Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.26

4.3 Rating 1,455 Reviews

80 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed my order on 29/11/23. After I sent an inquiry as to when I would be advised when ready I was told there was a 6 to 8 week wait for part of that order. After making inquiries with other companies, I found the stock I want at a cheaper Price!!! Trying to phone is impossible. MB”

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Posted 1 year ago

Hi Michael! Were sorry to hear of the wait time! But glad you were able to get some roof rack for the summer season!

Posted 1 year ago

“The website shows items are in stock but they aren’t. 7-10day delay on shipping even though they offer an express service at the check out. I have two separate orders that I’m awaiting shipping details for. I was told one would be sent today. A frustrating process.”

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Posted 1 year ago

We apologize for any frustration you've encountered. Rest assured, we're taking steps to address the concerns you've highlighted.

Posted 1 year ago

“Easy and well priced. The staff were also very helpful.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“I ordered something online. It hasn’t arrived yet Maybe sending me follow up emails for a review would be better once I’ve got what I ordered”

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Posted 1 year ago

We appreciate your feedback and apologize for any inconvenience. We're committed to improving and value your insights.

Posted 1 year ago

“Item is still not shipped and haven't received confirmation but money has been removed from my account”

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Posted 1 year ago

We regret that your experience wasn't as expected. Your feedback guides our efforts to provide a better service.

Posted 1 year ago

“Very helpful team.”

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Posted 1 year ago

“The purchasing process was quick and smooth. As far as the product goes I haven't received it yet so can't comment.”

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Posted 1 year ago

“Great Service”

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Posted 1 year ago

“Easy click and collect, unfortunately the part I bought had been used and fitted to someone else's vehicle as it has marks and scratches from bolts and rub marks from a poor fitment, as well as paint missing from the bracket. Not bad for new in the box!”

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Posted 1 year ago

We apologize for any frustration you've encountered. Rest assured, we're taking steps to address the concerns you've highlighted. I have sent you an email.

Posted 1 year ago

“Done 4 orders in the last 2 week with them and the service was awesome. The products are great quality at an ever greater price.”

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Posted 1 year ago

“As advertised! Great communication. Arrived promptly.”

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Posted 1 year ago

“Ordered items (that are in stock at local shop) for Click and Collect 2 days ago. Still no contact despite 2 x emails and 1 x phone call. Have however received 2 x emails for review of service, so here is the honest review: Pretty disappointed in the lack of customer service for items that are in stock.”

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Posted 1 year ago

We're sorry your experience didn't meet your expectations. Your feedback is important, and we're working to make improvements.

Posted 1 year ago

“Great service. The website is easy to navigate, prices are excellent, and purchasing is straightforward. Racks were delivered within a couple of days.”

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Posted 1 year ago

“My second purchase from RRG in the last two weeks. I couldn't ask for better service or efficiency. Impressed!!”

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Posted 1 year ago

“Super happy with the service we received from the staff, the communication was great and the quality of the product was excellent. Only 1 small issue, which Roof Racks Galore may not be aware of (and probably more of a Nissan issue) but we had to cut a larger hole on the removable roof rack cover for the 23' Nissan TI-L model. Was okay for hubby to do as he is handy but for someone who is looking for a straight bolt-on rack they may need some help to make it fit. No reflection on Roof Racks Galore - just a note for others :)”

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Posted 1 year ago

“Super user-friendly site and quick delivery. Reccomended”

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Posted 1 year ago

“Affordable quality, as ordered, on time”

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Posted 1 year ago

“Great customer service.”

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Posted 1 year ago

“The ease of the website was easy. I was contacted promptly regarding the order however I was informed of a reasonable delay in supplying the product. But then the product arrived earlier than I had been informed it would.”

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Posted 1 year ago

Roof Racks Galore is rated 4.3 based on 1,455 reviews