Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.31

4.3 Rating 1,898 Reviews

82 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appalling ONLINE service 24 hr dispatch guarantee ordered Sunday was not cleared for dispatch until Wednesday and still not dispatched on Friday.Had to ask for refund. Wow Blamed shipping provider that ROOF RACKS GALORE. have chosen to be there provider at a certain price point that suits you. That is your fault for using that provider m.”

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Posted 2 years ago

“Very helpful on the phone (Springwood store) with part numbers and then ordered online with great free delivery time.”

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Posted 2 years ago

We're delighted to hear about your positive experience. Thank you for taking the time to share your feedback!

Posted 1 year ago

“Exactly what I ordered and quick delivery”

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Posted 2 years ago

Thank you for your glowing review! We're thrilled to have exceeded your expectations.

Posted 1 year ago

“didn't receive sent confirmation”

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Posted 2 years ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 1 year ago

“Today I had the best customer service experience in many years. A young lady named Isabelle at the Narellan NSW Store went way above good service helping with parts and fittings for my racks. Nothing was too much trouble. She deserves management recognition as I witnessed her providing the highest degree of patience with a very difficult client while I was there. She has ability in abundance. Well done Isabelle.”

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Posted 2 years ago

We appreciate your wonderful review! Knowing that we've made a positive impact on your experience means a lot to us.

Posted 1 year ago

“Best price quick delivery”

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Posted 2 years ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 1 year ago

“Great communication and excellent product”

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Posted 2 years ago

We're delighted to hear about your positive experience. Thank you for taking the time to share your feedback!

Posted 1 year ago

“Ordered seven business days ago after checking on stock. Nothing, not even a tracking number after three contacts with support. In store help at Geelong has previously been 1st class but this is poor.”

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Posted 2 years ago

Thanks for your honest review Trav, we apologise for the technical difficulties experienced during your communication attempts to us. We have made relevant improvements and hope you'll shop with us again future.

Posted 1 year ago

“Quick and easy ordering process. Good to buy from them.”

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Posted 2 years ago

Thank you for taking the time to share your positive experience.

Posted 1 year ago

“Very efficient service”

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Posted 2 years ago

We appreciate your kind words! It's fantastic to know you enjoyed your time with our service.

Posted 1 year ago

“uyguiiiuiu”

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Posted 2 years ago

Thank you for your positive feedback!

Posted 1 year ago

“A few hiccups but it luckily arrived in time for Father's Day.”

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Posted 2 years ago

Thank you for your positive feedback!

Posted 1 year ago

“I had a pretty simple order, but the website was easy to navigate and find what I needed. The items were dispatched immediately and arrived within a couple of days of placing the order.”

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Posted 2 years ago

We appreciate your kind words! It's fantastic to know you enjoyed your time with our service.

Posted 2 years ago

“Very quick and prompt!”

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Posted 2 years ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 2 years ago

“I recently had a very disappointing experience with the online customer service support of Roof Racks Galore. I noticed a product I was interested in was advertised at a certain price on their website. However, when I attempted to make the purchase, the price at checkout was significantly higher. Naturally, I reached out to their customer service, expecting them to honour the advertised price. The representative Alexis, whom I messaged was unwilling to match the price that was clearly displayed on their own site even though I provided screenshots as evidence. If they can't even honour their own advertised prices, it raises serious questions about their integrity and respect for customers. I’ll definitely be taking my business elsewhere and would advise others to do the same. If you are buying from Roof Racks Galore, beware of potential price discrepancies and unhelpful customer service.”

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Posted 2 years ago

Good Evening, Simone, I have contacted you via email to assist you with your issue.

Posted 2 years ago

“Easy ordering process, fast delivery and goods as described.”

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Posted 2 years ago

We're delighted to hear about your positive experience. Thank you for taking the time to share your feedback!

Posted 2 years ago

“Great online store”

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Posted 2 years ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 2 years ago

“Friendly help in store. Easy to order online. 2 working days for delivery. Great notification of intransit”

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Posted 2 years ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 2 years ago

“Great service from Will and the team at Roof Racks Galore in Fyshwick, ACT. I bought some Thule bike racks from the Fyshwick store and they needed to be fitted to cross bars on a camping trailer. Will came up with an awesome solution that is functional, looks great, and was very reasonably priced. I cannot fault the service and workmanship at all and highly recommend the Roof Racks Galore Fyshwick store. I will definitely shop there again when I have the need. 😀”

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Posted 2 years ago

Thank you for taking the time to share your positive experience. We're delighted to have met your expectations.

Posted 2 years ago

“Was a bit skeptical about 2 day delivery quote but amazed when roof rack arrived from other side of Australia in two days. Incredible! No communication until it arrived (maybe they just wanted me to get my wind up before surprising me) Other than that, totally happy with Rhino rack at sale price $150+ cheaper than elsewhere.”

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Posted 2 years ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us. Well have a look into that freight notification coming through

Posted 2 years ago

Roof Racks Galore is rated 4.3 based on 1,898 reviews