Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and delivery”

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Posted 4 years ago

“Excellent quality of blanket box and delivery absolutely spot on.”

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Posted 4 years ago

“Delivery quick and rapping very hard to get off being so well rapped , unit looks absolutely beautiful and well made thank you”

Roseland Furniture 5 star review on 26th March 2021

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Posted 4 years ago

“Well made solid and attractive tv stand but pricey”

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Posted 4 years ago

“Very nice quality and the lid opens and closes with ease. Bought this bedding box for the porch to store shoes and boots. Its great to sit on for putting on footwear.”

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Posted 4 years ago

“Good quality furniture, only negative I would say about the service is it would be a good idea to have a message the day before delivery instead of on the morning so arrangements can be made. Other than that great.”

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Posted 4 years ago

“I bought the tv 129cm unit and a small unit. Both are very high quality and look beautiful. I am so happy with them and looking to buy a bookshelf too from the abbey grande collection.”

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Posted 4 years ago

“Console table great value for money better than expected and arrived promptly.”

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Posted 4 years ago

“I purchased a bookcase. It was good value. I was very pleased with it and it has been much admired. It would have been a five star review had it not been for the delivery. I got no notice of the day, let alone a window of hours. I was not going to be in and tried to stop it but was told it was too late it was already on the road. I got a call from the delivery chap who had left it in my porch. I had come rushing home to try and be there and was almost home so I didn't complain. Luckily a neighbour happened to see it and took it in for me. That was all a bit nerve racking and rather puts me off buying anything else.”

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Posted 4 years ago

“The delivery of the furniture was in 3 parts which was inconvenient. I received contradictory emails which was unhelpful. The quality of the furniture is ok but not the best. I guess you get what you pay for.”

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Posted 4 years ago

“We are delighted with the appearance and quality of the three items I bought. The nest of tables are a really useful size, the lamp table likewise and the tv unit is excellent also. A totally new look in my wee family room. Delivery was professional and on querying when the largest purchase would be delivered, I had a prompt email reply explaining. Keep up the good work.”

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Posted 4 years ago

“Poor delivery company used. Description of item online was minimal not describing the materials used to make the item. For £256 you are expecting a quality hardwood item of furniture however what you get is a cheap Vietnamese mass produced item made out of “Oak Veneer” a cheap substitute to solid oak, a terribly painted PINE body a backing, drawers bottoms and shelf’s made of MDF! The item was damaged, dirty and paint had cracked and also there were areas which hadn’t actually been painted properly exposing the cheap pine. The realistic price of the item therefore is about £50 even if it was perfect condition. Returned the item and received a refund as had paid through PayPal. Was sent an email saying that attempts had been made to personally call me ( never had a missed call all day) to apologise for my experience and it’s not what was expected from their furniture. Sent an email back explaining that their website failed to provide a description of materials used in the item as it states “ The Farrow Painted range is simply extraordinary value for money, crafted with a quality oak and real oak veneer contrasting top”. There isn’t a single piece of hardwood in the unit. However I received a reply stating “ Whilst our furniture is manufacturaed in Vietnam, it is done so by hand, by skilled proffessionals from quality Solid Oak. As a result of this I have contacted trading standards as their staff don’t appear to know what it is they are selling and the “High Quality Oak and solid wood” products they think they are selling is not what is being delivered to customers.”

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Posted 4 years ago

“Furniture is great until you look at the back face and it's ply”

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Posted 4 years ago

“Really pleased with our Farrow Grey TV cabinet- its sits very comfortably alongside some very expensive grey furniture.”

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Posted 4 years ago

“Good sturdy chest well made and well finished. A nice piece of furniture and matches some that I already have. Delivered promptly and well packaged to protect it.”

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Posted 4 years ago

“Beautiful furniture that is fully assembled and deli eared within a few days of placing order. Thank you”

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Posted 4 years ago

“Very satisfied with product and service.”

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Posted 4 years ago

“Returning faulty goods was a difficult and lengthy process with generic emails. A very stressful experience and certainly not worth the money for poor quality furniture!”

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Posted 4 years ago

“I recently purchased the console table and tv cabinet very pleased with the purchase lovely pieces of furniture / well priced / very well packaged on delivery”

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Posted 4 years ago

“Bookcase looks smart and is just what I wanted.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews