Romwe Reviews

Name: Romwe
Rating: 2.14

2.1 Rating 199 Reviews

26 %

of reviewers recommend Romwe

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Metrics

2.1

Based on 199 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat

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Romwe 5 star review on 3rd September 2022

Cloie

Anonymous

Romwe 1 star review on 30th October 2020

Medhya

Anonymous

Anonymous // 01/01/2019

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“costumer service took forever and i still haven’t had my package arrive even with covid19 i know you have to take precautions but i ordered express shipping disclaimer (*DO NOT ORDER FROM ROMWE*)”

Helpful Report

Posted 4 years ago

“Don’t order from Romwe, customer service is terrible. Can’t even return the clothes I ordered. Complete waste of time and money.”

Helpful Report

Posted 4 years ago

“I Have ordered many things from this site for maybe two years. Recently, the quality has been getting worse and the clothes sent were not the ones advertised. So with the last order I received, I sent back several items (about 5). I inquired about the refund a few months later as they said it would take a long time to process and it STILL was not in my account MONTHS later and the customer service representative asked me why I even wanted a refund since it was so long ago........so DO NOT BUY FROM HERE BECAUSE THEY WILL STEAL YOUR MONEY AND THEIR CUSTOMER SERVICE IS RUDE AS HELL”

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Posted 4 years ago

“i would give zero stars if i could. I ordered a decent amount of things from there about a month ago and I've been checking the tracker daily to see when it will arrive. Today when i checked it was just gone. Not anywhere in my history, order history, shipped orders, NOTHING. i even saved the order number and tracking order and nothing came up for either of them. please DO NOT ORDER from here if you don't want your money to disappear.”

Helpful Report

Posted 4 years ago

“Okay so this was my first time ordering anything from Romwe and I wouldn’t recommend anyone to buy there stuff I bought me a very cute two piece set from them and it said it would be delivered in 10 business days okay cool so 10 days go by I personally message them and they tell me to wait patiently which I have it’s been exactly 2 weeks and I still haven’t received my stuff it was only 12$ Which isn’t much but I was very excited to get this outfit and it never came so now when I message them they never respond to me I tried being nice but they kinda just sucked the nice right out of me not trust worthy at all don’t buy from them a bunch of idiots”

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Posted 4 years ago

“the swimsuits are very nice and comfortable and good Quality.”

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Posted 4 years ago

“The whole website is a scam”

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Posted 4 years ago

“It took an entire month for the package to arrive, and even though the price is cheap, I wouldn’t want to wear broken clothing on the streets. The collar of the shirt was cut open, revealing a really rough cut on the inside, and the quality and feel of the products are really bad. You also can’t call them to file a complaint, only email, and they responded with poor costumer service. Also, the labor factories for Romwe are in China, and the workers don’t get paid, therefore the clothing quality is bad. Don’t waste your time, effort, and money on this scam!!!”

Helpful Report

Posted 4 years ago

“While the quality may not be the best, romwe is extremely affordable and has very cute clothes. I’ve ordered from them multiple times and every time my order arrived within 10 days. Sure, things have broken from time to time, but I got what I paid for and I’m happy with it!”

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Posted 4 years ago

“I love Romwe and I loved the graphic tees they were cool.”

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Posted 4 years ago

“It was really cool. I liked it. I hope I can get more.”

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Posted 4 years ago

“Still haven’t received my package :/ i purposely ordered over 35$ just so I could get my package in 7-9 days it’s like day 10 I checked hasn’t left the facility in 4 days so I’m a lil irate over that like the clothes are cute and cheap for some things”

Helpful Report

Posted 4 years ago

“Parcel took weeks -still didnt arrive. They had put the wrong address on my parcel and instead of issuing an immediate refund they keep asking me to wait for delivery. so you want me to wait for it to be delivered to an address that is not mine ? does this make sense? Again if you need proof you messed up call USPS and they will gladly send you proof- dont ask the customer to do your job. seriously. not worth it”

Helpful Report

Posted 4 years ago

“Yes, you can save money, but that comes at the expense of stolen designs, and horrendous environment and labor practices. DO NOT USE ROMWE. I got my clothes (and did I say LATE) and the quality was absolutely awful. I mean you really get what you pay for. It's basically a scam. Nothing fits right and shipping is never on time and follows no pattern. Total waste of time and money. If you want an online thrift store, use Goodfair, and if you want sustainable clothes, use CHNGE. literally ANYTHING is better then Romwe.”

Helpful Report

Posted 4 years ago

“I ordered a bathing suit and it came all fucked up and the moment i tried putting it on it broke. And i can’t return it. Smh! Waste of money don’t buy bathing suits from there. They all fit terribly”

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Posted 4 years ago

“amazing and cute clothes:)”

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Posted 4 years ago

“I love all the clothes there.”

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Posted 4 years ago

“Absolutely horrible quality of clothes! Do not waste your time and/or money. Hoping to get a refund but that doesn’t look like it’s going to happen.”

Helpful Report

Posted 4 years ago

“I’ve been trying to return my entire order except for one item. I’ve sent emails with no response try to do it through their website and it won’t let me this website is designed to work that way so people give up in the end. The sizes are too big plus the clothing quality is the cheapest, they make it look good in the pictures but far from reality. Don’t buy from here to save yourself a major disappointment”

Helpful Report

Posted 4 years ago

“I WILL BE CONTACTING ‘TRADING STANDARDS’, in UNITED KINGDOM ABOUT THIS WEBSITE/COMPANY, AS IT IS A SCAM. PLACED AN ORDER, WHEN IT ARRIVED IT WAS THE WRONG ORDER. CUSTOMER SERVICE IS APPALLING, AS I KEPT MESSAGING PROFUSELY AND THE ANSWERS I WAS GETTING BACK JUST DID NOT MAKE SENSE. SO NO REFUND, TO DATE, AS I JUST GAVE UP IN THE END..THE WEBSITE HAS BEEN WELL DESIGNED BUT IT ISN’T LEGIT. STEER CLEAR FROM ROWME.....”

Helpful Report

Posted 4 years ago

Romwe is rated 2.1 based on 199 reviews