Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality stylish piece of furniture. Good service. Prompt delivery. Actually looks better than the pictures on line. Very functional as well.”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to review us 5*. We are delighted that you like your item. We do hope we can be of service in the future. Kind regards Roseland

Posted 3 years ago

“Love the Lanner mini bookcase, shame about the delayed delivery !!!”

Helpful Report

Posted 3 years ago

Hello Thank you for your feedback, we are sorry there was a delay in delivery. We hope we can be of service in the future. Kind regards Roseland

Posted 3 years ago

“My second purchase from Roseland Furniture and I ordered this particular bookcase at the beginning of November. The staff were very helpful, kept well informed with delivery times.”

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Posted 3 years ago

Hello Thank you for taking the time to place a 5* review, we are happy that we have met your expectations. kind regards Roseland

Posted 3 years ago

“The furniture we received is lovely,however we only received half of out order and now having to wait another 6 weeks for the rest of it and haven't been updated much on what is happening with the missing items.”

Helpful Report

Posted 3 years ago

Hello, We are pleased that you like the item received, we have emailed you directly about the remaining part of your order. Kind regards Roseland

Posted 3 years ago

“Nice looking piece of furniture. Efficiently delivered. It’s a good size for an average sized sitting room. Very happy with it.”

Helpful Report

Posted 3 years ago

Dear Vivien Sailsbury We are pleased you like your item and delivery went well. Thank you for taking the time to place a review. Kind regards Roseland

Posted 3 years ago

“The furniture arrived before Christmas and the 2 sofa’s are so comfortable”

Roseland Furniture 5 star review on 4th January 2022

Helpful Report

Posted 3 years ago

Hello Bryan Miller We are very happy you like your item, it looks great in place. It is always nice to see our pieces in their new homes. Kind regards Roseland

Posted 3 years ago

“The chairs are absolutely stunning, im so pleased”

Helpful Report

Posted 3 years ago

Hello Isabel Leslie We are super happy you love your chairs, thank you for taking the time to place a 5* review. We hope to be of service in the future. Kind regards Roseland

Posted 3 years ago

“Excellent product, excellent service.”

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Posted 3 years ago

Hello Jane Hall, Thank you for taking the time to place a 5* review, we are pleased we met expectations. Kind regards Roseland

Posted 3 years ago

“Can't review as I havn't received any of my orders!!”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for your feedback, I believe that this initial invite is about the experience of shopping with us. the items are made to order and the lead time is 4-6 weeks. Kind regards Roseland

Posted 3 years ago

“Pleasantly surprised by the quality of the wooden TV unit I ordered. It was well packaged and in perfect condition. I needed a tv unit small enough to fit in my narrow alcove and this did the job perfectly. Really nice quality wood too, it fits a 32 inch TV on easily.”

Roseland Furniture 5 star review on 3rd January 2022

Helpful Report

Posted 3 years ago

Dear Philippa Thank you for the 5* review, we are very pleased you like your item, the TV stand looks great in situ. We hope to be of service in the future. kind regards Roseland

Posted 3 years ago

“I can only admire the way Roseland Furniture Customer Services dealt with my request regarding my recent order. The item I purchased was received when it was available, and i was advised when it would be delivered-- as it was. The service was excellent and the item was exceptionally well packaged. Thank you Roseland. Veronica Mc Culloch”

Helpful Report

Posted 3 years ago

“Recently purchased a large Alba tv stand. It arrived within days of ordering and was exactly as expected”

Helpful Report

Posted 3 years ago

Dear Anita Toye We are delighted you love your Alba item, we are happy that we met expectations. Kind regards Roseland

Posted 3 years ago

“Still not had it!! Ordered nearly two weeks ago!!”

Helpful Report

Posted 3 years ago

Hello Richard Morton, We apologise for the failure to deliver on time, we have sent this feedback to the delivery company and asked they resolve this asap. Kind regards Roseland

Posted 3 years ago

“The people at roseland furniture take such great care with their customers. Their products are great value and well Made. Recommended”

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Posted 3 years ago

“Provided great service nice quick delivery even before Christmas pjs high was fab”

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Posted 3 years ago

“Very well made, solid oak furniture and attractive to look at. Would highly recommend Roseland Furniture.”

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Posted 3 years ago

“Perfect fit”

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Posted 3 years ago

“I've ordered two pieces of furniture from you. To date no delivery has been made. Well according to XPD they tried to deliver today 31.12.21 with the word carded. I was at home all day waiting, checking the location and yet had the audacity to email a card to me. Not happy at all”

Helpful Report

Posted 3 years ago

Hello Teresa Berek-Smith Thank you for the feedback. We are sorry that the delivery has let you down, we have contacted the company on your behalf for an explanation. Kind regards Roseland

Posted 3 years ago

“Lovely bookcase. A little lightweight but once full seems perfectly sturdy. It was difficult to find one that fitted the small space i had but this was perfect.”

Helpful Report

Posted 3 years ago

“We bought a coffee table on preorder was told it could be up to 7 weeks for delivery which didn't bother us as we are waiting for other furniture to arrive Arrived a lot sooner and was just what we wanted it is lovely and plenty of storage”

Helpful Report

Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews