Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a side table with marble top . On arrival marble top broken.”

Helpful Report

Posted 3 years ago

Hello Wendy O'Dwyer We are sorry your item arrived with the marble broken, I can see that customer services offered an exchange for you however, the option to return was taken. We apologise that we did not meet your expectations. Kind regards Roseland

Posted 3 years ago

“So beautiful and very good quality”

Roseland Furniture 5 star review on 30th January 2022

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Posted 3 years ago

“Efficient service. The item was very carefully packed so was undamaged despite the outer packaging being somewhat battered.”

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Posted 3 years ago

“Excellent quality furniture at affordable prices. Great customer service and delivery”

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Posted 3 years ago

“Really pleased with my purchase, really comfortable and looks good. Delivered was prompt and well packaged.”

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Posted 3 years ago

“Very easy to order came really quick and oh my it looks fantastic”

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Posted 3 years ago

“Great service and product purchased very pleased with it”

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Posted 3 years ago

“Excellent communication - delivered way way way before expected and it’s a beautiful sofa - thank you!”

Roseland Furniture 5 star review on 28th January 2022

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Posted 3 years ago

“I was happy with the service but sadly not the sofa. The cushion on the chaise end of the sofa was too short and wouldn’t lush all the way to the back of the sofa. This meant when you sat on it your bottom would sink down lower than your feet. I sent an email and was initially told it was part of the design. After escalating the matter to management I received an apology for the design fault and was advised it would be reported back to the manufacturer. I was offered £50 if I kept the sofa or a free return. I opted for the return but appreciated the gesture.”

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Posted 3 years ago

“Well made very happy with purchase”

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Posted 3 years ago

“Easy to order and delivery quicker than advised. Chair not as soft and comfy as advertised though.”

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Posted 3 years ago

“Our tv stand is good quality and delivered promptly, well done Roseland”

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Posted 3 years ago

“Great piece of furniture, exactly as described. They need to change delivery company tho, the guy dumped the destroyed box in the middle of my drive in the pitch black and sprinted back to his van! Thankfully the furniture was well protected inside the box.”

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Posted 3 years ago

“We are delighted with our tv cabinet. Everything from order to delivery was very good & the delivery guys were brilliant, thankyou!”

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Posted 3 years ago

“Love my furniture!! and well packaged!!”

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Posted 3 years ago

“Very pleased with the side board but not happy with delivery it’s no good letting people know on the day of delivery when people work and there’s no way of changing the delivery day and the delivery turned up 2 hours earlier than the time given by text”

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Posted 3 years ago

“My table came within a couple of days,and I love it”

Roseland Furniture 5 star review on 27th January 2022

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Posted 3 years ago

Hello Sandra, Your table looks great & love the vase, thank you for taking the time to post a 5* review. Kind regards Roseland

Posted 3 years ago

“Really happy with service and products purchased. Communication excellent. Kept informed regarding delivery and time throughout. Would rate 10/10 Thankyou.”

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Posted 3 years ago

“Very good customer service. Bought the Alfie chaise sofa in Emerald - stunning!”

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Posted 3 years ago

“A good-value ivory coloured console which I am really pleased with. It has curved front legs which match the curve of the top. It is elegant which is what I hoped for (a risk when buying furniture online without seeing it!). The unit is a very pale grey in some lights. Despite us being novices, we put the unit together without any issues. I changed the knobs to match another piece of furniture and added LED lighting strips to the back to highlight the drinks on the console.”

Roseland Furniture 5 star review on 26th January 2022

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Posted 3 years ago

Dear Jacqui Joyce Thank you for the great review, the piece looks lovely, we are delighted you like it. Kind regards Roseland

Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews