Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very excited when I received my chatsworth tv cabinet and now we ordered a matching sideboard unfortunately it has a crack at the back, I reported this can’t replace( now discontinued) or refund and can’t return the TV set, I’m stuck in limbo.”

Helpful Report

Posted 3 years ago

Hello Ashley Pinto, We are sorry that there is a long wait for our new stock. I can see our customer service team offered the options available and a partial refund was accepted. We are happy that we came to a resolution. Kind regards Roseland

Posted 3 years ago

“To expensive”

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Posted 3 years ago

“I love the new tv stand the best bit it was already built I recieved it on time lovely.peice of furniture”

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Posted 3 years ago

“The two front legs are identical, but after assembly the right leg is 1cm off the ground and we have to support it with 2 beer mats. This means that the chair has not been properly constructed. We have put the chair in various places and it makes no difference. This is most unsatisfactory and we would like to have your opinion.”

Helpful Report

Posted 3 years ago

Hello John Newman We are sorry that the item has not met expectations, we have not had any communication about this from you. We will send a private email to you about this. Kind regards Roseland

Posted 3 years ago

“Looks good on line but was worried about how good the padding would be.”

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Posted 3 years ago

Hello, Thank you for the feedback. We have contacted you about your concern. Kind regards Roseland

Posted 3 years ago

“My tv unit came assembled and in excellent condition and extremely packed for purpose. Good solid and quality wood.”

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Posted 3 years ago

“Ordered 2 sofas back mid November missed Christmas cut of day by 2 days , no delivery date given until mid January saying delivery would be week commencing 31st January , still waiting after numerous phone calls to them , very stressful purchase, thought I would support local businesses, how wrong could I have been , would never use them again.”

Helpful Report

Posted 3 years ago

Hello Karen Strout, We are sorry there has been a delay in your item getting to you, we will contact you directly about this. Kind regards Roseland

Posted 3 years ago

“Advertised as black with white hands the Jazzhands sideboard we received is a cobbled together poor example with beautifully nicled finished hands.”

Helpful Report

Posted 3 years ago

Hello Robert Hutcheson, Sorry to hear you are not completely happy with your item. We will contact you directly for more information. Kind regards Roseland

Posted 3 years ago

“We purchased a lovely little sideboard to complete our dining room and it was just what we wanted! It arrived quickly and was well packaged.”

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Posted 3 years ago

“I am very happy with the service I received. Good price. Excellent protective wrapping for delivery.”

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Posted 3 years ago

“Beautiful well-made furniture. I've purchased both a small oak dressing table and a small oak sideboard from them. Superb items, arrived really promptly with no fuss whatsoever even though I live in Northern Scotland and I didn't even have to assemble them myself! Three cheers for Roseland Furniture.”

Roseland Furniture 5 star review on 3rd February 2022

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Posted 3 years ago

“I looked for months for the right tv unit, colour, size etc. I finally found it on Roselandfurniture Furniture and cheaper than a lot of other companies. Although delivery was quoted as 4-6 weeks, it was delivered within a week of ordering. I am so pleased with it and it fits perfectly in the living room space. Well done Roselandfurniture, I have recommended you to all my family and friends. Thank you.”

Helpful Report

Posted 3 years ago

“Console table arrived badly damaged due to the item being poorly packaged, with the separation of pieces only covered in brown paper. We have returned item for a refund.”

Helpful Report

Posted 3 years ago

Hello, We were very sorry to see this, we do not expect our items to arrive in this way. I can see my colleague has arranged a collection for you. Kind regards Roseland

Posted 3 years ago

“It’s the first time I’ve dealt with Roseland Furniture, and I couldn’t be more impressed. The process was quick and easy from a well planned website. Communication throughout was excellent. The bed arrived very well packed, and assembly was easy. We had the painted finish and each piece was individually wrapped so there wasn’t a mark on it. I’m very pleased and would happily shop with them again.”

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Posted 3 years ago

“Fantastic service and the quality of the chair is excellent!”

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Posted 3 years ago

“Fabulous. Incredible delivery time. Under 24 hrs”

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Posted 3 years ago

“The sideboard with baskets looks lovely and is perfect for our rustic snug. My only slightly negative comment is that the wood used for the construction of the drawers is quite thin. This would not however deter me from buying this piece of furniture. Delivery was extremely efficient and the unit was very well packed.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your feedback, we are pleased you like your item. We do hope we can be of service again. Kind regard, Roseland

Posted 3 years ago

“Absolutely brilliant service quick delivery and phoned to tell me with a delivery date I have bought from Roseland before and their quality of furniture is a solid 10 out of 10 !! 👍🏽👍🏽”

Roseland Furniture 5 star review on 2nd February 2022

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Posted 3 years ago

Hello, Lovely, your bookcase looks great. Thank you for the photo and the 5* review. We hope we can be of service again. Kind regards Roseland

Posted 3 years ago

“Good quality product. Very efficient and speedy service.”

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Posted 3 years ago

“Great service with prompt delivery. Was a little worried ordering chair of Internet but colour was spot on and chair is comfy. Would buy again”

Roseland Furniture 5 star review on 1st February 2022

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Posted 3 years ago

Hello, Thank you for the great review, the chair looks good, we are delighted you like it. Kind regards Roseland

Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews