Login
Start Free Trial Are you a business? Click Here

RIAS Reviews

4.0 Rating 1,476 Reviews
76 %
of reviewers recommend RIAS
4.0
Based on 1,476 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read RIAS Reviews
Visit Website

Email:

customerservice@rias.co.uk

Write Your review

Anonymous
Anonymous  // 01/01/2019
Good telephone service. Feel happy with information given. Reluctant to shop aroundfor other quotes
Helpful Report
Posted 10 years ago
Renewing this car insurance was easy and the premium is very competitive. I have not claimed on this policy so I am unable to comment on its quality when disaster happens.
Helpful Report
Posted 10 years ago
Your Car and Home Insurance is excellent, your Travel Insurance with Collinson Insurance is not. I cancelled a travel insurance with them 4 months into the policy and with nearly four months until we travelled and was only given one third of my premium back.Their customer service leaves a lot to be desired as well.
Helpful Report
Posted 10 years ago
I have always found your staff to be very polite and helpful I cannot fault anything
Helpful Report
Posted 10 years ago
I have been with Rias for a few years and always found them helpful and polite when dealing with them.
Helpful Report
Posted 10 years ago
Knowledgeable and helpful staff at call centre
Helpful Report
Posted 10 years ago
I was more than pleased with the service I received, very professional
Helpful Report
Posted 10 years ago
Renewed by 'phone (House & Contents) and found the service to be very efficient and professional
Helpful Report
Posted 10 years ago
Katrina my contact on renewing my policy was brilliant and very helpful
Helpful Report
Posted 10 years ago
Only problem every year at renew time Rias offer a very increased premium price and after a phone call this price is more acceptable
Helpful Report
Posted 10 years ago
Very satisfactory
Helpful Report
Posted 10 years ago
I was busy with my grandson when agent called in response to my quote on line & so she called back the next day at the agreed time. I had several questions that were answered fully & nothing was too much trouble, result new customer happy with policy content & price.
Helpful Report
Posted 10 years ago
I AM VERY SATIFIED WITH THE SERVICE YOU POVIDE
Helpful Report
Posted 10 years ago
very helpful when reneing policies, nothing is too much trouble.
Helpful Report
Posted 10 years ago
Dealt with my policy queries and amendments efficiently.
Helpful Report
Posted 10 years ago
Can not fault the service, also the kind and understanding feeling that you get whilst contacting RIAS by telephone. Thank you
Helpful Report
Posted 10 years ago
Spoke to helpful person who asked for relevant information I did not have to hand. He was very patient offering to wait or I could ring back when I was ready; or alternatively I could use your excellent web site. Which is the path I chose in the end and I am pleased to say successfully.
Helpful Report
Posted 10 years ago
Rias make it easy.
Helpful Report
Posted 10 years ago
I have found RIAS very efficient on the many times I have used them.
Helpful Report
Posted 10 years ago
your representative "adam" was veryhelpful,informative,polite,efficient & secured me a good price for my renewal. well done
Helpful Report
Posted 10 years ago
RIAS is rated 4.0 based on 1,476 reviews