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Romwe Reviews

2.1 Rating 199 Reviews

26 %

of reviewers recommend Romwe

Company Reviews

2.1

Based on 199 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat

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Romwe 5 star review on 3rd September 2022

Romwe 1 star review on 21st April 2021

Romwe 1 star review on 30th October 2020

Romwe 1 star review on 30th June 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered for the first time in April, only one item I received was worth keeping, a pillow case. Everything else was cheap, scratchy, not even remotely tailored to an actual human size, thin, and awkward. I sent the return items back May 4th and it says it’s not even back to the warehouse yet. I want my money back but I highly doubt I’ll be getting it.”

Posted 3 years ago

“Ordered April 21 haven't heard anything. Spent $60. Convinced I'll never get my clothes or money back.”

Posted 3 years ago

“ROMWE actually has worked perfectly fine in the eight years I’ve been using it, with that being said there sometimes are shipping delays as it all comes from China. And for those saying that you do not get a refund, You DO get a refund if your order is taking too long or you do not like the items. You get what you pay for and I have been satisfied with my purchases so far.”

Posted 3 years ago

“Cheap products made cheaply. I ordered some panties and a swimsuit. The panties ripped at the seams immediately and the swimsuit is way smaller than expected. Shipping took forever too. Waste of time and money.”

Posted 3 years ago

“Romwe customer care number 9199123908//7339093317//refund”

Posted 3 years ago

“My order time has been changed 4 times!!! I ordered a package a month ago and still no arrival.”

Posted 3 years ago

“Ordered some hair accessories and earrings for my beach trip that’s happening on May 30th. Keep in mind I ordered the stuff on April 21st, and today it’s May 26th, and I don’t have anything. No updated tracking info, no package. I ordered from SHEIN around the same time and received that order like 3 weeks ago. Don’t trust Romwe, it’s such a scam, and I can’t even get my money back.”

Posted 3 years ago

“they have hacked into all my accounts (netflix, spotify, twitter) using my email and password”

Posted 3 years ago

“Very happy with my package orded on the 1st of may and came on the 17th of may pretty impressed with my service great quality clothes (i spent $60 worth) definitely recommend despite other reviews.”

Posted 3 years ago

“My daughter ordered some clothes with her a Venmo card. The site says the order was delivered but we never got the clothes. No tracking. Checked with neighbors and nothing. Tried to contact customer support....what a joke. I finally filed a claim with Venmo to go after them to get her money back. She’s a kid so $25 is a lot of money to her. Never again will she order from them and I will make sure to blast this info on social media.😤”

Posted 3 years ago

“I ordered $62 worth of products on April 19th, and it arrived on May 10th, which isn't the worst part. One of the leggings was of TERRIBLE quality. It obviously is cheap, so my hopes for the quality weren't too high, but what's interesting is that I went back to the reviews section and the item has 4.6 stars. You're thinking "not bad", right? Well, I read all the comments and for some reason, the comments complaining about the quality, still gave 5 stars. Isn't that sketchy? Why would so many people consistently be giving a 5 star if they're complaining about the product?”

Posted 3 years ago

“order a swimsuit and a cover up on april 30th and was supposed to arrive several days ago. refused to let me file a claim until several weeks into the future when an order i purchased A WEEK after is arriving today. never buying from here ever again.”

Posted 3 years ago

“I ordered 63$ worth of items from this website. Two weeks later, I go to check in to see the process of my order, and my account has been logged out and there is no history of any purchases! Customer service has not helped me and I have no way of getting a refund. Also, to make it clear; my order has dissapeared and Romwe claims I never bought anything. Great.”

Posted 3 years ago

“i ordered on april 16th but it’s now may 15th and i still don’t have the package. I ordered $102 worth. I’ve never had this problem before.”

Posted 3 years ago

“I ordered $40 worth of clothing on April 25th, it is now May 14 and my package has not arrived. I do not recommend ordering from romwe it is a waste of money and time.”

Posted 3 years ago

“It was good.”

Posted 3 years ago

“Not Happy.”

Posted 3 years ago

“Not happy”

Posted 3 years ago

“They are very affordable they have cute clothes and the quality is pretty good.”

Posted 3 years ago

“My account just disappeared i cannot see what is going on tracking number nada its almost like it reset but im still expecting a package”

Posted 3 years ago

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Romwe is rated 2.1 based on 199 reviews