Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“Its worth it to shop during Robinsons sale. Get what I wanted at great discount.”

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Posted 1 year ago

“Regret buying this bath towels! I bought 8 bath towels & 4 hand towels for my family. It has so much lint! I've washed 3 times with heavy duty full cycle function 4 bath towels & it still has lint that gets into our eyes. I want to return the remaining 4 bath towels & 2 hand towel but I can't find a simple return option in your website. I do appreciate a reply on my review”

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Posted 1 year ago

Hi Geri! We're so sorry to hear about this. This is unusual. Please respond to our email or send us a separate email at support@robinsons.com.sg, and we'll be glad to cover this with the warranty.

Posted 1 year ago

“received my purchase on time. Packaging is good overall very satisfied”

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Posted 1 year ago

“Very happy with the purchase! The quality is great! Will buy again”

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Posted 1 year ago

“Very good after sales service! Keep up the good work 👍”

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Posted 1 year ago

“Well received. Package Well handled. Box no dents. product in good condition and works well. Genuine.”

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Posted 1 year ago

“Items were sent on schedule.”

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Posted 1 year ago

“Very good product”

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Posted 1 year ago

“Delivery left 2 bottles of oil by the gate, under the hot sun. Unacceptable!”

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Posted 1 year ago

Hi Tay! We're so sorry to hear about that. This is definitely not Robinsons standard. We'll check with our courier to ensure this does not happen again.

Posted 1 year ago

“Great service and prompt delivery, really good to deal with, please open a banch in Australia!”

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Posted 1 year ago

“Apart from giving vouchers after purchase (very disappointing), the qaulity and delivery was good. Excellent packaging. Nothing was broken”

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Posted 1 year ago

“Great deal and fast delivery”

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Posted 1 year ago

“Very happy with the service and products and also prompt delivery . Email was sent to inform the product delivery status . Happy with Robinsons”

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Posted 1 year ago

“The after sale service / support for my return and refund request was very prompt and good by the customer service department. Collection of the return item was prompt and smooth too.”

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Posted 1 year ago

“Smooth and easy process from order to delivery. Got the lego in time for my kids birthday. Well packed and good condition. Great!”

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Posted 1 year ago

“I bought from you but it didn’t cross my mind when receiving it that there should be a slight that comes with the bag but when I check there’s no sling in it . I informed your staff through a phone conversation but she didn’t get back to me. May I ask I could replace the bag sling for me for I really needed it . Your help is much appreciated!”

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Posted 1 year ago

Hi Dennis! Our customer service team sent you an email, we're waiting for your response to get this sorted.

Posted 1 year ago

“How do I get promo code for further shopping? Thanks”

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Posted 1 year ago

“Good value”

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Posted 1 year ago

“Speedy delivery as specifications and pictures illustrated, good and suitable”

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Posted 1 year ago

“I am very happy with the buy as the material is good and it’s comfortable to lay on it The price is very good.”

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Posted 1 year ago

Robinsons is rated 4.2 based on 1,943 reviews