Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,940 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,940 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

Roseland Furniture 5 star review on 3rd August 2022

Anonymous

529

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Prompt delivery. Good value. Best packed item ever received.”

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Posted 4 years ago

“Lovely piece of furniture. Arrived quickly and very well packaged. Really happy with it”

Roseland Furniture 5 star review on 24th May 2021

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Posted 4 years ago

“Easily assembled, very reasonable price. Excellent quality & service..”

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Posted 4 years ago

“the roseland monks bench was damaged when it arrived”

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Posted 4 years ago

Hello Colleen. Thank you for leaving a review and I am sorry to hear this. I can see that you contacted our customer service team in regards to this and that we have set up an exchange for you at your request. Best regards Roseland Furniture

Posted 4 years ago

“Well made. God quality. My fault but looks like 2 drawers but one big one, spoiled it a little for me.”

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Posted 4 years ago

“Very pleased with my corner TV cabinet. Shall be buying some other pieces shortly. Thankyou also deliver man was very helpful which is a bonus these days.”

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Posted 4 years ago

“Excellent service , very quick . All items like they portrayed on web site . Packed so well so nothing damaged . I am ordering more as refurbishing my lounge .”

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Posted 4 years ago

“Very impressive customer service! We also LOVE the stand, it's stylish and sturdy and fits nicely in the corner of our room.”

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Posted 4 years ago

“Received an e mail saying that the delivery would be due within two hours but no previous notice given so I couldn’t be there However, the item was then left in the front garden saying it was in a safe place.the service also should have involved taking it to my preferred room and due to the bulky item I cannot now lift it on my own. Terrible service”

Helpful Report

Posted 4 years ago

Hello Mr Castelino. Thank you for leaving us a review and I am sorry that we did not meet your expectations on this occasion. The couriers certainly should not leave the goods without your permission to do so. We will be taking this up with them to avoid this happening in the future. The item that you ordered is sent on a 1-person delivery service which is reflected on the listing. We do offer a 2-person delivery service upgrade which is to the room of choice but this does incur a surcharge. If you do wish to order anything with us in the future then please feel free to contact us in regards to upgrading your delivery prior to placing an order. Best regards Roseland Furniture

Posted 4 years ago

“Excellent service, TV unit exactly what I was looking for, very pleased. Would recommend to family and friends.”

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Posted 4 years ago

“I was very pleased with my order, it came very, very well packed and looks good, thank you.”

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Posted 4 years ago

“An attractive piece of furniture. Good value for money.”

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Posted 4 years ago

“So pleased with my London Oak cupboard. It is great value, so well made, bonus was it came assembled, very securely packaged, and quick delivery. Perfect match in the hallway on the oak floor. Highly recommended.”

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Posted 4 years ago

“So pleased with the 2 pieces of furniture I purchased from Roseland Furniture. Delivery was great with regular updates on time etc. The nest of tables and Console Unit (in Surrey Oak) are perfect.”

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Posted 4 years ago

“We are very happy with our purchase, very good quality and modern look”

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Posted 4 years ago

“First class customer service and fairly quick delivery considering the current Covid restrictions”

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Posted 4 years ago

“Quick delivery good website easy to buy.”

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Posted 4 years ago

“Good communication and fast delivery”

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Posted 4 years ago

“Recently ordered a oak TV unit, The picture on the website shows at much lighter oak than what arrived which was darker than I would have liked but on saying that cannot fault the delivery, it arrived earlier than promised and was very well packaged. One more grumble is the delivery company failed to notify me about the delivery day or time which resulted in me arriving home to find a very large package on my front porch!!!!!”

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Posted 4 years ago

“Prompt delivery but sadly a couple of issues with assembly - the screw holders were loose and so couldn't tighten the screws properly, which led to the table being slightly mis-aligned. I had to glue the screw holders in with superglue (having failed to get a reply from Roseland about the defect). So in short, good little table, sturdily made, efficient sales and delivery, but post-delivery service and poor assembly let the experience down.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,940 reviews