Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.32

4.3 Rating 1,968 Reviews

82 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cameron and staff at Roof Racks Galore, Lonsdale, were just so helpful in sorting out a repair to my Rhino o/h storage pod. I can’t thank them enough for such prompt and helpful service”

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Posted 10 months ago

Your feedback is much appreciated Dave! We're so happy to hear that you had a positive experience with us. We look forward to serving you in the future

Posted 5 months ago

“Tried to ask for help about a product and no one returned my contact email at all tried to contact them twice only to have the item I wounded removed a week later”

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Posted 10 months ago

“Jason and his team at Malaga store were amazing! Very helpful and costumer oriented ppl :)”

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Posted 10 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 5 months ago

“Shout out to Allan who gave me the correct advice on what I needed to mount the Darche Ridgeback Highrise RTT 1250 on the ARB Base Rack. Shout out to Tony who helped me to load it onto the trailer. My wife and I rigged up a couple of scaffolding towers, cross member, block and tackle to safely lift the tent onto the roof of the Patrol. Cheers for all your help team. Have a Merry Christmas and New Year and catch up with you next year.”

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Posted 10 months ago

We appreciate your kind words! It's fantastic to know you enjoyed your time with our service. Thank you for choosing us, and we look forward to serving you again in the future

Posted 5 months ago

“Great range, professional advice. These guys know their racks!”

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Posted 10 months ago

“Today we had our roof racks sorted and trust me, what outstanding service beyond a customers expectations! I cannot fault, these guys product knowledge, and workmanship, it is the quality not the quantity when it comes to the why, and how, and the end result when complete. I highly recommend these guys 100% plus and 5 stars plus! Thank you team and for the additional extra also, my partner and I are so grateful and the words just go beyond. We are returning soon for additional work. Really happy guys! Customer service is beyond!😊💯💯”

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Posted 10 months ago

Thank you so much for the kind words! Knowing that we've made a positive impact on your experience means a lot to us. Thank you for choosing us, and we look forward to serving you again in the future

Posted 5 months ago

“The 3 staff at the Lonsdale store are exceptional with their customer service. Provided advice and solutions to questions prompt efficient installation. Well done.”

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Posted 10 months ago

“The website said 2 day delivery. It is now past 3 weeks and it hasn’t even been shipped. I asked customer service for help and they said that since I live rurally they wouldn’t refund the freight cost???? What the heck? I paid for 2 day delivery, still nothing. Blamed me for living in GYMPIE. So rural right? What’s the customer address got to do with not dispatching product?”

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Posted 10 months ago

“Went into the store today. Both staff very friendly and very helpful. Keep up the good work guys.”

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Posted 10 months ago

“So annoyed. They sold me 1 roofrack bar. 1? All of the other offers always include 2 bars. So misleading. Now I have to delay my camping trips to order another single roof rack bar. Roofrack bar always come in doubles! Disappointing service!”

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Posted 10 months ago

“Super helpful and informative staff. Great installation service. Professional all round.”

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Posted 10 months ago

“Big shout out to Jim with great customer service resetting our electric rolltrack on Tuesday 09/12/25 it was greatly appreciated thank you”

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Posted 10 months ago

We're so pleased to hear about your positive experience Steve. Thank you for choosing us, and we look forward to serving you again in the future!

Posted 5 months ago

“I visited Roof Racks in Moorabbin to see if they could help out with a problem I had with my bike rack. Tate solved the problem. He was fabulous. Thanks Mike”

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Posted 10 months ago

Thanks for taking the time to share your positive experience. Your satisfaction is our ultimate goal, and we're glad to have achieved that with you.

Posted 5 months ago

“Awsome staff Recomends and give you useful info about what are you getting. Accomodating and profesional installers”

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Posted 11 months ago

Hey John, So happy to hear about your experience with us. Knowing that we've made a positive impact on your experience means a lot to us.

Posted 5 months ago

“Excellent customer service! When I had an issue with a product not working as advertised, they went out of their way to fix it and provide a solution at no extra cost.”

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Posted 11 months ago

“Best product at the most competitive price with great customer service. My Yakima swing away was by far the cheapest at Roof Racks Galore and was in stock. Pick up was a breeze. When I fitted the rack to my van I realised I needed an extension hutch, they were again the cheapest shop and had the item in stock. Why would you want to shop anywhere else.”

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Posted 11 months ago

Thank you so much for your wonderful review Micheal. We're so happy to hear you had a positive experience. Your satisfaction is our top priority, and we appreciate your support!

Posted 5 months ago

“I will never buy from roof racks galore,and recommend everyone keep away they take your money and dont send the product, been 3 weeks since order, still hasnt been sent. Asked a week and a half ago and they told me it was delivered. I argued then they said it hasnt been sent yet, they have none in stock, then they said 3 business days and they will send, now been 4 business days, i have sent 3 emails and they have ignored them all.Tim Martin(owner) should be ashamed of himself approving this kind of customer service.”

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Posted 11 months ago

“Quality roof racks at a great price and sold with amazing customer service”

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Posted 11 months ago

“Amazing shop, everything you need when it comes to roof racks and accessories. Great customer service. Allan will go beyond expectations to keep customers very happy. So helpful and full of knowledge. Go check them out.”

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Posted 11 months ago

We appreciate your kind words Christopher. It's rewarding to hear that you had a great experience with our service. Thank you for choosing us, and we look forward to serving you again in the future.

Posted 5 months ago

“Would rate higher if I could. Tony and keely at the wairau branch were absolutely amazing, they were extremely helpful, knowledgeable, kind and easy to chat to. they made the experience memorable and definitely need a raise.”

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Posted 1 year ago

Your positive feedback brightened our day! It's fantastic to know you enjoyed your time with our service. Thank you for choosing us, and we look forward to serving you again in the future

Posted 5 months ago

Roof Racks Galore is rated 4.3 based on 1,968 reviews