“keep asking business information like a big brother. Request us to create a website. Then after several weeks asked us to provide details of customer. Then asked us to upload more details in our website. You will never be surprised if they asked any "super detailed" information. They could force you to change a picture in your website. What the hell. Are u a bank or a business supervisor?”
“What happened: 08/06/22 Revolut blocked my account without any explanation. I wait 4 days and I have this response: "Thank you for reaching us out. We can see that the relevant team is still working with this and we are afraid we cannot foresee ANY (!) timeframe for the completion".
To summarize: I opened Revolut account one month ago. I lost 3 729 pounds.
In conclusion: NEVER USE REVOLUT!!!!!!!!”
“Gotten worse and worse, they sent 3 cards, 2 of them to a completely different country to where I am located and wrote down as delivery address, they are unable to take feedback, and the support is garbage, with wait times of sometimes 15 min, even though I have exchanged messages previously with the agent
Clearly unable to deliver a card to a customer, and if a bank can't do that, what can they do?”
“Rated 1 out of 5 stars
absolute joke of a company
absolute joke of a company, sent all relevant information for business account. Keep asking the same stupid request for information which has been sent 3 x times. This is direct from companies house you cannot GET more authentic. So why are you are offering business accounts, I put £200.00 in the account, blimey like ninjas taking the £100.00 monthly fee out, customer service I requested a cb 3 x times shock horror radio silence.
Even spent best part of 5 x hours speaking on stupid app chat, only via other card as a business have no access to speak to anyone. So looks like they have taken a quick £100.00 for a metal card with no service. Will now be closing down both accounts with Revolut and continue to use a normal bank...”
“Tried to open an account for currency exchange with going on holiday. The account was immediately deactivated. Trying to contact someone to find out what went wrong is a nightmare. They refer you to the live chat, which if like me the account is deactivate is impossible to do. Numerous emails later I got into live chat through the business section by saying I had forgotten password. They would not say why the account was deactivated and terminated the chat before I had finished. Customer service is appalling and without telephone contact helplines this Bank is not fit for purpose in my opinion. They said initially that it was a systems problem and then someone else said it was a KYC issue. Do they know what they are doing?”
“Very poor service, I been for 2 hours in live chat for a minor problem to recover my password and still ending up without help because the agents aren't qualified they have no idea what is going on or how to help customers!
This app make me sick waste of time ....”
“After being a revolut private user for 6 years and 2 of them premium, they were my first choice for my small business account. Anyway thay tournd me down in a sec 😞 without any reason or explanation. Now I'm using Wise for my small part time business...deeply disappointed”
“SCAM SCAM SCAM
I had purchased the ZMETSL CARD FOR 13.99,just as I found the card attractive to have in my wallet,but every month I was charged 13.99.
IMPOSSIBLE TO CANCEL,SCAM SCAM .
Then they charged me 28 Euros to cancel the card.
YOU WILL HAVE TO PAY FOR ONE YEAR.
I wrote to there r support email to ask to be reimbursed on several occasions and no reply .
So this is a warning DO NOT USE REVOLUT IT IS A MASSIVE SCAM.
I will continue to warn every user ,Untill I am fully reimbursed from these crooks.
Phillip”
“Was on a metal plan and it was awful. Don't trust these people with your hard earned money. Glitches on the app, poor customer service - passed between so many advisers all making the same basic mistakes then ignored. After 3 serious unresolved problems I cancelled (it cost me £25.98 to cancel but consider it money well spent).”
“Violate their terms, referal campaign scam. "Thanks for waiting! I’m very sorry, but it seems we had to block this campaign for you. Unfortunately we have confirmed that some of your invitees' activity might not have been entirely in line with our terms and conditions for the promotion. II’m afraid we won’t be able to reactivate it or invite you to participate in future referral campaigns. I wish I could share additional details, but unfortunately the methodology and processes to determine this is strictly internal."
Message from the support.”
“I registered an account with them and immediately got a message that the internal team had to verify my documents, this would take only 24 hours. 2 weeks later got an email that my account would be closed in 2 months' time because of my documents. When I asked support what can be done, they just told me to wait. In 2 months' time, I got my account closed with not a single word of explanation. Terrible service, would not recommend them”
“Bunch of fuc.ing incompetent,fraudster, criminal, lazy, thief cu.ts!! Laundering money for those 2 russian fuc.ing criminals!
This must be fuc.ing true because it's badly hurting the fuc.ing fraudster, criminal, lazy, thief cu.ts! Every time I post the review about the fraudster, criminal cu.ts they I ask Trustpilot to remove it! So every time they remove it I will repost it straight away!!! So yous can all fu.k your fuc.ing selfs and your fuc.ing prostitute mothers!”
“Chats with agents take awfully long. I am sure the agents are overloaded with work.
In the end they cannot solve the issue (refund in my case) and send you on a wild goose chase with merchant that you transacted with”
“Dont use them they rob you. I withdrew 200 euros from Atm at Gatwick and they deducted 251.15 Euros from my account and will not refund the difference”
“My wife and I paid for the metal plan and when we needed to use the SmartDelay benefit, we were told that we didn't have access even though our flight was delayed for almost 3 hours. Bad service and bad staff.
Let's cancel our plans.
Very unsatisfied.”
“I don’t like Revolut team someone fraud with me I gave all information about fraud person even police helping me in this case but Revolut team not they always saying sorry unfortunately we can not do anything please do not use this thanks.”
