Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service. Response to queries is rapid and informative. Very happy with what I have received from them.”

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Posted 3 years ago

“Ordering straightforward, good communication and fast delivery. Sofa as advertised, well packaged, delivered in agreed slot. All good, thank you.”

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Posted 3 years ago

“Lovely table, fab quality, excellent service.”

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Posted 3 years ago

“Very pleased with my armchair. No complaints. Good service.”

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Posted 3 years ago

“From ordering to the delivery was incredibly quick, communication with Roseland and the delivery company was excellent and clear. Most importantly the side table I ordered is perfect”

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Posted 3 years ago

“Bad communication. Goods delivered 7 days after ordering (from a different company). 4 days later an email arrived from Roseland saying goods had been dispatched. Never heard anything more.”

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Posted 3 years ago

Hello Peter Chapman, Thank you for your feedback, the item ordered was a direct delivery from the supplier. ther may have been a short delay at the time due to teh extra 2 bank holiday days, delivery is under normal circumstances 3-5 working days. We apologise our email arraived later, this would also be due to the Christmas & New Year holidays. Kind regards Roseland

Posted 3 years ago

“Great service, console table was dispatched and received within 3 days. Good quality and as per illustration. Very pleased with service and product.”

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Posted 3 years ago

“A lovely piece of furniture, well finished and very elegant. It came very well packed with no sign of any damage en route. We liked it so much we have now ordered a mini sideboard to match. The lady that answered the phone and took the order was very pleasant and very helpful. We look forward to ordering again from you in future. Thank you Roseland.”

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Posted 3 years ago

“Good quality chairs BUT did need a little effort to assemble.”

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Posted 3 years ago

“I have 3 items from Roseland Furniture and have very good indeed, very useful thank you, Roseland.”

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Posted 3 years ago

“Speedy delivery, well packaged and well made sturdy blanket box. Just what I needed.”

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Posted 3 years ago

“Excellent piece of furniture, well made and expertly packed and delivered. Whilst expensive you only get what you pay for. Would definitely recommend Roseland Furniture.”

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Posted 3 years ago

“Ordered a mattress, said would be 3-5 working days delivery, didn’t hear anything at day so so gave them a email, quick response but to say it’s actually 7-10days and that the website was wrong! Eventually when the mattress came it came without a email update so no one was home for the delivery. The mattress it’s self however is great.”

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Posted 3 years ago

Hello We apologise for the wrong information being on our webpage, this has now been rectified. You should have been informed by the delivery company of your pending delivery, we are sorry if this did not happen. We are pleased that you do like your item. Kind regards Roseland

Posted 3 years ago

“I have now purchased 5 pieces of bedroom furniture from Roseland Furniture and the service has been excellent. Lots of communication regards the delivery. Very quick at answering questions I had about the wardrobes I purchased. Will certainly use them again.”

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Posted 3 years ago

“Really fast delivery without any issues. Our bed looks amazing!”

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Posted 3 years ago

“Love the table just what I was looking for, Good quality arrived in excellent condition very good packaging.”

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Posted 3 years ago

“Furniture shop good when item didn't arrive was dealt with immediately”

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Posted 3 years ago

“Stunning contemporary lamp table. Very pleased with both price & delivery.”

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Posted 3 years ago

“Finish on the book case is shabby. Disappointed with the overall quality for the price.”

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Posted 3 years ago

Dear Donna Harris, We are sorry you are disappointed with your purchase, we have not yet had any contact about any issues with your item. Please contact us at info@roselandfurniture.com to let us know how we can help resolve any issues for you. Kind regards Roseland

Posted 3 years ago

“Very pleased”

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Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews