Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the swift delivery. Really well packed. Love the side table, really sturdy and well made.”

Helpful Report

Posted 3 years ago

“The item was as expected, but I was disappointed when I went to purchase a matching bedside cabinet, within a week or so of purchasing this item, that they were no longer available. I didn't want to order 2 in case I needed to return the items. This has left me in an awkward position of now wanting to return the item!”

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Posted 3 years ago

“Very pleased with the furniture and service.”

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Posted 3 years ago

“The design, size and colour of the bedside cupboard that I ordered were just right. The first one to arrive had many faults and the company were very professional and quick to sort out the matter of returning and replacing the item. The replacement had only one, minor, visible defect that I’m happy to live with. I won’t be purchasing anything else from Roseland Furniture because they are being let down by their manufacturer in Vietnam. At this price point the manufacturing standards seem too low. The raw material, wood, is poorly prepared with many ragged edges and surface defects. The sprayed paint finish barely covers the necessary surfaces. The overall effect is what I would describe as a slightly tacky ‘tourist piece’, something that looks lovely on the surface but look a little more carefully and be prepared for disappointment. It’s a pity that my confidence in this company to produce a reasonably made piece of furniture has been lost.”

Helpful Report

Posted 3 years ago

Good day Richard Selby We are sorry that this happened, I can see that this happened, I can see that my colleague has resolved this for you. Kind regards Roseland

Posted 3 years ago

“I am really pleased with the items I chose and also from the point of ordering to the point of delivery was really quick. Will order again just wish they had more items in stock”

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Posted 3 years ago

“Very classy furniture, very well made deep drawers good price paid”

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Posted 3 years ago

“Everything went according to phone call for delivery on time courteous and swift. Bed is exactly what I wanted. Thank you.”

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Posted 3 years ago

“We have had three lots of furniture now from Roseland everything perfect and the delivery can not fault it very pleased”

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Posted 3 years ago

“Nice piece of furniture, extremely well packaged, arrived within stated time, very pleased with our purchase”

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Posted 3 years ago

“Great service. Quick delivery and also took the unit upstairs which I really appreciated as it was very heavy. Friendly staff… so thumbs up all round.”

Helpful Report

Posted 3 years ago

“First delivery was badly damaged hence returned then second item was also damaged and then negotiated a price discount.”

Helpful Report

Posted 3 years ago

Hello Garry Sullivan, Thank you for your feedback. We are sorry that there were issues with your item, we are pleased we have come to a resolution for you. Kind regards Roseland

Posted 3 years ago

“Excellent. The product was exactly as described and feels of very good quality. It came well packaged. Assembly was easy and it looks great.”

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Posted 3 years ago

“Very good service and customer service. Quality of products are good. Trusted retailer.”

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Posted 3 years ago

“We have purchased three items of furniture, all as described. For the price the quality is excellent. Service and delivery was first rate. Very satisfied”

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Posted 3 years ago

“I ordered a very stylish bedside cabinet. Fast delivery, already assembled. Looks spot on. Job done. Would order from this retailer again.”

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Posted 3 years ago

“Excellent service and quick delivery on bed. Very pleased with quality too”

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Posted 3 years ago

“Nice service”

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Posted 3 years ago

“Excellent service and products”

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Posted 3 years ago

“Excellent products. Amazing service and delivered quickly. Even though it stated there would be a delay it still arrived within 2 weeks”

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Posted 3 years ago

“Good furniture,price and swift service. Very pleased.”

Helpful Report

Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews