Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,943 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 5 star review on 5th April 2026

Brett Wallace

Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

530

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor delivery company used. Description of item online was minimal not describing the materials used to make the item. For £256 you are expecting a quality hardwood item of furniture however what you get is a cheap Vietnamese mass produced item made out of “Oak Veneer” a cheap substitute to solid oak, a terribly painted PINE body a backing, drawers bottoms and shelf’s made of MDF! The item was damaged, dirty and paint had cracked and also there were areas which hadn’t actually been painted properly exposing the cheap pine. The realistic price of the item therefore is about £50 even if it was perfect condition. Returned the item and received a refund as had paid through PayPal. Was sent an email saying that attempts had been made to personally call me ( never had a missed call all day) to apologise for my experience and it’s not what was expected from their furniture. Sent an email back explaining that their website failed to provide a description of materials used in the item as it states “ The Farrow Painted range is simply extraordinary value for money, crafted with a quality oak and real oak veneer contrasting top”. There isn’t a single piece of hardwood in the unit. However I received a reply stating “ Whilst our furniture is manufacturaed in Vietnam, it is done so by hand, by skilled proffessionals from quality Solid Oak. As a result of this I have contacted trading standards as their staff don’t appear to know what it is they are selling and the “High Quality Oak and solid wood” products they think they are selling is not what is being delivered to customers.”

Helpful Report

Posted 5 years ago

“Furniture is great until you look at the back face and it's ply”

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Posted 5 years ago

“Really pleased with our Farrow Grey TV cabinet- its sits very comfortably alongside some very expensive grey furniture.”

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Posted 5 years ago

“Good sturdy chest well made and well finished. A nice piece of furniture and matches some that I already have. Delivered promptly and well packaged to protect it.”

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Posted 5 years ago

“Beautiful furniture that is fully assembled and deli eared within a few days of placing order. Thank you”

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Posted 5 years ago

“Very satisfied with product and service.”

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Posted 5 years ago

“Returning faulty goods was a difficult and lengthy process with generic emails. A very stressful experience and certainly not worth the money for poor quality furniture!”

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Posted 5 years ago

“I recently purchased the console table and tv cabinet very pleased with the purchase lovely pieces of furniture / well priced / very well packaged on delivery”

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Posted 5 years ago

“Bookcase looks smart and is just what I wanted.”

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Posted 5 years ago

“Excellent well packaged lovely little Book/DVD case perfect for my room. Quality.”

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Posted 5 years ago

“Even better than expected. My order was fantastic quality, looks great and was delivered on time. I'll definitely be using Roseland again!”

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Posted 5 years ago

“Thank you The piece arrived super quick and I was happy with the price paid for it. Not the heaviest piece of furniture, but for the money it certainly does the trick where it was bought for.”

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Posted 5 years ago

“Excellent company. Very happy with the beautiful furniture and service. Will shop again. Highly recommend.👍”

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Posted 5 years ago

“Very pleased with your furniture and speedy delivery!...”

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Posted 5 years ago

“I received my small two door cupboard within four days of ordering. I am very pleased with it and it was exactly as advertised. All very efficient.”

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Posted 5 years ago

“Nice solid furniture. Great looking and as the can says. Well packed and padded.”

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Posted 5 years ago

“Absolutely brilliant service. Good quality furniture, fairly priced and well packed. Excellent delivery times. Couldn’t fault. Thank you.”

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Posted 5 years ago

“Great! Easy ordering process via the website, stock levels were accurate and dispatched very quickly. I liked the fact the delivery partner text/email you and I was able to change the delivery day and the tracking was accurate about the delivery time on the day as well. Would recommend.”

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Posted 5 years ago

“Lovely furniture, well made”

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Posted 5 years ago

“Just over two weeks since I ordered my goods and I’m still waiting for them to arrive. Can’t get to speak to anyone. I have been tracking my order via the courier app and it’s been out for delivery for the last two days and still no sign of it. I’m on the verge of starting a section 25 chargeback and giving up. My advice, give them a wide berth and order from somewhere else. Another disgruntled customer”

Helpful Report

Posted 5 years ago

Good morning Dawn, I am pleased we were able to come to a solution for you today and it was nice to talk to you. Regards Roseland

Posted 5 years ago

Roseland Furniture is rated 4.5 based on 22,943 reviews