Romwe Reviews

Name: Romwe
Rating: 2.14

2.1 Rating 199 Reviews

26 %

of reviewers recommend Romwe

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Metrics

2.1

Based on 199 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat

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Romwe 5 star review on 3rd September 2022

Cloie

Anonymous

Romwe 1 star review on 30th October 2020

Medhya

Anonymous

Anonymous // 01/01/2019

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“Every thing is affordable and very cute.”

Helpful Report

Posted 3 years ago

“I got my clothes a couple weeks since i ordered it. the clothes aren't the best quality but i have to remember i get what i paid for the sizing is pretty accurate i got a necklace from there and it broke right when i put it on. but other than that the clothes are super cute and i think maybe with some fabric softener and washing them they'll be better and THE CLOTHES ARE SUPER CUTE!!!!! but definitely good if you're on a budget.”

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Posted 3 years ago

“the set i ordered was not only too small when i ordered the correct size, but it was poor material. i get that this is a cheap site but it’s bad. the air pod case i received was good though.”

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Posted 3 years ago

“Omg where do I starts , package still didn’t deliver after 4 weeks , my 3 week processing package can’t be cancelled nor refund and I spent nearly 200 dollars with them I will NEVERRRR order again y’all lost a mf customer sorry not fkn sorry”

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Posted 3 years ago

“I ordered April 18th it is May 1st At first I could see where it was going through transit in China now they have it to where it’s supposed to be here in the US they gave me a FEDEX tracking number and it’s not pulling up anything only a Covid-19 message I tried to contact them no response I ordered this early for my birthday in June good thing I ordered through Amazon pay so I can get a refund faster oh by the way don’t order through them and also contact Better Business Bureau and create a report also when you order something make sure it’s coming from the US not overseas”

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Posted 3 years ago

“Managed to get my refund by calling their customer service helpline number,i ordered 2 XL tops; they are so small that will not fit a normal 9-year-old. Now to try figure out the policy to return and get a refund I searched for the customer service number and finally found one in google about their customer service toll free number which is +1 816 548 2880 after calling that number one of their representative answered the call, he guided me some steps and after waiting for 20 mins I got my refund.at first I thought whether they will really help me or it’s a scam but after I confirmed with my bank I was relaxed as I have really received my refund from them”

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Posted 3 years ago

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Posted 3 years ago

“I loveee that people left pictures of the products and everything is extremely affordable! With that being said I ordered some items. I placed my order on April 16 and It has been processing for 3 weeks now !!?? It did say processing would take 4-6 days because of the whole pandemic right now but it didn't say weeks! I emailed them and got NO REPLY. I then got on a live chat with someone and then after that they decided to ship it.”

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Posted 3 years ago

“I ordered a few items on April 16th it is now a few weeks later and my order still says processing!?! I contacted them but haven't gotten a reply! I spent around 63$ and Im starting to think its some kind of scam.”

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Posted 3 years ago

“Ok at first it was bad , but once i contacted them they packaged my order and shipped it out . It took about 5-7 days or so to get to me , but overall i am happy with my order ! i am soooo excited to try on my clothes . it came 6 days before the actual day it was supposed to come . So thank you ROMWE , i will definitely be shopping more .”

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Posted 3 years ago

“I ordered from romwe on April 13th and I'm still waiting for my clothes. yesterday I checked to see where my things are and it said its in L.A. today when I checked to see where my things are I cant see any of my orders it's like they all disappeared or something.... I'm still waiting for my things but when ever they come I will post on here and update u all”

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Posted 3 years ago

“I've ordered from here at least three times. Really great products, customer service is great. Can take a minute for shipping, but it's worth it.”

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Posted 3 years ago

“Romwe is an overall decent website to shop on. They have super aesthetic looking items from clothing, jewelry, and electronic accessories, to room decor, stickers, and other fun things. There items are on the cheaper side, which can sometimes effect the quality of the item. So, if you’re looking for a website with affordable items, have fun shopping on Romwe! But... if you’re impatient and want tour packages to arrive quickly, maybe find a different site. Romwe is definitely known for having slow shipping. Even for those who buy express. I ordered from Romwe once and it was towards the end of January. My items arrived close to Valentine’s day (2-4 weeks). I was tracking them everyday. If you didn’t know, Romwe ships their packages from a warehouse in Hong Kong, which is one of the big reasons it takes so long to arrive. I bought 2 shirts, 2 necklaces, 1 pair of earrings, and 1 airpods case. My total for these items came to about $23 and I also had my 10% off discount since I was a first time member. When the items came, they were all very organized, and intact. The shirts looked exactly like they did on the website. I bought one shirt that had a little angel on it shooting an arrow, so I could wear it on Valentine’s day, and another one that said “Florida” on it since that’s where I’m from. Although they looked cute, they felt a lot different than I imagined they would. They felt like a thin towel fabric. It wasn’t too bad though, the shirts are still wearable and quite comfy. I would rate the shirts a 6/10. I also bought a star choker, a necklace that had an angel charm on it, and angel charm earrings to match the necklace. The necklaces chains were super weak, and they both broke within a week of the arrival. I was super disappointed. As for the earrings, the angel charm was a lot bigger than I expected, but not to a point where it’s too heavy to wear in your ear. They’re still super cute, and still in good condition. I’d rate the necklaces a 2/10 and the earrings a 10/10. Finally, we have the airpods case. I bought a lavender silicone case that had an angel charm on the side clipped on to the case. It was super cute, and looked exactly like the picture. The case was a little small on the top part of my airpods at first, but it’s finally fitted properly. I’d rate the airpods case a 10/10. Thanks for reading my review, and I hope it helped you guys in some way!”

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Posted 3 years ago

“Best online site I’ve ever shopped on. The quality is magnificent and my shipment came very fast. I definitely recommend!”

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Posted 3 years ago

“I ordered a hoodie, it was cute, it was on my wishlist for a very long time. so I ordered it. It was brought to me a year later three sizes to small. so I sent it back so I could get a better larger size. they still haven't sent it back. I sent them emails but they never responded. Yes, their clothes are very cute, I would just expect to get them if I bought them. (they didn't give me a refund)”

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Posted 4 years ago

“I ordered my stuff 2 weeks ago and it hasn’t shipped still. Also they don’t have a estimated delivery time, which is very frustrating! I wouldn’t recommend.”

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Posted 4 years ago

“It is horrible, I ordered clothes a month ago they still haven't even shipped. I keep try to email the support staff and no one will get back to me. HORRIBLE STORE DO NOT ORDER ANYTHING.”

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Posted 4 years ago

“my order has not come yet and it still says that my order is placed and I have been waiting for two weeks. I emailed and never got a response and I am starting to get very upset. I understand that with everything that is going on that it might be harder to ship things but I have waited for a while now.”

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Posted 4 years ago

“This is my first time ordering off ROMWE and it says my stuff is delivered to my mailbox but nothing was there and I tried contacting the company but nothing has Emil-ailed me back and I spent 300$”

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Posted 4 years ago

“One item was missing, generally decent material”

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Posted 4 years ago

Romwe is rated 2.1 based on 199 reviews