Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased with this purchase, two oak cabinets are well made and solid. Delivery was very quick with no problems. I will definitely shop from Roseland Furniture again.”

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Posted 4 years ago

“Excellent product, very well made, promptly delivered and extremely well packaged.”

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Posted 4 years ago

“My order was processed quickly and I was happy with the email response and delivery.”

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Posted 4 years ago

“Very happy with quality and price”

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Posted 4 years ago

“This is the first piece of furniture we have purchased from Roseland Furniture and would not hesitate to buy more in the future. Delighted with the style and quality of our television stand. Thank you for the prompt and efficient service.”

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Posted 4 years ago

“I cannot fault Roseland Furniture's customer service team. They responded to my e mails in a prompt, courteous and helpful way. Despite my furniture not being quite what I had wanted, which meant that I had to arrange a return, the standard of the customer care did not drop, and for that I am extremely grateful Thank you. Some of the bigger companies could learn a lot from your department.”

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Posted 4 years ago

“Couldn't be happier with the product or service, both exemplary”

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Posted 4 years ago

“Good customer service re delivery which was a bit delayed due to this years situation.”

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Posted 4 years ago

“After our delivery I did inform you that the bookcase ordered in ivory was in fact finish Ledum Green, however we are very pleased with the colour and will not be returning the product. The Hermes delivery driver was excellent and brought the package to the front door. The only issue I have had to wait 8 weeks for delivery.”

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Posted 4 years ago

“Very pleased with the small bookcase which is attractive and well constructed. However delivery took a long time and Roseland didn't keep us informed about it. Furthermore the delivery driver came on his own - I had to help him even though in my mid-70s - and wasn't wearing a mask.”

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Posted 4 years ago

“This has to be in 2 parts. The service from Roseland furniture is excellent and both the quality and value of the product is superb.. but... They dispatched our furniture to XPD to deliver and they are quite hopeless. They sent a link to give delivery details and limited options to change dates. We were not going to be in. You can’t ring them, email them or message in any way other than a preset list of instructions. None of which were suitable. I tried their web chat. It was unavailable. To we assumed they’d just try to deliver and leave a card to reschedule. Nope, they just left a £200 tv unit, nicely packaged, in the rain, outside our front door , where anyone could just bundle it into a car or van. Luckily I arrived home to find it still there. Totally unacceptable. Roseland, find a better delivery partner!!!”

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Posted 4 years ago

“Excellent quick service. Good quality furniture.”

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Posted 4 years ago

“Very pleased with my item, perfect size and very well made.”

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Posted 4 years ago

“Excellent service, the furniture is very good quality and looks lovely in my newly refurbished hall. Will definitely deal with Roseland again.”

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Posted 4 years ago

“Delighted with the blanket /toy box we bought, exactly as described on site. The service was good and it arrived at the time expected. I would use this company next time we need furniture.”

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Posted 4 years ago

“Really good service and quick delivery.”

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Posted 4 years ago

“The quality and finish was of a high standard. The customer service was excellent,and connectivity very helpful. I will be ordering further. I appreciated that the items came with little or no assembly.”

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Posted 4 years ago

“Very prompt and trouble-free service.”

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Posted 4 years ago

“Beautiful piece of furniture, perfect for my television. It arrived before time and the delivery men were very polite. I will buy furniture from Roseland again.”

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Posted 4 years ago

“Nice piece of furniture, very well packed and great delivery time! Thank you.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews