Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.27

4.3 Rating 1,540 Reviews

81 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i got the wrong kit but roof racks at kedren came to the rescue and got me the right ones and replaced them thanks to the guy who was working on wends 7 feb for his help and advice i will say this buy from them you will be looked arfter first class”

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Posted 1 year ago

Hi Danny! Thanks for your feedback! It seems when making this purchase, you didn't use our vehicle fit finder. This resulted in a different year model variation for your car. Glad to see you were able to swap these out in-store for the correct fitment! I hope you enjoy your racks Danny!

Posted 1 year ago

“All as per expectations.”

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Posted 1 year ago

Thank you for your glowing review! We're thrilled to have met your expectations.

Posted 1 year ago

“Roof racks were delayed. Still haven’t received them yet. Ordered two weeks ago”

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Posted 1 year ago

Thank you for your feedback Lee. I have sent you an email advising of the investigation status of your order. We hope to have these to you as soon as possible.

Posted 1 year ago

Hi Lee, It seems this has now been delivered. Thank you

Posted 1 year ago

“Very good strap”

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Posted 1 year ago

“Initially I was highly impressed by the service. I wasn't expecting to have an awning and racks fitted the same day I ordered. Rhino awning and racks looks great installed. I wasn't impressed to hear the manager commenting to his staff as I was leaving the building "There goes another victim" Not what a customer wants to hear after spending over 1k on 2 pieces of equipment. A week later and I realise why I'm the victim. The awning is reasonably difficult for 1 person to put up. If there's a slight breeze, be expecting injuries while you try and manage the pole system. I now have a dog that hasn't been able to walk properly in 3 weeks due to be hit by one of the poles. Professionalism would have been appreciated. My age alone should have been enough for them tosee I would possible struggle. If I was advised at the start they can be difficult to erect alone. I would have paid extra to get a simpler system. This victim isn't happy!”

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Posted 1 year ago

Good Morning Andrea, We are sorry to hear that you've had a bad experience with us in-store. This is not the standard of customer service and someone will contact you today to rectify the situation so that you have the right equipment for your needs. We pride ourselves on being an industry leader for having the right advice. Thank you

Posted 1 year ago

“Placed an order with 24 hour delivery paid for. Still havent received the item, dour days later.”

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Posted 1 year ago

Thanks for your feedback Ryan, it appears the courier is delivering your items today!

Posted 1 year ago

“Alexis - Customer Support Person was fantastic! Such a great pleasure to deal with!”

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Posted 1 year ago

“Great solid product and easy to install and look great on my vehicle”

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Posted 1 year ago

“Great product at reasonable price with a short delay in parts availability and postage”

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Posted 1 year ago

“I intially thought I had been scammed based on the responses and time delay with order”

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Posted 1 year ago

Thank you for sharing your concerns. We take them seriously and are committed to addressing any issues raised.

Posted 1 year ago

“Took a while to find items needed as theres a long list, good spare parts back up. Could get parts to fit new car without having to buy a whole new set.”

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Posted 1 year ago

“I purchased the Thule duffel bag - it will be perfect for my clinical placement. Fast delivery too. Awesome.”

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Posted 1 year ago

“I finally received the roof rack. Very impressed with the roof rack. Took a little while to receive the mounting kit, but the wait is okay as I wasn’t in any hurry to use it. Thanks guys for keeping me informed on my order.”

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Posted 1 year ago

“How can it be cheaper to have delivered to home home instead of pick up from the store. The instructions are terrible, no words, just images which are not good enough. The Geelong store have great staff, so the above is no reflection on them.”

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Posted 1 year ago

Apologies for falling short of your expectations. We have passed along your feedback about the instructions to the supplier.

Posted 1 year ago

“Ordered the product and it was sent out that day. Picked it up from the post office and saved myself a 160km round trip.”

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Posted 1 year ago

“Got what I wanted quickly at a great price.”

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Posted 1 year ago

“Order Rhino Rack Vortex Bar system. Which was meant to include VA Rubber Strips. However o Rubber strips were included in any of the boxes.”

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Posted 1 year ago

Hi Dominic, I will reach out to you via email - you can locate the vortex strips inside the bars themselves.

Posted 1 year ago

“Great product , well made quick delivery”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Very efficient service and quick delivery and good communication”

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Posted 1 year ago

Roof Racks Galore is rated 4.3 based on 1,540 reviews