RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.54

4.5 Rating 1,725 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,725 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

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Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very functional and easy to use”

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Posted 8 years ago

“It just impossible to have secure (12-18 characters) and different passwords for 100 and more websites and remember them. By syncing between PC, tablets, phones and different operating systems, Roboform keeps everyone handy,”

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Posted 8 years ago

“A easy way to get and maintain passwords”

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Posted 8 years ago

“I'm working with gazillion various portals with all different log-in rules. Without RoboForm I'd be total lost. It is absolutely life saver. I am continuously recommending it to people, especially to my immediate colleagues. However most of them do not speak English and Hungarian language option is available only after installation. It would be great to finalize the translation... The previous design of RoboForm start page was way more user friendly, or at least I liked it much better. However some of the functions are more useful in v8.”

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Posted 8 years ago

“Great password and form filling software. Secure and easy to use. Works well across platforms.”

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Posted 8 years ago

“Having an app to securely store my authentication information is a great convenience since like many people I have dozens of accounts. The ability to generate a strong password with parameters to include/exclude types of characters is very helpful. I use the app across my laptop, desktops, tablet, and phones, so the synchronization function is a godsend. The fact that it works across Windows, MacOS, iOS, and Android is great since I use all of them---really! I would like to see a few improvements: *Generating a new password should automatically add it to the clipboard. Often a webpage where the user adds a new password does not allow automatic filling or if something goes wrong, having the password in a buffer is helpful. This is especially true with very long and complex passwords which are now essential. *The app gets confused at times when I use it to enter authentication data (username and password) and prompts me to update the app's data with the values just entered. It's an irritation to close that dialog window and then finally get to the business I want to do in that website. *Some sites are clearly making it harder for apps to populate authentication data automatically, often separating user ID from password on separate, sequential pages. The app does not handle that very gracefully. *While the responsiveness of the app has improved, it still labors behind my pace. I recognize that its doing some complex things in the background, but wonder why those operations require many seconds to complete.”

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Posted 8 years ago

Thank you for taking the time to provide such detailed feedback. Regarding the delay with multi-step login sequences, we've passed your inquiry along to our support and development team. In addition, if you feel that this process is more delayed with specific sites, please submit a site list here so we may investigate: https://www.roboform.com/php/rtss/admin/?lang=en.

Posted 8 years ago

“A few years ago my email account was hacked and they were able to get information on other accounts I had online to pilfer some money. It was very clever and scary and I knew i had to go to using different unguessable passwords on all my accounts. I bit the bullet and started using Roboform. I am very happy with it as I can use it on all my devices, PC, phone and tablet, and I never have to worry about forgetting a password as everything is synced together.”

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Posted 8 years ago

“My favourite password manager...Most importantly, it simply works well."”

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Posted 8 years ago

“I have used RoboForm for many years and it is a reliable way to store passwords and information needed to fill forms. Each year, it expands the numbers of forms it will fill. I have it on 3 computers, all on Windows 10 and it seems to work differently on each computer. I don't know if it is a function of Windows working differently on each computer which it does) or RoboForm. RoboForm is reliable and I do recommend it.”

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Posted 8 years ago

“Having trouble on two step logins”

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Posted 8 years ago

Thank you for letting us know. If you haven't already, please submit a ticket via our online support system so a technical representative can assist ASAP. www.roboform.com/support.

Posted 8 years ago

Our technical support team will gladly help assist with any two step login issues you may be experiencing. They can be reached by submitting a ticket here: https://www.roboform.com/php/rtss/main?lang=en

Posted 8 years ago

“By remembering all my passwords & syncing all my devices.”

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Posted 8 years ago

“Quick access to web sites”

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Posted 8 years ago

“I like being able to have longer more secure passwords without having to remember them. I preferred being able to attempt to login and being told I need to master login with the login box right there as opposed to the way it is now.”

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Posted 8 years ago

“Simplicity”

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Posted 8 years ago

“I love not having to remember my passwords. I panic when the toolbar goes away -but happily I am able to get it back. Don't want to loose my Roboform”

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Posted 8 years ago

“Well since my purchase Robo form keeps telling me to update. I need my activation code which I never received. So what can you do for me????”

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Posted 8 years ago

We apologize for the confusion and we have resolved the issue by updating your licensing. If for any reason this issue persists, please submit a ticket here: https://www.roboform.com/php/rtss/admin/?lang=en

Posted 8 years ago

“It was better before it was "improved" to make me login every time I wanted to use a password. I loved the program because i thought it gave me full access to my passwords on a daily basis with very few problems.”

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Posted 8 years ago

Hi Raymond - Thank you for reaching out. You can turn off the Master Password prompt by clicking on the RoboForm icon > Options > Security > Don't Ask for Master Password.

Posted 8 years ago

Hi Raymond - thank you taking the time to provide feedback. When initially logging into RoboForm, you must enter your Master Password. Upon doing so, you should not be prompted to continuously reenter your password. If this is happening, please consult autologoff settings by clicking on the RoboForm icon > Options > Security > Auto-Logoff me after this many minutes.

Posted 8 years ago

“RoboForm is a great way to store passwords and fill in web forms automatically. The main thing that keeps it from a perfect score is the somewhat flaky Microsoft Edge client.”

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Posted 8 years ago

“Have used your program for some time but at 83 years old finding passwords a problem.I do like the banks idea of a 4 digit number these I can remember. I also have a problem with updates;.I am not sure if all updates refer to my Everywhere or just the basic program”

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Posted 8 years ago

Hi Bryan - thank you for taking the time to provide your review. The passwords to all of your individual online accounts can be accessed via the RoboForm Editor, toolbar, and your RoboForm Online account. Regarding updates, you can ensure you're using the latest version of RoboForm by clicking on your toolbar's RoboForm icon > Help > About.

Posted 8 years ago

“Roboform has proven to be a convenient and secure way to manage our many passwords. We have used it without any major issues for a number of years.”

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Posted 8 years ago

RoboForm is rated 4.5 based on 1,725 reviews