Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.30

4.3 Rating 1,731 Reviews

82 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I intially thought I had been scammed based on the responses and time delay with order”

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Posted 2 years ago

Thank you for sharing your concerns. We take them seriously and are committed to addressing any issues raised.

Posted 2 years ago

“Took a while to find items needed as theres a long list, good spare parts back up. Could get parts to fit new car without having to buy a whole new set.”

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Posted 2 years ago

“I purchased the Thule duffel bag - it will be perfect for my clinical placement. Fast delivery too. Awesome.”

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Posted 2 years ago

“I finally received the roof rack. Very impressed with the roof rack. Took a little while to receive the mounting kit, but the wait is okay as I wasn’t in any hurry to use it. Thanks guys for keeping me informed on my order.”

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Posted 2 years ago

“How can it be cheaper to have delivered to home home instead of pick up from the store. The instructions are terrible, no words, just images which are not good enough. The Geelong store have great staff, so the above is no reflection on them.”

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Posted 2 years ago

Apologies for falling short of your expectations. We have passed along your feedback about the instructions to the supplier.

Posted 2 years ago

“Ordered the product and it was sent out that day. Picked it up from the post office and saved myself a 160km round trip.”

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Posted 2 years ago

“Got what I wanted quickly at a great price.”

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Posted 2 years ago

“Order Rhino Rack Vortex Bar system. Which was meant to include VA Rubber Strips. However o Rubber strips were included in any of the boxes.”

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Posted 2 years ago

Hi Dominic, I will reach out to you via email - you can locate the vortex strips inside the bars themselves.

Posted 2 years ago

“Great product , well made quick delivery”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Very efficient service and quick delivery and good communication”

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Posted 2 years ago

“My order had a system based error which was not picked up, as no Aus stock, no auto order was placed on Sweden and no eeror status generated so someone at RG could fix it. Error was only picked up when I queried the status of my order after 2 weeks, to be told effectively nothing had been done with my order. I left some slack as it was over Xmas/New Year. So no tracking of my order until I queried, and no apology once fixed.”

Helpful Report

Posted 2 years ago

We're sorry to hear about your experience. Your feedback is valuable, and we're committed to making necessary improvements.

Posted 2 years ago

“Purchased the roof racks on Tuesday afternoon. Package arrived lunchtime Thursday. That’s great service!”

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Posted 2 years ago

“Quality product and fast shipping.”

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Posted 2 years ago

“Outstanding service using the online chat and product arrived quickly and exactly as requested.”

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Posted 2 years ago

“It has been a pleasure dealing with Roof Racks Galore. Nothing has been a problem, couldn't have been more helpful, especially when I needed to ring them. Order dispatched expediently. Highly recommended.”

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Posted 2 years ago

“pruchase off web site in November, delivery 2 weeks? finaly recieved January 22. If you can't make delivery on time because you have no stock change delivery time. or remove from Webb site. Or just lie at time of Sale”

Helpful Report

Posted 2 years ago

Thank you for bringing this to our attention. We apologize for any inconvenience and are actively addressing the issues you've raised.

Posted 2 years ago

“Prompt service, justa pitty the address was wrong on the order (not their fault) but they looked into it very quickly.”

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Posted 2 years ago

“Good to deal with, fast and reliable”

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Posted 2 years ago

“My experience was terrible. I ordered an item that your website stated as 'in stock' and paid for express delivery due to the urgency of needing the item only to find out it was an item that needed to be ordered in and typical time frames were 7 to 10 days. An item I was expecting to receive in a few days took nearly a month. If an item is not in the warehouse ready to ship it should not be noted as 'in stock'”

Helpful Report

Posted 2 years ago

Apologies for falling short of your expectations. We appreciate your input and are taking steps to ensure a better experience in the future.

Posted 2 years ago

Roof Racks Galore is rated 4.3 based on 1,731 reviews