Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Furniture was left outside the house while we were indoors. Absurd and careless. In winter! No communication at all from the delivery company. I would not recommend simply based on the appalling delivery services. Not sure yet about the furniture itself, not used yet.”

Helpful Report

Posted 3 years ago

We are sorry to hear you were let down by the delivery, we have passed your comments on to teh company as feedback for them to consider. Kind regards Roseland

Posted 3 years ago

“The Product is Excellent. However, the delivery courier and after care service was appalling when I complained about it being left on the doorstep. All they did was copy from their website regarding deliveries. No sympathetic attitude at all”

Helpful Report

Posted 3 years ago

“Good product, prompt delivery.”

Helpful Report

Posted 3 years ago

“Prompt delivery after it was originally out of stock. Great quality furniture. Would always look at Roseland whenever I'm furniture hunting.”

Helpful Report

Posted 3 years ago

Hello Bernard McFee Thank you for the great review, we do hope to hear from you again. Kind regards Roseland

Posted 3 years ago

“ordered a Windsor IVORY small sideboard, it arrived and it was nothing like the colour on the website, more pale grey. I then informed them of such told to repack the item and wait for their delivery service to collect it. They use a company called XPD who never came to collect it the first time, useless App they ask to download where you CANNOT track them! Second time reallocated and again did not turn up, guess it was third time lucky, took over a week and half before it was picked up. Had to pay an extra £20 for collection after having spent £259.95 on the product!”

Helpful Report

Posted 3 years ago

Hello Maryse Goater We are sorry the courier did not collect the item when we booked iot. We will contact you shortly about this. Please respond so we can communicate directly. Kind regards Roseland

Posted 3 years ago

“Online ordering and very good at keeping you up to date with what is happening with your order”

Helpful Report

Posted 3 years ago

Hello Jill Marcantel We are pleased that you found ordering online easy, thank you for taking the time to place a 5* review. Kind regards Roseland

Posted 3 years ago

“Fast delivery, , on time.”

Helpful Report

Posted 3 years ago

Hello Sue Reeves, We are pleased your item was delivered quickly and on time, we do hope you enjoy it. Kind regards Roseland

Posted 3 years ago

“Speedy delivery of an extremely well-packaged bedside table.”

Helpful Report

Posted 3 years ago

Hello, We are pleased that all went well with your item, thank you for taking the time to place a 5* review. Kind regards Roseland

Posted 3 years ago

“lovely coffee table, just the right size for my living room.”

Helpful Report

Posted 3 years ago

Hello, We are very pleased you love your coffee table, thank you for the 5*'s we do hope we can be of service in the future. Kind regards Roseland.

Posted 3 years ago

“High quality at a reasonable price. Shipping was really quick too.”

Helpful Report

Posted 3 years ago

Dear Dave Pace Thank you for taking the time to place a 5* review. We are pleased you like the item you cose. Kind regards Roseland

Posted 3 years ago

“Great choice, in stock, prompt delivery.”

Helpful Report

Posted 3 years ago

Hello We are pleased you found our service to your expectations. We do hope to be of service in the future. Kind regards Roseland

Posted 3 years ago

“Fantastic to deal with from start to finish. There was a blip with my transaction but this was dealt with professionally. Will definitely be purchasing from them again.”

Helpful Report

Posted 3 years ago

Hello Jean Atkin We are delighted you had a great experience with us, we are glad we were able to get things sorted out for you efficiently. Kind regards Roseland

Posted 3 years ago

“High quality furniture with quick and reliable delivery.”

Helpful Report

Posted 3 years ago

Hello, Karen Helgadottir Thank you for taking the time to place a 5* review, we are pleased we met your expectations. Kind regards Roseland

Posted 3 years ago

“quality product”

Helpful Report

Posted 3 years ago

Dear Margaret Hamer Thank you for the 5* review, we do hope to be of service in the future. Kind regards Roseland

Posted 3 years ago

“My dining table still hasn’t arrived yet.”

Helpful Report

Posted 3 years ago

Hello, Thank you for the feedback, we can see that your table has indeed been delivered. We do hope all is well with it. Kind regards Roseland

Posted 3 years ago

“Super packaging, delivered with care and consideration. Very pleased with the product, well made and love the colour.”

Helpful Report

Posted 3 years ago

Hello Corinne Burns Thank you for the lovely review, we are super pleased you love your item and we do hope to be of service to you again soon. Kind regards Roseland

Posted 3 years ago

“Sideboard is great however I couldn’t give it 5 stars as the delivery service was terrible, 1 hour late, the box was filthy abd then dumped and left on a cream carpet. I spent the evening cleaning my carpets after the delivery!”

Helpful Report

Posted 3 years ago

Hello We are very sorry the delivery was not as expected, we will contact you directly about your delivery. Please respond so we can look into this for you. Kind regards Roseland

Posted 3 years ago

“Excellent value for money and very prompt delivery”

Helpful Report

Posted 3 years ago

Hello John Dix We are pleased that you found us to your expectations. Thank you for the 5* review. Kind regards Roseland

Posted 3 years ago

“Brilliant nest of tables, and very good value for money .Love them”

Helpful Report

Posted 3 years ago

Hello Carole Carter, We are delighted you love your tables. Thank you for taking the time to place a 5* review. Kind regards Roseland

Posted 3 years ago

“Very good quality and service”

Helpful Report

Posted 3 years ago

Dear Claire Parker Thank you for the review, we are pleased we met expectations. Kind regards Roseland

Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews