RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,475 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,475 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wonder - - -Was it Gemma I spoke to? If so she was very helpful and I was assured that the cover terms for 16/17 would be exactly the same for me as in 15/16. She went over every aspect of the new policy and I was again happily covered by RIAS as I have been for years”

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Posted 9 years ago

“Very efficient, easy to do and cost effective”

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Posted 9 years ago

“Very polite and helpfull”

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Posted 9 years ago

“Very easy to dealwith.”

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Posted 9 years ago

“Very helpful assistance. Good clear advice, well explained. Felt no pressure. All questions answered.”

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Posted 9 years ago

“Your reps were very helpful with my renewals - car and house insurances - and made it a little less painful parting with my money”

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Posted 9 years ago

“Pleasant, efficient young lady who quickly renewed my car insurance.”

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Posted 9 years ago

“I found RIAS staff to be very efficient, helpful & patient to my questions. It is also good to talk to somebody within our own country borders who know the logistics of our buildings, structures, roads & laws. I am not racist, just get fed up of misunderstandings & long delays on the line. RIAS answered very quickly & it was a pleasure to get a 'human' quickly & not an automated computer voice while the cost of any call was increasing by the minute!”

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Posted 9 years ago

“When renewing my policy I was treated very well by the young lady who attended to my call.”

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Posted 9 years ago

“Competitive price. Quick and easy to renew.”

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Posted 9 years ago

“Difficult to get assistance on the phone in the afternoon, but no problem in the mornings. When I did get through, Great”

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Posted 9 years ago

“I am grateful to the agent for his call to me, otherwise I would now be without house contents insurance cover. I'm sorry I can't remember his name, but I found him to be very polite, helpful and efficient. I cannot fault the service and would recommend Rias to friends and family.”

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Posted 9 years ago

“for years now I have insured my house and contents, also my car insurance with RIAS, always pleased to negotiate. Just waiting to get my quote for my car insurance.”

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Posted 9 years ago

“I tried to organise on line but was not successful,however the lady I spoke to the next day was very helpful and organised everything speedily”

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Posted 9 years ago

“RIAS insurance offers competitive prices, ease of renewal, good service and for me peace of mind. I would not hesitate to recommend to any driver over 50 to get a quote. I have saved significant cash by using RIAS insurance as have other friends and family.”

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Posted 9 years ago

“Very straightforward even for a novice user like myself.”

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Posted 9 years ago

“I found Rias very easy to deal with rates I found very competitive..”

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Posted 9 years ago

“Iam happy with the service I have received”

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Posted 9 years ago

“Fairly easy (quick) to get through to the renewals Department. Once through I was dealt with in a friendly, efficient and professional way. Although I was advised of other add-ons to my policy I never felt pressured. I also had a couple of queries relating to my policy where I required some extra clarification. Frankly if I had been hassled or subjected to anything other than a clear explanation it would have put me off and I may not have renewed.”

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Posted 9 years ago

“Just one phone call to renew policy all done no problems and received paper work as promised. Nice girl on the phone thanks”

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Posted 9 years ago

RIAS is rated 4.0 based on 1,475 reviews