Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality. And design.”

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Posted 4 years ago

“Excellent products and service. Would definitely order from here again.”

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Posted 4 years ago

“Hi I would not hesitate to recommend your company to anyone who is looking for quality products and service thank you Margaret kelly”

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Posted 4 years ago

“Not good value for money. Drawers do not fit properly, gaps plus, plus.”

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Posted 4 years ago

Thank you for review. I am sorry to hear this. I have checked our records and can see that you have not been in contact with us to report this, so that we can look at resolving this for you. Please email info@roselandfurniture.com and the customer service team will be able to assist. Kind regards Roseland Furniture

Posted 4 years ago

“Lovely oak top,well made,quick delivery.Only complaint is delivery service, old fashioned ,no contact number no communication re delivery time,very poor.Left me very stressed.”

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Posted 4 years ago

Hello Jan Branton We are pleased that you like your item and we are sorry that the delivery did not meet expectations . Our delivery partners are supposed to contact the customer either the evening before or on the day , I am sorry that this was not done for you. Kind regards Roseland

Posted 4 years ago

“Furniture very good. Very pleased with my purchase. Delivered on time. Definitely deserves 5 star.”

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Posted 4 years ago

Hello, Thank you for taking the time to place a 5* review, we are delighted you like your item. We hope we can be of service in the future. Kind regards Roseland

Posted 4 years ago

“Very good quality and value for the money.”

Roseland Furniture 5 star review on 24th August 2021

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Posted 4 years ago

Dear Mark Alcock We are pleased you like your item, thank you for taking the time to place a 5* review. We hope we can be of service in the future. Kind regards Roseland

Posted 4 years ago

“very pleased with my wardrobe it looks great”

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Posted 4 years ago

Hello, Thank you for your comments and taking the time to place a review. We hope to hear from you again in the future. Kind regards Roseland

Posted 4 years ago

“The furniture arrived on time and looking every bit as good as we had hoped. There was minor damage caused during transit which was extremely quickly and satisfactorily rectified. Already looking at other furniture items within their catalogue.”

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Posted 4 years ago

Hello, Thank you for taking the time to place a review, we are very happy that you like your items. We are more than happy to be of service to you again. Kind regards Roseland

Posted 4 years ago

“Really pleased with my wardrobe. It was easy to put together as the base was a complete piece and the doors were already hung on one panel. Nicely finished and smart. Delivery was also great. The guys turned up pin on time so no waiting around. Very good experience all round”

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Posted 4 years ago

Dear Estelle Pratt, Thank you for taking time to place a 5* review and a photo of your item in situ, it looks great. We are very pleased your experience with us has been good and we very much look forward to hearing from you again soon. Kind regards Roseland

Posted 4 years ago

“We are delighted with our purchase. Quality is good. Have already recommended to friends.”

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Posted 4 years ago

Hello Graham Cole, Thank yo for your kind comments and recommendations. We are very pleased you like your item. We look forward to hearing from you in the future. Kind regards Roseland

Posted 4 years ago

“Quality chest of drawers very pleased and came promptly”

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Posted 4 years ago

Hello Lynn Minns Thank you for your 5* star review and taking the time to place it. We are very pleased you like you like your item. We hope to be of service in the future. Kind regards Roseland

Posted 4 years ago

“Excellent quality and service”

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Posted 4 years ago

Dear Shirley Francis, Thank you for taking time to place a 5* review, the item looks lovely in situ. We are delighted you love your item. Kind regards Roseland

Posted 4 years ago

“Excellent service brilliant product, very happy thankyou will shop with you again”

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Posted 4 years ago

Dear David Ibbotson, Thank you for your 5* review, we are very pleased you like your item and we look forward to hearing from you in the future. kind regards Roseland

Posted 4 years ago

“Easy ordering and really fast delivery of our bookcase. It looks fine, some of the joints aren’t quite perfect but given the low price, the quality is as good as we expected and the bookcase is just the right size for the awkward corner where we wanted to put it.”

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Posted 4 years ago

Hello Penny Sowter, Thank you for your comments and review. Please do contact us on info@roselandfurniture.com if there is an issue with your item as we would love to put this right for you. We are happy that you do like your item. Kind regards Roseland

Posted 4 years ago

“Very difficult to write a review when I am STILL waiting on my delivery . I know the furniture will be nice but absolutely disgusted at length of time and the rubbish courier company they use. Lack of communication and no one ever responding with a solution . I won't be buying from Roseland again due yo the courier service they use.”

Helpful Report

Posted 4 years ago

Hello Claire Reid Thank you for your comments, we can see that the courier have contacted you on the 16th regards your delivery. We have emailed you with the information . Please do respond to the courier to confirm delivery . Kind regards Roseland

Posted 4 years ago

“The delivery was quick, however the product quality is not worth the money.”

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Posted 4 years ago

Hello, Thank you for your feedback, we are sorry to hear that you are unhappy with your item. We will contact you via email about this. Please do respond so we can resolve any issue you have. Kind regards Roseland

Posted 4 years ago

“Really pleased with the items bought. Excellent delivery service.”

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Posted 4 years ago

Hello, We are delighted you like your items, thank you for taking the time to leave a 5* review. We hope to be of service in the future. kind regards Roseland

Posted 4 years ago

“Delighted with quality of furniture”

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Posted 4 years ago

Dear Catherine Mackay Thank you for taking the time to place a 5* star review, we are very happy that you like your item. Kind regards Roseland

Posted 4 years ago

“We bought a three cupboard/3 drawer white unit with an oak top. It arrived pre-assembled which was a huge bonus as it was 'ready to go'. The construction is sturdy and generally it's very well made for the price - including the lovely oak top. However, the decent quality of the unit is marred by the awful finish to the rest of the it, which looks as if a 10 years old child had been given a spray gun with white paint to finish it off. The white paint is patchy - in some places looking a satin finish and in others a matt effect - there are also areas where you can almost see the MDF wood underneath. Also, the unit was covered in an overspray white 'dust' which hadn't been cleaned off in production. Worst of all, on an area of about 2 sq. cms on one of the doors, the paint had peeled off altogether so I had to carefully apply Tippex solution to cover up the bare wood. Fortunately, this doesn't show too much from a standing position unless you know it's there. The unit is obviously 'Made in China' and whilst the overall product quality is acceptable to good it's let down by minimal quality control at the final stage. Would I buy again? Probably, yes although you may get a good or a bad one - if bad, you can always return it”

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Posted 4 years ago

Hello Steven Roberts Thank you for your feedback. We are sorry to hear there are some issues with your item, We will contact you on this matter via email. Please do respond so we can communicate directly. Kind regards Roseland

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews