Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy, great quality and fast delivery”

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Posted 4 years ago

“I noticed that you had some bad reviews so I was a bit worried about that,but the two bedding chests I ordered are perfect,delivered on time and were very well packed.”

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Posted 4 years ago

“Box was well packed ans decent quality. Would buy again.”

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Posted 4 years ago

“Fantastic quality. Great price. Well packaged and really easy to assemble.”

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Posted 4 years ago

“We are delighted with our purchase. The lamp table is excellent quality and exactly what we were looking for.”

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Posted 4 years ago

“Decent quality furniture, although unfortunately one piece arrived scratched/dented. Information re delivery times changed after purchase, and we were told that the in stock items wouldn’t be sent until all of the order had arrived. The delivery company that Roseland use is useless - tracking is non existent and it’s a premium cost phone number to get in touch with them”

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Posted 4 years ago

“A wonderful piece of furniture - high quality construction and in perfect condition. Roseland managed to meet quite a tight delivery deadline too, for which I was very grateful. Excellent service!”

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Posted 4 years ago

“Excellent choice from browsing to buying a seemless purchase with excellent communication throughout. Would certainly recommend to anybody.”

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Posted 4 years ago

“Good unpretentious item that is very pleasing on the eye”

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Posted 4 years ago

“Well it was a long time coming but wife is happy with the coffee table.”

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Posted 4 years ago

“Disappointing. The coffee table I ordered arrived damaged. I am in the process of arranging a collection and refund.”

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Posted 4 years ago

“Disappointed in second small sideboard colour slightly different which was the London oak colour and draws not snug the first sideboard large was fine but not second one”

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Posted 4 years ago

“Great quality furniture, actually looks better than you see on the website. Excellent customer service too. I would recommend highly.”

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Posted 4 years ago

“Bought a small bookcase and a TV corner unit. Both are excellent and fit nicely with the decor of our old house.”

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Posted 4 years ago

“5* furniture, 1* customer service I bought the furniture in advance of moving house and had the items delivered to my old address. The items were very securely packaged and I asked Roseland if I could delay inspecting the furniture until I had taken to my new property (due to CV this was 3 weeks away), but they said ‘No’! The service I received was delayed (2-3 days to respond to my email - there is seemingly no tel number), impersonal (no names were given) and inflexible. The product was good and they should have move confidence in it and their packaging. If i had had a problem with the goods I worry about how any complaints would have been handled.”

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Posted 4 years ago

“So my review has 2 parts. The coffee table and tv stand are really lovely, great quality and were easy to assemble. I would purchase from Roseland in regards to the products. However, the designated delivery company, XDP really let it down. They caused us such a headache. The company misplaced the tv stand but said it was delivered when the coffee table came. We told Roseland and they dispatched another. Without warning, the replacement was attempted when we were out and recorded as delivered and again, finally delivered, so it eventually arrived. Roseland did their best to keep us informed and communicated well throughout. But it makes us reluctant to order again if this courier service is the designated delivery method.”

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Posted 4 years ago

“Prompt delivery, v happy with the quality of the tv stand unit, arrived in perfect condition and looks v nice. Would shop from them again.”

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Posted 4 years ago

“Our second order. Value for money and goo£ service, apart from the grumpy delivery lady!”

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Posted 4 years ago

“The TV stand came promptly and was well protected by wrapping. The furniture was very well made and finished. I am really pleased. Excellent service.9”

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Posted 4 years ago

“We were very pleased with the sideboard its lovely, well made it looks lovely in our lounge .Good value for money and you dont have to make it up brill !”

Roseland Furniture 5 star review on 29th March 2021

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews