Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.32

4.3 Rating 1,968 Reviews

82 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website said that RRG had the item I wanted in stock with a delivery time of 1-2 days. I therefore placed the order, waited 6 days, heard nothing, so I phoned customer service. Person said they didn’t’ have the item in stock (was ‘on order’) and apologised for failing to let me know. I’m now awaiting a refund.”

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Posted 2 years ago

Apologies for falling short of your expectations. We appreciate your input and are taking steps to ensure a better experience in the future.

Posted 2 years ago

“Unable to rate the product as the courier service you use is very unreliable. I waited at home all day yesterday after getting notification at 0558 that the pathways coming . Only to get another notification at 1745 that it was taken back to the facility to try again. I would advise using different delivery method”

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Posted 2 years ago

“I bought a low mount kit for my rola platform - and subsequently realised I hadn’t clarified the Mark II or Mark III version - asked the question which was checked and rectified in hours.”

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Posted 2 years ago

We're delighted to hear about your positive experience. Thank you for taking the time to share your feedback!

Posted 2 years ago

“Excellent quality”

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Posted 2 years ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 2 years ago

“Despite the very expense courier costs for a tiny package which could easily have gone through the post, I have not received the parcel yet. It was supposed to be delivered 10 days ago.”

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Posted 2 years ago

“All dealings were excellent answered all my questions I am very happy customer”

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Posted 2 years ago

Thank you for your glowing review! We're thrilled to have exceeded your expectations.

Posted 2 years ago

“Fast delivery of a quality product. Thank you”

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Posted 2 years ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 2 years ago

“Although there was a problem with the website, the people I dealt with at the Cannington WA store were super helpful.”

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Posted 2 years ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 2 years ago

“Fast help and great service”

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Posted 2 years ago

We're so happy to hear you had a positive experience. Your satisfaction is our top priority, and we appreciate your support!

Posted 2 years ago

“Exactly as ordered. Super fast freight!”

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Posted 2 years ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us

Posted 2 years ago

“Appalling ONLINE service 24 hr dispatch guarantee ordered Sunday was not cleared for dispatch until Wednesday and still not dispatched on Friday.Had to ask for refund. Wow Blamed shipping provider that ROOF RACKS GALORE. have chosen to be there provider at a certain price point that suits you. That is your fault for using that provider m.”

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Posted 2 years ago

“Very helpful on the phone (Springwood store) with part numbers and then ordered online with great free delivery time.”

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Posted 2 years ago

We're delighted to hear about your positive experience. Thank you for taking the time to share your feedback!

Posted 2 years ago

“Exactly what I ordered and quick delivery”

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Posted 2 years ago

Thank you for your glowing review! We're thrilled to have exceeded your expectations.

Posted 2 years ago

“didn't receive sent confirmation”

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Posted 2 years ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 2 years ago

“Today I had the best customer service experience in many years. A young lady named Isabelle at the Narellan NSW Store went way above good service helping with parts and fittings for my racks. Nothing was too much trouble. She deserves management recognition as I witnessed her providing the highest degree of patience with a very difficult client while I was there. She has ability in abundance. Well done Isabelle.”

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Posted 2 years ago

We appreciate your wonderful review! Knowing that we've made a positive impact on your experience means a lot to us.

Posted 2 years ago

“Best price quick delivery”

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Posted 2 years ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 2 years ago

“Great communication and excellent product”

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Posted 2 years ago

We're delighted to hear about your positive experience. Thank you for taking the time to share your feedback!

Posted 2 years ago

“Ordered seven business days ago after checking on stock. Nothing, not even a tracking number after three contacts with support. In store help at Geelong has previously been 1st class but this is poor.”

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Posted 2 years ago

Thanks for your honest review Trav, we apologise for the technical difficulties experienced during your communication attempts to us. We have made relevant improvements and hope you'll shop with us again future.

Posted 2 years ago

“Quick and easy ordering process. Good to buy from them.”

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Posted 2 years ago

Thank you for taking the time to share your positive experience.

Posted 2 years ago

“Very efficient service”

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Posted 2 years ago

We appreciate your kind words! It's fantastic to know you enjoyed your time with our service.

Posted 2 years ago

Roof Racks Galore is rated 4.3 based on 1,968 reviews