Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.28

4.3 Rating 1,566 Reviews

81 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty annoying that the website said it was in stock at a nearby store for pick-up in 1-2 days, then a couple days later they leave a voicemail to say its on backorder and will be available in a month. When it was eventually ready took them forever to find the order in the system. The staff were friendly enough and helped fit.”

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Posted 2 years ago

Thank you for sharing your experience. We take your concerns seriously and will work to address them

Posted 1 year ago

“I ordered thule connection kit formmy new car. Collected same day. Very easy and fast ! Thanks”

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Posted 2 years ago

Glad to hear your new car set up is sorted!

Posted 1 year ago

“Shopped here a few times and the service has always been fantastic - both in-store at Rocklea and online.”

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Posted 2 years ago

Thanks for being an instore and online customer Serika!

Posted 1 year ago

“I ordered a Thule hitch-mounted bike rack, and the adapter for the power attachment was not in the box. I called them up and it was dispatched the same day, and arrived in time for our Christmas trip. Everyone makes mistakes, how a company deals with them is what sets them apart.”

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Posted 2 years ago

We couldnt agree more Duncan! Glad to hear it was sorted so quickly!

Posted 1 year ago

“Very easy to get our order online”

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Posted 2 years ago

Thanks for your great feedback Habib!

Posted 1 year ago

“The order and delivery of the Thule foot clamp was quick and easy, however nowhere does it state that it’s not a complete kit needed. I’ve had to now order an additional “kit 1” part that wasn’t included. It doesn’t state anywhere that there are two separate parts to the foot &clamp to mount it.”

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Posted 2 years ago

We regret that your experience wasn't as expected. Your feedback guides our efforts to provide a better service.

Posted 1 year ago

“Ordered Saturday arvo and delivered Monday morning.”

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Posted 2 years ago

Amazing! Glad to hear you had a great experience with us!

Posted 1 year ago

“Great service,easy to deal with and prompt postage.”

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Posted 2 years ago

Thanks for your feedback Shane!

Posted 1 year ago

“Immediate acknowledgment of order and delivery interstate within 3 days”

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Posted 2 years ago

Glad your order was so prompt!

Posted 1 year ago

“Great Product - shelf for rear of Landcruiser 200 Series”

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Posted 2 years ago

Glad to hear you've receieved such a great product Graham!

Posted 1 year ago

“The staff are polite and friendly. Poorly organised and disjointed business. Delivery is a whole other problem area. Lack of communication and accuracy when it comes to what is in stock and where it can be accessed from. Contradictions within communications.”

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Posted 2 years ago

We value your feedback and apologize for any frustration caused. Rest assured, we're using your insights to refine our services.

Posted 1 year ago

“Great bike rack for a quick day trip and ride. Light weight and easy to use and leave in the car while riding the trails”

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Posted 2 years ago

Glad you can get out on the weekend with your bike with ease!

Posted 1 year ago

“Good price but very slow delivery. Ordered on 30th November. Invoice indicated a 2 day delivery. Advised that it was not picked-up by courier until the 6th December and now advised it is not being delivered until 13th December. I know it's Xmas - perhaps you should let people know what to expect. I was concerned what I ordered had gone astray.”

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Posted 2 years ago

We regret that your experience wasn't as expected. Your feedback guides our efforts to provide a better service.

Posted 1 year ago

“huge lack of communications from this company”

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Posted 2 years ago

We apologize for any frustration you've encountered. Rest assured, we're taking steps to address the concerns you've highlighted.

Posted 1 year ago

“The lads in the Miranda store were very friendly, informative and generous with their time. I would have liked to purchase in-store but they didn't have stock so I ordered online.”

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Posted 2 years ago

Glad you had such a great experience in store! Glad to hear your order got to you seemlessly

Posted 1 year ago

“Get service and fast delivery. Have bought from these guys multiple times within a couple of months, can’t fault their work.”

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Posted 2 years ago

Thanks for being a repeat customer Thanh!

Posted 1 year ago

“Easy to deal with. Easy to navigate site and fast delivery.”

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Posted 2 years ago

Thanks fo ryour positive feedback Debbie!

Posted 1 year ago

“Service was good but I did clearly ordered for a black colour roof rack and I went to pickup the racks, which take me 30 min to drive. I got the racks and I never thought to check the content and when I got home, surprise that the colour I ordered didn't match, it was silver.”

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Posted 2 years ago

We appreciate your honest feedback. We'll use it as an opportunity to learn and enhance our services.

Posted 1 year ago

“My order was shipped one week later and the total delivery is delayed by 2 weeks.”

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Posted 2 years ago

We apologize for any frustration you've encountered. Rest assured, we're taking steps to address the concerns you've highlighted.

Posted 1 year ago

“Service was great. Stuff was very helpful.”

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Posted 2 years ago

Thanks for a great review Katsuhiko!

Posted 1 year ago

Roof Racks Galore is rated 4.3 based on 1,566 reviews