years now but all of a sudden 2 weeks ago i get a message saying my account is under review. I had money in my pot that I couldn’t access, that was my student allowance so i was left for days with no money in university. I contacted Revolut and I was told it was a “routine” check. A fee days later I woke up in the morning to a message saying my revolut account is being closed parmanetly. As if that wasn’t strange enough I saw a transaction notification from revolut showing that all the money i had in the pot (£364) was removed from the pot by revolut, used to buy BTC, converted from BTC back to pounds (the money then became £354 because Revolut took crypto charges) and got sent to a random Metro Bank account……This sounds outrageous but I have pictures to prove. I contacted Revolut customer service which we all know is only in app chat which is very useless. I was told someone with a metro bank account requested a refund for money that was sent to my account. When i asked revolut about details on this transfer they keep replying with a generic message “this is all the information i have from my end” I went to Metro Bank to make a query. I was told the account didn’t belong to anyone and it was an undesignated “fraud” account. Metro Bank told me they didn’t know why revolut sent the funds and someone cannot make a refund request because the account doesn’t belong to anyone. I told revolut what Metro said and they replied with the same thing “this is all the information i have from my end”. I aksed them why they used thr monet to buy BTC before transferring it they couldn’t answer. I asked to provide details on who owend the Metro account leg me know what transaction and who made the request, they couldn’t help me. And they are planning to close my account on the 27th Of January. REVOLUT I NEED ANSWERS AND I NEED MY MONEY. £354 of my student allowance is gone for no reason. I MUST GET MY MONEY”

Revolut 1 star review on 12th December 2022

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Posted 2 years ago

“Revolut are a bunch of nasty pricks who will refuse to give you your money back and demand you take a million pictures of yourself, provided documents, passport and a driving license. After speaking to the ombudsman they confirmed it is now normal procedure. This company needs closing down and I will not leave them alone until they give me my money.”

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Posted 2 years ago

“I was scammed and when I contacted Revolut about it they were not interested!! A payment I made had been authorised but revolut confirmed the money had not yet left my account, i explained fully and asked them to stop the payment but they said they couldn’t and wouldn’t as it was authorised. I explained fully that it was a scam and they still wouldn’t stop the payment and were not willing to help. Revolut facilitat scammers and do not care about their customers or offer any customer service or support. AVOID THIS BANK AT ALL COSTS”

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Posted 2 years ago

“Revolut Bank is engaged in fraud, blocks for no reason and creates conditions for the difficult withdrawal of its funds with maximum commissions. this is how they rip off the customers. It is better not to use the services of this bank or you will lose part of your savings!”

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Posted 2 years ago

“Non-existent customer service. You WILL run into problems. AVOID or deal with the consequences.”

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Posted 2 years ago

“I had money fraudulently taken from my account reported straight away their fraud department took five minutes to investigate and say it’s not fraud although I live 130 miles away from London and wasn’t anywhere near London I’m a lot of money out of pocket thanks to them it’s now in the hands of the police”

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Posted 2 years ago

“no custumerservice at all,my account got closed for no reason whatsoever without any reason given,very arbitrary,stay away from it”

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Posted 2 years ago

“Pathetic customer service. Only bots to help you. My account was closed for no reason (it was in credit and I had to fight to get my funds returned) . Could not get any explanation”

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Posted 2 years ago

“I can't activate my card to even use it. I have useless plastic.”

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Posted 2 years ago

“If I could give Revolut minus 5 stars I would. Tried to authorise a payment in the App. Very simple on other bank accounts - Nat West/ Halifax etc. Could not find a means to do it. Contacted Help - customer service. They were completely and utterly stupid. Kept saying payment had been authorised, that it was a 'ghost payment' and on and on. In the end I asked them to prove it to me. They couldn't. That's how daft they are. I liked Revolut up till this point as a convenient alternative but their customer service operatives have got to be the dimmest people on the planet.”

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Posted 2 years ago

“Revolut are scamers!!! i got two accounts, one personal and one business, personal one they blocked after one transaction and when i asked for what they just answer "we don't have to tell you" and another one business they taking money for registration then after you need to work they disable some functions and holding my money and siply ignoring, and again i ask they FOR WHAT and again answer is "we don't have to tell you" so dont registration on that scamer online banking! and do not do any cooperate with them!!!”

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Posted 2 years ago

Revolut is rated 1.3 based on 1,064 reviews