Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,939 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

Roseland Furniture 5 star review on 3rd August 2022

Anonymous

529

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very difficult to write a review when I am STILL waiting on my delivery . I know the furniture will be nice but absolutely disgusted at length of time and the rubbish courier company they use. Lack of communication and no one ever responding with a solution . I won't be buying from Roseland again due yo the courier service they use.”

Helpful Report

Posted 4 years ago

Hello Claire Reid Thank you for your comments, we can see that the courier have contacted you on the 16th regards your delivery. We have emailed you with the information . Please do respond to the courier to confirm delivery . Kind regards Roseland

Posted 4 years ago

“The delivery was quick, however the product quality is not worth the money.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your feedback, we are sorry to hear that you are unhappy with your item. We will contact you via email about this. Please do respond so we can resolve any issue you have. Kind regards Roseland

Posted 4 years ago

“Really pleased with the items bought. Excellent delivery service.”

Helpful Report

Posted 4 years ago

Hello, We are delighted you like your items, thank you for taking the time to leave a 5* review. We hope to be of service in the future. kind regards Roseland

Posted 4 years ago

“Delighted with quality of furniture”

Helpful Report

Posted 4 years ago

Dear Catherine Mackay Thank you for taking the time to place a 5* star review, we are very happy that you like your item. Kind regards Roseland

Posted 4 years ago

“We bought a three cupboard/3 drawer white unit with an oak top. It arrived pre-assembled which was a huge bonus as it was 'ready to go'. The construction is sturdy and generally it's very well made for the price - including the lovely oak top. However, the decent quality of the unit is marred by the awful finish to the rest of the it, which looks as if a 10 years old child had been given a spray gun with white paint to finish it off. The white paint is patchy - in some places looking a satin finish and in others a matt effect - there are also areas where you can almost see the MDF wood underneath. Also, the unit was covered in an overspray white 'dust' which hadn't been cleaned off in production. Worst of all, on an area of about 2 sq. cms on one of the doors, the paint had peeled off altogether so I had to carefully apply Tippex solution to cover up the bare wood. Fortunately, this doesn't show too much from a standing position unless you know it's there. The unit is obviously 'Made in China' and whilst the overall product quality is acceptable to good it's let down by minimal quality control at the final stage. Would I buy again? Probably, yes although you may get a good or a bad one - if bad, you can always return it”

Helpful Report

Posted 4 years ago

Hello Steven Roberts Thank you for your feedback. We are sorry to hear there are some issues with your item, We will contact you on this matter via email. Please do respond so we can communicate directly. Kind regards Roseland

Posted 4 years ago

“Although the delivery became a problem , it did get sorted out in the end. When we finally receive the sofa we found it very hard when sitting on it. We are hoping over time the seating will soften. The only other issue we have the buttons in the back are all over and not in a straight line. Besides that the sofa if exceptable.”

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Posted 4 years ago

“Excellent service and quick delivery. Product seems very well made”

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Posted 4 years ago

“It’s a great shame that you can’t store dvds on there side in the draws. Just a fraction too short. Bad planning !!”

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Posted 4 years ago

“Good value for money. Arrived well packed and within delivery window.”

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Posted 4 years ago

“Pleased with the service and quality of items purchased. Sandra”

Helpful Report

Posted 4 years ago

“Good quality and excellent service.”

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Posted 4 years ago

“Not delivered yet”

Helpful Report

Posted 4 years ago

Hello Robert Blundell, The delivery company have your item and will contact you shortly to arrange this with you. We contacted you recently via email with regards to this. Kind regards Roseland

Posted 4 years ago

“Unable to give a review at the moment as goods not yet received”

Helpful Report

Posted 4 years ago

Dear Lesley We have looked into your delivery and the courier have contacted you with a delivery day. We will contact you shortly about this. Kind regards Roseland

Posted 4 years ago

“poor quality for the money...held together with staples”

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Posted 4 years ago

“Very pleased.Very quick delivery too.”

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Posted 4 years ago

“Easy online ordering, kept well informed of delivery, slim grey bookcase as described very pleased”

Roseland Furniture 5 star review on 23rd August 2021

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Posted 4 years ago

“Beautifully made would have been easier with casters as its really heavy..thankyou.”

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Posted 4 years ago

“Still to receive my Oak Dresser despite having chased the courier company twice by email. So unable to rate the piece of furniture as I haven't seen it yet. Very disappointed still to be waiting for delivery.”

Helpful Report

Posted 4 years ago

Hello, We have contacted you via email with regards to your delivery. The courier will be contacting you very soon to arrange this with you. Kind regards Roseland

Posted 4 years ago

“I ordered a tv stand a few weeks ago, which I did a review on, and I was so thrilled with the craftsmanship and quality of it that i ordered the matching nest of tables! They are brilliant, sturdy and very good looking. Thrilled with them.”

Helpful Report

Posted 4 years ago

“Furniture arrived on time and well packaged - there was a slight damage to the bottom front of the sideboard Roseland apologised and offered either a replacement or £50 refund. The colour wasn't quite what I'd envisaged, however, Roseland agreed to take the furniture back and give a full refund (colour has since grown on me and we've kept it). The only thing I can think of I would have liked would be a paint colour sample for the painted furniture. I would definitely order from them again, and intend to do so.”

Helpful Report

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,939 reviews