Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.32

4.3 Rating 1,968 Reviews

82 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

Visit Website

Write Your review

Tell us how Roof Racks Galore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and fast delivery.”

Helpful Report

Posted 2 months ago

“Very helpful service. Had the parts I needed to repair my Rhinorack. Store was very well set out and easy to find. Northlakes Q.”

Helpful Report

Posted 2 months ago

“Prompt and very efficient - two day delivery”

Helpful Report

Posted 2 months ago

“Good communication regarding products. Quick delivery. Quality products.”

Helpful Report

Posted 2 months ago

“Good prices, fast shipping, item was delivered with a couple of missing parts but the team was quick to respond to my request for this to be rectified. A good experience overall.”

Helpful Report

Posted 2 months ago

“⭐ Disappointing Delivery & Service I paid extra for 1–2 day delivery, but my order took a week to arrive and some items were missing. I contacted customer service but received no response at all. Very poor communication and disappointing experience.”

Helpful Report

Posted 2 months ago

“Deliver very fast”

Helpful Report

Posted 2 months ago

“Cargo barrier delivered as expected.”

Helpful Report

Posted 2 months ago

“Items arrived very fast and staff were very helpful.”

Helpful Report

Posted 2 months ago

“Very prompt delivery, just the product I wanted”

Helpful Report

Posted 2 months ago

“Speed of delivery”

Helpful Report

Posted 2 months ago

“Been looking for a roof rack for my Discovery 5 TD6 for sometime that didnt require having to stuff around installing separate roof rails and cross bars before even considering to add a rack. The guys at Joondalup Roof Racks Galore found a Wedgetail Platform made by Tradesman Roof Racks in the Eastern States that fitted directly into the Discovery 5 roof mountings, had it delivered and professionally fitted in a week. Well done boys, the installation was so professional and neat given that I was told by numerous Landrover Dealers around Australia that this couldnt be done. I couldnt be any happier”

Helpful Report

Posted 2 months ago

“All good!. Great price! Quick postage! Many thanks! Happy clChappie!”

Helpful Report

Posted 2 months ago

“Bought the Rola Roof racks for my Wildtrak, quick delivery and easy to fit.”

Helpful Report

Posted 2 months ago

“Very quick delivery, product was exactly as described and fitted well.”

Helpful Report

Posted 2 months ago

“I wanted to buy front runner food boxes. Bcf were much cheaper and offer free delivery but your website says delivery in two days. I needed them ungently so I ordered with you. Obviously now under false pretences. It took five days. I paid for express post and the tracking says they were in Melbourne. I’m just near you I qld. I could have walked there faster. Also your helpline says contact us anytime. I left four unanswered emails. Very very poor company to do business with. Never again.”

Helpful Report

Posted 2 months ago

“The guys at Roof Racks Galore East Bris are very help full & offer great service. I have used them to fit my awning great job & the best price. I also just purchased some things for my roof rack and they offered great prices. Thanks for you help”

Helpful Report

Posted 2 months ago

“Goods where delivered promptly only there was no message that there dispatched”

Helpful Report

Posted 2 months ago

“I would give this company minus stars if I could. Customer service is appalling. I bought roof rack boxes from them on line because they advertise one to two days delivery at a price. I paid the price and it took five days. They did not send tracking for three days and it took five days to arrive. I could have walked there faster. I previously bought the same from bcf at a cheaper price and NO hefty delivery fee. I wish I had done that d as nd not relied on roof racks galore word. There website says contact us for help. What a joke. I sent FOUR unanswered emails . DO NOT USE THIS COMPANY”

Helpful Report

Posted 2 months ago

Thank you for your email. I'm sorry to hear you're disappointed with the delivery timeframe and I understand your frustration. I can see your order was placed on Friday, 31 July. As outlined in your order confirmation, orders are processed and dispatched within 1–2 business days. Your order was dispatched on Monday, 3 August, the next business day after it was placed, and was delivered on Wednesday, 5 August. I apologise if our delivery timeframes were not as clear as they could have been. The 1–2 business days refers to our dispatch timeframe, with delivery time then depending on the courier and your location. We appreciate your feedback regarding how this information is presented, as we certainly don't want customers to have different expectations. Again, I'm sorry this didn't meet your requirements on this occasion, and I appreciate you bringing your concerns to our attention. Kind regards,

Posted 2 months ago

“Very efficient. I placed my order online and it was delivered within 3 working days.”

Helpful Report

Posted 2 months ago

Roof Racks Galore is rated 4.3 based on 1,968 reviews