Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.18

4.2 Rating 2,018 Reviews

79 %

of reviewers recommend Robinsons

4.2

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Anonymous

Anonymous // 01/01/2019

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“Quality of the cereal containers is poor. The cap is not even tightly sealed and well made/well thought out. It was quite disappointing and I wouldn't trust the quality of products from robinsons again. I am now concerned abut my upcoming delivery for the toy shelves.”

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Posted 1 year ago

“First time order a chopping board, product only bubble wrapped in plastic , no box . Chopping board has a dent in it . Email them but until now problem has not been resolved yet . Very disappointed, definitely the first & last time for me .”

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Posted 1 year ago

“The Jo Malone diffuser that I purchased did not come with the original Jo malone box. It was delivered loose with only bubble wrapped covering the item. This was not mentioned explicitly in your website This item is meant for a gift for a good friend. How can I present such a premium product with such condition? It will be seen as a used or even perceived as not-authentic product that the receiver think that I may have purchased from non-reliable online stores. To be honest most of us buy Jo Malone because of its presentable box and packaging When I asked for return, the officer asked me to bear the shipping cost which cost me about $80 😱 And now I am stucked with the item that I cant even bring myself to give out to my good friend with such lousy packaging Not a pleasant experience. In fact it is a very bad experience from a reputable store like you”

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Posted 1 year ago

“Very poor customer service - assistance could have been flexible!”

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Posted 1 year ago

“Great fast service from Robinsons. Well packaged. Very happy customer”

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Posted 1 year ago

“Items took a long time to arrive”

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Posted 1 year ago

“Buying from Robinson is a disappointing affair. Made purchase twice, first time delivery not received and sent back to seller. And the discounts and rewards when used, keep prompting for selected items and cannot be used. So what's the point of giving discounts and rewards when cannot be used or most of Robinson items are not applicable. Delivery inwould say the third party company that are being used are not competent. Even after I personally called and give clear instructions, still delivery attempts failed a couple of times. Robinson has to really look into this customer experiences”

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Posted 1 year ago

“Recieved my goods promptly and nicely packed”

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Posted 1 year ago

“Defective item sold”

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Posted 1 year ago

“Very responsive assistance team to solve delivery issues.”

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Posted 1 year ago

“Slow in delivery.”

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Posted 1 year ago

“Irresponsible courier did not call and just left it outside of my house. Lucky it wasn’t taken away by passer-by. Other than that, ok.”

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Posted 1 year ago

“Product well packed. Fast delivery..Satisfied with the first order so followed by a second purchase.”

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Posted 1 year ago

“Trustworthy, happy with service & products”

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Posted 1 year ago

“Overall purchase was great.”

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Posted 1 year ago

“Value for money, great discount for quality goods!”

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Posted 1 year ago

“This is a real SALE event compared to some other platforms. Superb experience in terms of delivery and LIVE CHAT support. Keep it up!”

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Posted 1 year ago

“The lid of the wok i received was damaged and I was promised an exchange. Initially I was asked to go down to the vendor to have an exchange but I can't make the trip down. After 1.5 weeks, I still did not receive an exchange. Somebody else was tasked to contact me about the exchange but did not reply after a day when I had more queries. I was not expecting such bad follow up and my family was really upset about not being able to use the item after purchasing.”

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Posted 1 year ago

“I loved shopping at its physical shops for years, and I noticed the quality and quantity on their online shop is just as good. I tried and successfully ordered items online and I was so glad ! Robinson , you are still a great way to shop ! Thank you.”

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Posted 1 year ago

“Really good qualiy, happy with it :)”

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Posted 1 year ago

Robinsons is rated 4.2 based on 2,018 reviews