Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.26

4.3 Rating 1,458 Reviews

80 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was easy to navigate and made the whole process pleasant.”

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Posted 1 year ago

“The process went really well.”

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Posted 1 year ago

“... haven't received anything yet.”

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Posted 1 year ago

“Amazing! My local store didn't have any stock of the fitting kit I needed for the racks I wanted and when they called the company, they were told maybe March for the next stock to arrive... I decided to look at other racks online and found Roof Racks Galore who happened to have the fitting kit I needed! Customer service is great too as I had to communicate with them due to a delayed parcel..”

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Posted 1 year ago

“Purchased a Thule Yepp Nexxt Mini New Momentum 12080112 via the online store, only to later receive an email from customer service team advising the product is discontinued. I was then offered the "updated" model and had to pay additonal costs, despite the fact I could have purchased the same model cheaper elsewhere during Black Friday sales. When I requested that Roof Racks Galore absorb the additional cost as a result of thier error, it was refused. Free shipping didn't apply despite the cost of the product exceeding $350.00.”

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Posted 1 year ago

Thanks for your feedback James, We rely on our suppliers to provide updates on product change including prices change and upgrades made. We unfortunately did not have this information prior to your purchase. We hope you are enjoying your new purchase regardless.

Posted 1 year ago

“Email update on delayed order was much appreciated (delay with supplier, so not RRG). Items arrived exactly as described with accurate courier tracking. Would use again.”

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Posted 1 year ago

“Easy peasy !”

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Posted 1 year ago

“I can't say to much as I haven't received a delivery advice as yet.”

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Posted 1 year ago

Thanks fo ryour feedback russell! I hope you are now enjoying your purchase.

Posted 1 year ago

“The staff at the Epping store were awesome and answered all my questions.”

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Posted 1 year ago

“Great prices and product. Quick delivery. Instructions needed to be clearer and more detailed but that is to do with the product and not the store.”

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Posted 1 year ago

“Order 000095405 placed on 11/11. Despatch confirmed 13/11. Not received. Couriers Please uncontactable. Spoke with RRG twice, twice promised a follow up call. No call made/received by RRG to/by me. Cancelled plans this weekend b/c I can’t carry gear required without racks. By admission you’re aware CP are useless yet, I assume based on cost, you continue to freight with them. Frustrating to waste my time chasing up this far and now wasting everyone’s time as I feel compelled to waffle on here in response to your numerous ‘how did we do’ emails…”

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Posted 1 year ago

Thanks for your feedback Bowie! We understanding awaiting your item to arrive can be frustrating, we try and have as many courier options avaiable at all times to suit all our customer needs. I can see you have now received your Yakima set up.

Posted 1 year ago

“Happy with the helpful service and effort for delivery being a bit remote. Great service and recommend.”

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Posted 1 year ago

“Product is very good, and has the slight curve that I was after, even though RoofRacks thought it was straight. Everything was in the kit except the torque screwdriver shown in the manual. The assembly diagrams are fine, but the actual installation needs a finger tight assembly, then adjustments on the roof rails, before final tightening.”

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Posted 1 year ago

“Great price, quick delivery”

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Posted 1 year ago

“Spare Parts”

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Posted 1 year ago

“Click & Collect & afterpay makes things very easy. Thank you”

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Posted 1 year ago

“Quality product with quick delivery.”

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Posted 1 year ago

“i was able to find my replacement key easily”

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Posted 1 year ago

“Super quick delivery, good comms too 👌🏼”

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Posted 1 year ago

“Excellent service, respond very quickly.”

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Posted 1 year ago

Roof Racks Galore is rated 4.3 based on 1,458 reviews