Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,940 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,940 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

Roseland Furniture 5 star review on 3rd August 2022

Anonymous

529

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5* furniture, 1* customer service I bought the furniture in advance of moving house and had the items delivered to my old address. The items were very securely packaged and I asked Roseland if I could delay inspecting the furniture until I had taken to my new property (due to CV this was 3 weeks away), but they said ‘No’! The service I received was delayed (2-3 days to respond to my email - there is seemingly no tel number), impersonal (no names were given) and inflexible. The product was good and they should have move confidence in it and their packaging. If i had had a problem with the goods I worry about how any complaints would have been handled.”

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Posted 5 years ago

“So my review has 2 parts. The coffee table and tv stand are really lovely, great quality and were easy to assemble. I would purchase from Roseland in regards to the products. However, the designated delivery company, XDP really let it down. They caused us such a headache. The company misplaced the tv stand but said it was delivered when the coffee table came. We told Roseland and they dispatched another. Without warning, the replacement was attempted when we were out and recorded as delivered and again, finally delivered, so it eventually arrived. Roseland did their best to keep us informed and communicated well throughout. But it makes us reluctant to order again if this courier service is the designated delivery method.”

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Posted 5 years ago

“Prompt delivery, v happy with the quality of the tv stand unit, arrived in perfect condition and looks v nice. Would shop from them again.”

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Posted 5 years ago

“Our second order. Value for money and goo£ service, apart from the grumpy delivery lady!”

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Posted 5 years ago

“The TV stand came promptly and was well protected by wrapping. The furniture was very well made and finished. I am really pleased. Excellent service.9”

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Posted 5 years ago

“We were very pleased with the sideboard its lovely, well made it looks lovely in our lounge .Good value for money and you dont have to make it up brill !”

Roseland Furniture 5 star review on 29th March 2021

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Posted 5 years ago

“Unfortunately, we ended up returning the chair we bought, which exemplifies the perils of buying online. On the plus side, Roseland were very efficient and helpful regarding the returns arrangements.”

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Posted 5 years ago

“The furniture arrived very well protected, once packaging removed i was absolutely delighted with the units, looking exactly as advertised. Thank you they look amazing.”

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Posted 5 years ago

“I recently bought the low bookshelf and love it. The delivery was very fast although, I never received notification that the product was coming until the day of delivery. The product is well made and sturdy. There is a little chip off the wood but this is only noticeable close up.”

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Posted 5 years ago

“Very satisfied with my purchase.Looks good I my living room.”

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Posted 5 years ago

“Excellent very fast service. Thank you.”

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Posted 5 years ago

“I purchased online so I had not actually seen the piece of furniture .... couldn’t have been more pleased when it arrived. Looks just like I imagined, delivered promptly and I am pleased with it’s quality.”

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Posted 5 years ago

“Very well packaged, lovely piece of furniture. Good quality and value for money”

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Posted 5 years ago

“Quick delivery. One of my items didn’t arrive as expect but email go Roseland sorted it out and a new one was dispatched immediately. First class service”

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Posted 5 years ago

“It fits in perfectly with my units, right size looks good”

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Posted 5 years ago

“Out of five bedroom furniture items ordered three damaged including the replacements. No communication until three hours after delivery from Couriers luckily someone was at home.”

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Posted 5 years ago

“I ordered my corner tv unit and received it after only 4/5 days, which considering the present restrictions was very quick. Pleased with the quality of the product and that it was packaged well to avoid damage, which I have experienced in the past. Excellent product and service. Mrs Holt, Manchester.”

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Posted 5 years ago

“This little bookcase is a lovely modern piece of furniture. Next thing I buy from you will be the matching TV cabinet. And maybe a bigger bookcase to take my bigger books. And your delivery service was so quick and it came well wrapped and protected. So much nicer than flat pack.”

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Posted 5 years ago

“The desk I ordered was well beyond the quality I expected. A truly lovely piece of furniture, beautiful timber and very well made and finished.”

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Posted 5 years ago

“Excellent service and quality product.”

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Posted 5 years ago

Roseland Furniture is rated 4.5 based on 22,940 reviews