RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.58

4.6 Rating 1,909 Reviews

91 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.6

Based on 1,909 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400,
3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used RoboForm for years and loved it until it stopped working with AOL. I wish they would fix this problem. I pay a lot of money for the security and cannot use on my preferred Search engine. Bummer”

Helpful Report

Posted 9 years ago

“I have used roboform for many years and I am quite satisfied with it.”

Helpful Report

Posted 9 years ago

“I have been using this for years and would not consider changing to anything else. Very secure.”

Helpful Report

Posted 9 years ago

“Offers security”

Helpful Report

Posted 9 years ago

“Seit Jahren das Beste”

Helpful Report

Posted 9 years ago

“it works most of the time, but know I need to change my address and pc.”

Helpful Report

Posted 9 years ago

If you'd like assistance transferring your license to a new PC, please let us know and we'll be happy to help! www.roboform.com/support.

Posted 9 years ago

“I Have been using Roboform for as long as it has been around. Best password manager I have ever tried. I recommend it very highly.”

Helpful Report

Posted 9 years ago

“I have been unable to sync my MacBook passwords through my Everywhere to my iPhone on which I have downloaded Roboform. I have tried on 4 occasions to contact Roboform and now I am told my RFSS password is blank. My password which I had been using in the past was labeled as wrong. The email I got back was as follows:" Your password to RoboForm Support System (RFSS) is currently blank. You can set/modify the password in RFSS::Settings after you log in" How can I possibly log in when my password is not accepted? The last 2 times I phoned and waited for 15-30 minutes, the automated voice said to leave a message and I would be called back. Today I was told I was #2 in queue and after 20 minutes, the same message to leave a message for a call back. Again no response. I am totally blocked from any customer service since I cannot talk to anyone and cannot get in to leave/start a ticket. It seems that after using Roboform for 15 years and referring others to it, customer service has evaporated for me.”

Helpful Report

Posted 9 years ago

Hi Wayne - thank you for taking the time to reach out. Our records reflect that you have recently been contacted by a representative. Should further assistance be needed, please do not hesitate to reach back out. www.roboform.com/support.

Posted 9 years ago

“Je l'ai acheté en décembre 2016 èa 19.99$”

Helpful Report

Posted 9 years ago

Hi Renette - A representative has recently contacted you regarding your feedback. Please do not hesitate to reach back out should additional questions/concerns remain.

Posted 9 years ago

“I rated Robo Form one star because I was one of the first to purchase this product that at the time was a guaranteed lifetime use. They went back on their promise. A company is only as good as their word. They fail on that.”

Helpful Report

Posted 9 years ago

Hi Franklin - A representative has recently contacted you regarding your feedback. Please do not hesitate to reach back out should additional questions/concerns remain.

Posted 9 years ago

“I have been using Roboform for many years now and have never had a problem with logins. In additional all logins are encrypted for security. The software is easy to use and setup. I have my Rofoform passwords synced over my Apple IPhone, IPad Pro and Mackbook Pro and if I had questions the support team works with you until the issues is resolved. I highly recommend Roboform for password security and ease of use. Thank you.”

Helpful Report

Posted 9 years ago

“I use to love RoboForm but it is a pain to use now, it keeps telling me to renew after I renewed it and won't work on iPhones or iPads at all, will never renew again.”

Helpful Report

Posted 10 years ago

Hello Joan, thanks for the feedback. We have reached out to you directly to help resolve your issue.

Posted 10 years ago

“One great password manager. You absolutely need a program like this in this day and age.”

Helpful Report

Posted 10 years ago

“It just works and a good value.”

Helpful Report

Posted 10 years ago

“I have used RoboForm for so long that I don't think I could use my computer without it. I have looked at other password manager products but RoboForm remains my favorite.”

Helpful Report

Posted 10 years ago

“The excellent service. love it, have it for years”

Helpful Report

Posted 10 years ago

“I have been using Roboform for several years, and depend on it to synchronise all my web links and passwords between my desktop and laptop computers. It is an excellent product which I recommend.”

Helpful Report

Posted 10 years ago

“Can't really figure out how to use RF on my Samsung Galaxy Note 4. It is awkward and really pretty useless as is. Hope you improve it or I will have to try Dashlane or something else that works better and easier on my smartphone.”

Helpful Report

Posted 10 years ago

“using Roboform daily, i have my passwords and logins on hand. great tool.”

Helpful Report

Posted 10 years ago

“I really needed something to keep my over 75 passwords and this does a great job. plus the sync keeps me safe when anything decides to go south. A great asset.”

Helpful Report

Posted 10 years ago

RoboForm is rated 4.6 based on 1,909 reviews