Rhythm Japan Reviews

Name: Rhythm Japan
Rating: 4.70

4.7 Rating 675 Reviews

93 %

of reviewers recommend Rhythm Japan

Company Reviews

Questions

Metrics

4.7

Based on 675 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Phone:

+81 70 2423 7885

Email:

sherry@rhythmjapan.com

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Rhythm Japan 1 star review on 31st January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I rented two days. On the second day, I asked for a different size of boots. Wonderfully thankfully, you guys politely provided what i asked for. Additionally, free pick up service is really super good. Thank you. Definitely, I will use your service next time I visit Niseko”

Helpful Report

Posted 5 years ago

Hi Seung, Thank you for taking the time to leave a review. We are so stoked to hear you were able to change your boots to accommodate your fitting and were able to make good use of the pick up/drop off service! We look forward to seeing you next time! With thanks, the team at Rhythm

Posted 5 years ago

“Great ski options swapped over when the conditions changed and even gave us a lift home”

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Posted 5 years ago

Hi Paul, Thank you for taking the time to leave a review. We are stoked to hear you had an awesome experience trialing all of our awesome skis and making good use of our drop off/pick up service! We look forward to seeing you next time! Best regards, Monika

Posted 5 years ago

“Really good service and equipment!”

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Posted 5 years ago

Thank you for taking the time to leave a review, we are stoked to hear you had awesome service from our Rhythm team! We look forward to seeing you next time! With thanks, the team at Rhythm

Posted 5 years ago

“Great gear and good price compared to other stores around. The staff were very helpful”

Helpful Report

Posted 5 years ago

Hi Lucienne, Thank you for taking the time to leave a review. We appreciate your positive feedback as we take lots of pride in regards to our rental fleet! We look forward to seeing you next time! With thanks, the team at Rhythm

Posted 5 years ago

“Great great service!”

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Posted 5 years ago

Hi Andreas, Thank you for taking the time to leave a review. We appreciate the positive feedback! We look forward to seeing you next time! Many thanks, the team at Rhythm

Posted 5 years ago

“Perfect service. Experienced and friendly staff, great products, free shuttle to the lift station - a superb experience!”

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Posted 5 years ago

Hi Martin, Thank you for taking the time to leave a review. We're stoked to hear you had a great experience with our staff and pick up/drop off service! We look forward to seeing you next time! Many thanks, the team at Rhythm

Posted 5 years ago

“All good and very efficient. No complaints at all.”

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Posted 5 years ago

Hi Craig, Thanks for leaving your review! We're glad to hear you had a good experience with Rhythm! We hope to see you again soon, The Rhythm Team

Posted 5 years ago

“Great location and great staff when asking about mountain conditions. I will definitely be returning to Rhythm. If I have to make two points of feedback, and this shouldn't be a dig at Rhythm it would be this 1. they could increase the variety of all mountain performance skis (95-105mm under foot), there was an abundance of pow skis but with average conditions they were short of fun/ charging skis, and 2, if you ask for a higher din rating and even offer to sign a waiver accepting liability they should allow it. As an experienced skier who ejected from the ski after hitting a mogul I felt it was dangerous skiing fast on these skis at the din settings I was restricted too. Besides these minor issues I had an awesome experience with Rhythm. Thanks!”

Helpful Report

Posted 5 years ago

Hi Hamish, Thanks for leaving us such a fantastic review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We do also appreciate your feedback re: performance skis/din settings and will pass that on accordingly. We look forward to seeing you next time! Best regards, Monika So thanks for your kind words and we look forward to seeing you again.

Posted 5 years ago

“Staff were lovely and so helpful!! Most convenient gear hire store I’ve ever used! Recommend to friends!”

Helpful Report

Posted 5 years ago

Hi Alexandra, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Many thanks, the team at Rhythm

Posted 5 years ago

“Rental has a full suite of premium offerings to suit any style of riding and any condition on the mountain.”

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Posted 5 years ago

Hi David, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Many thanks, the team at Rhythm

Posted 5 years ago

“very pro staff, helpful and fast”

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Posted 5 years ago

Hey Nathan! We're stoked to hear you had such a great experience renting with us, especially the help you received from our friendly helpful experts. Thanks so much for taking the time to leave us a brilliant review and we hope to see you again soon! with thanks, the team at Rhythm Japan

Posted 5 years ago

“Excellent fast service. We were especially pleased with the service counter at AYA where we were staying, as we were able to return our rental equipment and replace a faulty binding easily”

Helpful Report

Posted 5 years ago

Hi Wajanai, Thank you for the great review. We are happy to see you were able to take advantage of our service counters and our friendly snowboard/ski technicians. We hope to see you in store again soon! The team at Rhythm

Posted 5 years ago

“Great variety of skis and very happy to help but boots need improvement / refreshing”

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Posted 5 years ago

Hello George, Thank you for taking the time to leave us a review! We're so pleased to hear you appreciated our wide selection of skis and found our team of friendly experts so helpful :) We're sorry to hear you didn't thoroughly enjoy your ski boots though, we do replenish our rental stock every year with current models but I will pass on your feedback to the ski team! Thanks again and we do hope to see you again next year! the team at Rhythm Japan

Posted 5 years ago

“helpful staff”

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Posted 5 years ago

Hey Davina, We're so glad you were able to be helped out by our team of friendly experts! Thanks very much for taking the time to leave a great review and we hope to see you again soon :) with thanks, the team at Rhythm Japan

Posted 5 years ago

“Booking process and set up with our performance rentals was quick and easy. Great selection of skis! The staff who set us up was knowledgeable and guided my wife on powder ski choices. Would use rhythm again next time!”

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Posted 5 years ago

Hi Dale, Thank you very much for the brilliant review! We're stoked to hear that you and your wife had such a great experience renting with us and that we were able to help you get out there and smash some pow! We hope to see you again soon :) with thanks, the team at Rhythm Japan

Posted 5 years ago

“Very friendly, happily swapped my snowboard for skis”

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Posted 5 years ago

Hello Alistair, Thank you for taking the time to write us a great review - we're so happy you were able to take advantage of our flexible equipment swaps and found our staff so helpful! We hope to see you again soon, with thanks, the team at Rhythm Japan

Posted 5 years ago

“Excellent service and equipment”

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Posted 5 years ago

Hey Mark, Thanks for the great review - we're stoked to hear you had a great time renting with us! We hope to see you again soon, with thanks, the team at Rhythm Japan

Posted 5 years ago

“Legendary staff”

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Posted 5 years ago

Hi Lucas, Thanks for the great reply. We are happy to hear our staff have impressed you! The team at Rhythm

Posted 5 years ago

“The wait to pick up the skis was a bit long (15-20 minutes), but other than that great experience!”

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Posted 5 years ago

Hi Lane, Thanks for the review. Happy to see you had a great experience despite the wait time. Let us know when you are next coming in for our returning guest discount. info@rhythmjapan.com Thanks! The team at Rhythm

Posted 5 years ago

“The service personnel and equipment were excellent. I would highly recommend this store for your re tal needs.”

Helpful Report

Posted 5 years ago

Hi Dennis, Awesome to read you had a great experience in store and with our equipment! We hope to see you again soon. The team at Rhythm

Posted 5 years ago

Rhythm Japan is rated 4.7 based on 675 reviews