Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with our bedside cabinet. Sturdy, finished well, delivery was prompt. Would most definately use the in the future...”

Helpful Report

Posted 4 years ago

“When I placed my order I got a prompt response. I was told the order had been dispatched but a week later there was no delivery and the track on XDP seemed to show it had not moved at all. After 10 days I wrote to Roseland Furniture but the response only told me what I already knew. Then XDP sent an email to tell me the furniture would be delivered that day. The XDP app showed no time slot or track on the driver. The furniture arrived at 3pm. I was disappointed to find when we unpacked it that a section along the top front measuring 25x4cm was not polished. Roseland have responded to my complaint with advice about polishing and a £25 refund or replacement which is satisfactory. I feel that there has been a level of frustration and hassle with this order and delivery which was quite unnecessary.”

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Posted 4 years ago

“Furniture arrived in very poor condition and it had several defects. Only offered £30 compensation”

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Posted 4 years ago

“We was very pleased with the bookcase. nice size and price fits neatly at the side of the wardrobe my husband put all his books in hes made up ,”

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Posted 4 years ago

“Great product , prompt delivery , no issues at all , many thanks , looks great , easy to build”

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Posted 4 years ago

“Very pleased with our recent purchase. This is the second piece of furniture bought from Roseland...well made, stylish and excellent value for money. We were surprised how quickly both items were delivered, and how well packed they were. Considering where we live in adjacent to the company the time slot we were given was almost spot on...😊”

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Posted 4 years ago

“Quick delivery. Unfortunately one item was damaged on arrival (poorly delivered). Roseland were quick to respond and resolve with a replacement. Furniture looks good.”

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Posted 4 years ago

“We are delighted with our console table. Fantastic fast service. Thank you.”

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Posted 4 years ago

“Took a while to arrive. It's not solid oak and the top is a veneer which had a small tear at the back The frame , rear and base panels are all basic plywood. However it looks good and serves our purpose perfectly”

Helpful Report

Posted 4 years ago

“The book case was well wrapped with no damage on arrival. How ever on inspection the shelves and the back had not been completely finished. The painting had not been completed. On the whole we’re happy with the purchase as you can’t see the defects when the books are in place.”

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Posted 4 years ago

“Fabulous piece of furniture. Delivered quickly, well packaged and protected during transit. Reasonable pricing, highly recommend.”

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Posted 4 years ago

“Was very pleased with product and service. Could not have wished for more. Product was very well packaged as well. Well done. 👍👍”

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Posted 4 years ago

“Not the quality we were expecting for the price, much better quality furniture around, Stapled back board not solid oak , picture of item didn't reflect accurate colour. Stear clear from this if you want furniture worthy of the price.”

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Posted 4 years ago

“Good after sales communication regarding delivery. Simple ordering and free delivery unlike other companies where delivery charges were unclear.”

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Posted 4 years ago

“Extremely good service. The furniture is exactly what we wanted and would highly recommend.”

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Posted 4 years ago

“I am pleased with the service from Roseland Furniture.”

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Posted 4 years ago

“Really sturdy and smart range. Feels well made. Plenty of packaging so easy to take upstairs and unpack in situ. Will buy the chest of drawers next and considering range for living room as well. Very pleased.”

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Posted 4 years ago

“I was very pleased with my Roseland bookcase. Just what I wanted in colour and style. It suits my needs perfectly. I will definitely order from you again.”

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Posted 4 years ago

“We have bought from Roseland before and have always been delighted with the quality of the product and standard of service. Our latest purchase has been delayed due to the COVID crisis but Roseland has always responded within 48 hours to our delivery questions. At the present time we have been waiting for our delivery much longer than expected but I still keep faith with this company because of past experience and excellent value for money. If you want value for money then support this Cornish company.”

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Posted 4 years ago

“Very pleased with our purchase. Just as we expected. Delivered with care and in time.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews