Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,939 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

Roseland Furniture 5 star review on 3rd August 2022

Anonymous

529

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely table. Arrived assembled and all I had to do was take it out the box. Well packaged and delivered quickly. Excellent quality item.”

Roseland Furniture 5 star review on 12th January 2022

Helpful Report

Posted 3 years ago

Hello, Thank you for the lovely feedback and the photo of your item, it looks lovely in place, love the lamp too. We are super happy you like the item. Kind regards

Posted 3 years ago

“We were disappointed with the delivery times of the two products we ordered. The website claimed that delivery would be 5-10 working days from dispatch. When I contacted Roseland Furniture to query when our order would be delivered, they confirmed dispatch on 9th December so we had expected our order to arrive before Christmas and were disappointed that it wasn't delivered until 4th January. One package was wet at one end and appeared to have been stored in damp conditions.”

Helpful Report

Posted 3 years ago

Hello Catherine Signorini We are sorry to hear that the delivery did not meet expectations. We will email you shortly to discuss this. Kind regards Roseland

Posted 3 years ago

“Unfortunately, the item of furniture arrived with a missing part and we are still attempting to get a refund”

Helpful Report

Posted 3 years ago

Hello Carol Tubby, We are sorry about this, we have contacted you and we are still awaiting a reply to our query. Kind regards

Posted 3 years ago

“Entirely satisfied with my Roseland purchasing experience from ordering to delivery.”

Helpful Report

Posted 3 years ago

Dear Stephen Cleaver Thank you for the lovely review, we are very pleased we met all expectations. Kind regards Roseland

Posted 3 years ago

“Lovely 2 seater sofa, very comfortable and looks great. Colour is fantastic, matches pictures on site(ice grey). Well done Roseland Furniture, happy customer.”

Helpful Report

Posted 3 years ago

Hello Allison Terry We are super happy that you love your item, they are lovely. We do hope we can be of service in the future. Kind regards Roseland

Posted 3 years ago

“High quality stylish piece of furniture. Good service. Prompt delivery. Actually looks better than the pictures on line. Very functional as well.”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to review us 5*. We are delighted that you like your item. We do hope we can be of service in the future. Kind regards Roseland

Posted 3 years ago

“Love the Lanner mini bookcase, shame about the delayed delivery !!!”

Helpful Report

Posted 3 years ago

Hello Thank you for your feedback, we are sorry there was a delay in delivery. We hope we can be of service in the future. Kind regards Roseland

Posted 3 years ago

“My second purchase from Roseland Furniture and I ordered this particular bookcase at the beginning of November. The staff were very helpful, kept well informed with delivery times.”

Helpful Report

Posted 3 years ago

Hello Thank you for taking the time to place a 5* review, we are happy that we have met your expectations. kind regards Roseland

Posted 3 years ago

“The furniture we received is lovely,however we only received half of out order and now having to wait another 6 weeks for the rest of it and haven't been updated much on what is happening with the missing items.”

Helpful Report

Posted 3 years ago

Hello, We are pleased that you like the item received, we have emailed you directly about the remaining part of your order. Kind regards Roseland

Posted 3 years ago

“Nice looking piece of furniture. Efficiently delivered. It’s a good size for an average sized sitting room. Very happy with it.”

Helpful Report

Posted 3 years ago

Dear Vivien Sailsbury We are pleased you like your item and delivery went well. Thank you for taking the time to place a review. Kind regards Roseland

Posted 3 years ago

“The furniture arrived before Christmas and the 2 sofa’s are so comfortable”

Roseland Furniture 5 star review on 4th January 2022

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Posted 3 years ago

Hello Bryan Miller We are very happy you like your item, it looks great in place. It is always nice to see our pieces in their new homes. Kind regards Roseland

Posted 3 years ago

“The chairs are absolutely stunning, im so pleased”

Helpful Report

Posted 3 years ago

Hello Isabel Leslie We are super happy you love your chairs, thank you for taking the time to place a 5* review. We hope to be of service in the future. Kind regards Roseland

Posted 3 years ago

“Excellent product, excellent service.”

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Posted 3 years ago

Hello Jane Hall, Thank you for taking the time to place a 5* review, we are pleased we met expectations. Kind regards Roseland

Posted 3 years ago

“Can't review as I havn't received any of my orders!!”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for your feedback, I believe that this initial invite is about the experience of shopping with us. the items are made to order and the lead time is 4-6 weeks. Kind regards Roseland

Posted 3 years ago

“Pleasantly surprised by the quality of the wooden TV unit I ordered. It was well packaged and in perfect condition. I needed a tv unit small enough to fit in my narrow alcove and this did the job perfectly. Really nice quality wood too, it fits a 32 inch TV on easily.”

Roseland Furniture 5 star review on 3rd January 2022

Helpful Report

Posted 3 years ago

Dear Philippa Thank you for the 5* review, we are very pleased you like your item, the TV stand looks great in situ. We hope to be of service in the future. kind regards Roseland

Posted 3 years ago

“I can only admire the way Roseland Furniture Customer Services dealt with my request regarding my recent order. The item I purchased was received when it was available, and i was advised when it would be delivered-- as it was. The service was excellent and the item was exceptionally well packaged. Thank you Roseland. Veronica Mc Culloch”

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Posted 3 years ago

“Recently purchased a large Alba tv stand. It arrived within days of ordering and was exactly as expected”

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Posted 3 years ago

Dear Anita Toye We are delighted you love your Alba item, we are happy that we met expectations. Kind regards Roseland

Posted 3 years ago

“Still not had it!! Ordered nearly two weeks ago!!”

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Posted 3 years ago

Hello Richard Morton, We apologise for the failure to deliver on time, we have sent this feedback to the delivery company and asked they resolve this asap. Kind regards Roseland

Posted 3 years ago

“The people at roseland furniture take such great care with their customers. Their products are great value and well Made. Recommended”

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Posted 3 years ago

“Provided great service nice quick delivery even before Christmas pjs high was fab”

Helpful Report

Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,939 reviews