Robinsons Sale Reviews

Name: Robinsons Sale
Rating: 4.19

4.2 Rating 1,773 Reviews

79 %

of reviewers recommend Robinsons Sale

4.2

Based on 1,773 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“good deals and price”

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Posted 5 months ago

“received in good condition. quality also good. satisfied with the purchase.”

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Posted 5 months ago

“Insider Test - All Good!”

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Posted 5 months ago

“Great value, got the bedsheet set at a wonderful discount. Quality and material were as per described. Delivery was seamless and quick. Happy with my purchase overall. Will definitely buy again.”

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Posted 5 months ago

“The handbags that I purchased were delivered in a very short time, surprised and impressed me. The quality of the handbags is good and in good conditions.”

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Posted 5 months ago

“Happy with my purchase of towels from Robinsons online store.”

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Posted 5 months ago

“All is good”

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Posted 5 months ago

“the robinsons hotel collection bamboo quilt was terrible quality. wasn't at all soft like what bamboo material shd feel not light. felt like plastic. have to go buy another brand again and waste some dollars”

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Posted 5 months ago

We're so sorry about this. Thank you for sharing your feedback. This helps improve our products.

Posted 5 months ago

“There are two orders which I have placed and one of them turned short delivered of 2 pcs which I have yet to receive an update. Mikael has reverted and yet no update.”

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Posted 5 months ago

Apologies for this. We checked the order and the 2 missing items have been refunded. Again, we're sorry for the inconvenience caused.

Posted 5 months ago

“Very good. Got my dream item at a superb price. Robinson sale is not to be missed!”

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Posted 5 months ago

“The customer service and delivery sucks, I mean really bad. I did not receive my item and reported to customer service but till today my issue isn't solve.”

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Posted 5 months ago

We're truly sorry about this. I see that the refund has been issued. We appreciate you sharing this feedback. It helps improve our service.

Posted 5 months ago

“The item is satisfactory; it meets my expectations”

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Posted 6 months ago

“Item was received intact but such bulky items were left outside my unit blocking half the corridor path. I would appreciate if delivery-man can call or text before going to the deliver address. If it rains heavily like these 2 days, my items would be soaked wet! 😒”

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Posted 6 months ago

Sorry to hear about this Jacqueline! We'll give feedback to the courier to make sure this does not happen again.

Posted 5 months ago

“Agreed that it’s Sales worth waiting for. Cheapest Discounted Prices during promotion is what We looking for.”

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Posted 6 months ago

“I bought my items on 11.11. After a week, I was told that 3 of my items are currently not available. The remaining items came after another week... service is slow and its a disappointment the ads continue to run despite products not being available.”

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Posted 6 months ago

Hi Rebecca! We sincerely apologise for the inconvenience caused and thank you for sharing your feedback. This helps improve our service.

Posted 5 months ago

“Excellence. Will buy again when I need some items”

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Posted 6 months ago

“Took a long time to delivery. To make the matter waste, the purchases are left at the door without alerting us about the delivery.”

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Posted 6 months ago

We're so sorry to hear about this. Thank you for sharing your feedback. This is helpful in improving our delivery service.

Posted 5 months ago

“I bought the Phyto Phytocyane Densifying Treatment Shampoo Bundle of 10 (250ml) at $89.99 during the sale after deducted $15 discount for being first time purchase. I'm very happy to grab this great deal thru Robinson sale, thanks for the good offer.”

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Posted 6 months ago

“Good and well delivered”

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Posted 6 months ago

“I bought a Severin AT 2589 Automatic Bread Toaster online but waited more than a week for delivery. When I didn't get any notification after 4 business days, I had to call the helpline to get things moving. At least the staff on the helpline was really helpful and made sure delivery was arranged the very next day. If I had not made the call, it was pretty clear that the item would have been delivered much later if ever. Not a good experience but I appreciate the help rendered by the staff whom I called.”

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Posted 6 months ago

Hi there! We’re so sorry to hear that you had difficulty with the delivery and had to call our helpline in order to get it resolved. We appreciate your patience in dealing with the unfortunate situation, and for sharing this feedback with us. This is helpful in improving our services.

Posted 6 months ago

Robinsons Sale is rated 4.2 based on 1,773 reviews