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Romwe Reviews

2.1 Rating 199 Reviews

26 %

of reviewers recommend Romwe

Company Reviews

2.1

Based on 199 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat

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Romwe 5 star review on 3rd September 2022

Romwe 1 star review on 21st April 2021

Romwe 1 star review on 30th October 2020

Romwe 1 star review on 30th June 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some things around Christmas. Some sweaters for me and some cropped sweatshirts for my friends. It took about a month to arrive so I was a little nervous if it would get here by Christmas but it did thankfully. I’m not gonna lie they weren’t bad. I actually really love the sweaters. Now the cropping sweatshirts were a thinner fabric but I had read on the reviews that that was probably how it would turn out so that’s fine.”

Posted 3 years ago

“The fact that I am ordering $125 worth of clothes from romwe and hearing the reviews makes me believe that this will all be not worth it!!! Like most of you, I ordered my package on April 23 and it's already been in processing for a month, only recently has it began to ship. Am I excited? NOT AT ALL! I am expected bad quality materials. Usually I order from shein, but shein and romwe both take a long time to ship. I would not recommend. Lol you don't you money back, just in case. (well I heard it from someone.)”

Posted 3 years ago

“I ordered 80 bucks worth of stuff and I have yet to receive it. Never again will I order anything from them I’m super disappointed.”

Posted 3 years ago

“Don't order from Romwe. I placed an order on April 10th and its May 7th and still no package. To top it off they could not fill my entire order. Waste of time. I will never order from them again.”

Posted 3 years ago

“i ordered april 20th hoping it would be delivered by my beach trip on the 15th of may and it said it would be here and all the sudden it changed to arriving may 22 and like i get it bc corona but seriously? amazon has 2 day shipping and y’all really wanna take a month. absolutely bonkers luv”

Posted 3 years ago

“I ordered something on April 19th and today is May 6 and my order still hasn’t appeared. The app was perfectly fine until I woke up this morning to check my order and I was logged out of my account... when I signed back in, it tells me that I have no orders on the way & they didn’t didn’t put my money back on my credit card, I don’t know how to contact customer service because I want my stuff, or at least give me my money back.”

Posted 3 years ago

“I purchased a pair of sweatpants as a gift that arrived with an obvious hole in the front leg. Ridiculously, while I paid for shipping to receive the item, Romwe is going to charge me to return the defective product (deducting it from my merchandise refund amount). I do not recommend using this site based on the quality of the products and the return process for defective items.”

Posted 3 years ago

“They printed a shipping label two weeks ago in Illinois for me to find out they have my stuff coming from China.. Told it would be here by today and I don’t know where my stuff is. They don’t have a way to reach them or to track your order without the fraudulent shipping label they send you information for. Buyers beware!!! Save yourself the time and headache. Order from China a few days after this and already received that order. I will be filling a claim with PayPal”

Posted 3 years ago

“I ordered two times and everything went cool. The traking number doesn't work but anyway I got my order. Some are bad quality and another I use it day a day.”

Posted 3 years ago

“I ordered about $20 worth of just stickers and I ordered it about 2 weeks ago and I just got the email that it’s been shipped but the site says like 7-10 business days to get to me and I think that’s a long time”

Posted 3 years ago

“I placed my order on April 20th and it May 4th and i still didnt receive my package and it keeps saying its still at the warehouse like i really dont have time for this”

Posted 3 years ago

“Ordered something on April 20th and i haven’t gotten a confirmation email yet. Not online that it doesn’t appear on past orders”

Posted 3 years ago

“It took them a month to finish processing my order. I try to give them the benefit of the doubt because of the virus, but it's quite hard when Amazon has 2-day shipping. Also, my package is being delivered through some "priority" shipping via DHL, but is the expected date of delivery is over a week out. Kind of unfortunate. They gave me 100 points (equal to one dollar) which really doesn't do much for me. Poor, poor customer service. I hope the quality of their clothes makes up for it.”

Posted 3 years ago

“Absolutely love everything i get from here!”

Posted 3 years ago

“I ordered about 50$ worth of items from Romwe. I have the app as well, & it says both of my packages are delivered when I never even received them. I emailed them about it & got a few responses for my shipment number, but they never got back with me on it. If they get this sorted out, I will update.”

Posted 3 years ago

“Placed an order for my granddaughter on the 15th of April and was notified that a shipping label from USPS had been prepared on the 17th. I understand about the virus etc but I am disappointed on many levels with their service. Not sure if I would order again from them.”

Posted 3 years ago

“I never got my shirt that I ordered. I emailed romwe customer service and never even got a email back. I also didn’t get a refund.”

Posted 3 years ago

“I like Romwe. Just ordered my stuff, processing took a little longer than expected but it’s okay because at least I know they’re sanitizing everything well. For the people who say that they got a fedex tracking number...if you live in the us Romwe uses the USPS for the deliveries. Anyways, I can’t wait to see the stuff I got. I don’t think they’re that bad.”

Posted 3 years ago

“Terrible service, terrible shipping time, terrible material!! Do NOT buy from here!!”

Posted 3 years ago

“I really like it.”

Posted 3 years ago

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Romwe is rated 2.1 based on 199 reviews