Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought a Farrow cream tv stand. Roseland very kindly held on to it until I was able to take delivery. It arrived in perfect condition having been packed carefully. I would recommend Roseland to anyone.”

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Posted 4 years ago

“Few complaints, back was marked and would not come clean. Apart from that a nice piece of furniture.”

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Posted 4 years ago

“Very pleased with my furniture. Can’t fault ordering and delivery”

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Posted 4 years ago

“High quality furniture. Quick delivery & items always well packaged. Was missing a knob on one of my recent purchases but was quickly sent a new one after emailing. Can’t fault the customer service or quality of Roseland Furniture”

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Posted 4 years ago

“Easy ordering process. Great communication between dispatch and delivery. Will buy from Roseland again. Very happy.”

Roseland Furniture 5 star review on 27th August 2021

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Posted 4 years ago

“Very quick and efficient service . Very pleased with the bedside cabinets. 👍”

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Posted 4 years ago

“The product is of a really high quality and excellent value for money. The bench arrived on time. I would definitely purchase again from this company.”

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Posted 4 years ago

“Absolutely delighted with the drawer unit we purchased from Roseland. We couldn’t be happier. Thank you”

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Posted 4 years ago

“I didn’t know Roseland Furniture before but after doing a little research I went for it! Their process is seamless and the furniture delivery really fast. The product I ended up buying has a really good quality, made of real wood, with a really affordable price. I would recommend this shop based on my experience!”

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Posted 4 years ago

“Excellent furniture, just as described. Fast delivery too”

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Posted 4 years ago

“We received our sideboard promptly and discovered I'd ordered the wrong one. Roseland quickly arranged an exchange at no charge. Top notch quality and service”

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Posted 4 years ago

“Prompt supply of oak bedside chest of drawers. Good quality for the price, drawers a bit more lateral movement than ideal but OK. Good to be supplied with a choice of three styles of drawer handles.”

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Posted 4 years ago

“Excellent service and goods as usual”

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Posted 4 years ago

“Ordering on line very easy. Items received within two days and well packaged. Customer service afterward because of missing knobs not very good.”

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Posted 4 years ago

Hello. Thank you for your review and I am sorry to hear that you have not received the missing knobs yet. I can see that we have arranged to get some more sent out today. Kind regards Roseland Furniture

Posted 4 years ago

“Loved the furniture. Well worth the price paid. Excellent service and delivery.”

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Posted 4 years ago

“Very good satisfied delivered quickly thank you”

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Posted 4 years ago

“Quick delivery and well packed.”

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Posted 4 years ago

“Great service, item ordered arrived within two days and loved what I ordered. Will be ordering again when I need something.”

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Posted 4 years ago

“Delivery is very slow, 4 to 6 weeks is what the web site shows - ours took 8 weeks , The furniture is nice albeit one of the pieces was damaged on delivery. However Roseland did offer £50 off price. Customer services wouldn’t offer anything off for the late delivery - just blamed COVID.”

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Posted 4 years ago

Thank you for your review. I am sorry for the confusion with the lead time given. The estimated lead time that you were emailed ON 26.6.21 was clearly marked that this was the estimate for the goods coming back into stock, not for delivery to yourself. It then would then have taken a further 2 weeks for delivery once dispatched via the 2-man courier service. Unfortunately, we were unable to offer a partial refund as the correct information was supplied to yourself at the time of placing the order. I am sorry for the confusion. Kind regards Roseland Furniture

Posted 4 years ago

“Bought a small side table to go with a television stand that I purchased last year. Both are very good quality and they arrive already built. Price is very good as well.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews